BMC TrueSight vs OP5 Monitor comparison

BMC Helix and ITRS are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #31 with an average rating of 9.0, while ITRS is ranked #36 with an average rating of 9.0. BMC Helix holds a 1.2% mindshare in IM, compared to ITRS’s 0.9% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,620 Views
1,557 Comparison Views

86% willing to recommend

OP5 Monitor

Read 7 OP5 Monitor reviews

1,534 Views
1,058 Comparison Views

100% willing to recommend

BMC TrueSight

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and OP5 Monitor are two competing products in the IT infrastructure monitoring space. BMC TrueSight has an advantage in setup and support effectiveness, while OP5 Monitor excels in flexibility and integration.

Features: BMC TrueSight provides advanced predictive analytics, automation capabilities, and an extensive suite of monitoring tools for complex IT environments. OP5 Monitor is notable for its flexibility, integration options, and substantial customization with open-source tools.

Room for Improvement: BMC TrueSight could improve by simplifying its deployment process and reducing initial setup costs. OP5 Monitor could enhance its analytics capabilities, increase its range of advanced features, and expand its support resources for large enterprises.

Ease of Deployment and Customer Service: OP5 Monitor is appreciated for its simplified deployment and straightforward configuration with responsive support. BMC TrueSight's deployment involves more complexity but is supported by a detailed setup process and comprehensive resources.

Pricing and ROI: BMC TrueSight involves higher initial setup costs justified by long-term ROI due to sophisticated features. OP5 Monitor offers competitive pricing models, providing a quicker return on investment with its cost-effective and efficient design.

To learn more, read our detailed BMC TrueSight vs. OP5 Monitor Report (Updated: January 2026).

Buyer's Guide

BMC TrueSight vs. OP5 Monitor

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (5th)

OP5 Monitor

Ranking in IT Infrastructure Monitoring

36th

Average Rating

8.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (38th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.2%, up from 0.9% compared to the previous year. The mindshare of OP5 Monitor is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.2%
OP5 Monitor	0.9%
Other	97.9%

IT Infrastructure Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Sumanth Arshanapally

Senior Analyst at a tech vendor with 10,001+ employees

Monitoring ease and cost-saving benefits enhance operational efficiency

The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."

"The tool is flexible enough to be customized based on customer requirements."

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"BMC TrueSight Operations Management is easily scalable."

"It works irrespective of the operating system we’re running."

"It is breadth. It covers so many different technologies which can roll up into a single console."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

More BMC TrueSight pros

"The API makes it pretty easy to integrate with any system."

"The monitoring in OP5 Monitor is very easy because we can directly use custom plugins; we can write custom scripts and use those scripts directly, it's very low cost, open, and the dashboards are easy to see."

"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."

"We can also observe whatever we want, and there are no limitations."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

Cons

"The solution is overly complex."

"The product must provide more AI capabilities."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

"BMC's online documentation is often incorrect or incomplete."

More BMC TrueSight cons

"OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful."

"We do not get performance reports properly."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"They need to improve the dashboard interface."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"The user interface is not what we are used to these days, and should be improved."

Pricing and Cost Advice

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"We did a five-year, multimillion dollar deal."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"The tool is moderately expensive."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

More BMC TrueSight pricing and cost advice

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"OP5 has a very low price as a solution, compared to many other solutions out there."

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

10%

Outsourcing Company

Government

14%

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

What is your experience regarding pricing and costs for OP5 Monitor?

The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.

See all answers

What needs improvement with OP5 Monitor?

OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...

See all answers

What is your primary use case for OP5 Monitor?

Our previous use case for OP5 Monitor was server monitoring.

See all answers

Comparisons

Dynatrace vs BMC TrueSight

Compared 8% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 5% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 4% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 4% of the time

More BMC TrueSight Competitors

Zabbix vs OP5 Monitor

Compared 14% of the time

Nagios Core vs OP5 Monitor

Compared 13% of the time

Opsview vs OP5 Monitor

Compared 10% of the time

PRTG Network Monitor vs OP5 Monitor

Compared 9% of the time

Splunk Observability Cloud vs OP5 Monitor

Compared 7% of the time

More OP5 Monitor Competitors

Product Reports

Buyer's Guide

BMC TrueSight

January 2026

Download BMC TrueSight product report

Buyer's Guide

OP5 Monitor

January 2026

Download OP5 Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

OP5 Monitor - The Complete Monitoring Solution

OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.

Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.

ITRS

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

BMC TrueSight vs. OP5 Monitor

January 2026

Free Report: BMC TrueSight vs. OP5 Monitor

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