Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine, compared with other solutions where you have to install five machines to do the same job. OP5 is great value for the money.
The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost. How cost is approximately $2,000,000 for three years.
We don't sell the licenses, generally. We sell our time to help improve the way our clients are using the product. But if someone were to ask me about price, I would say that OP5 has a very low price as a solution, compared to many other solutions out there.
It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible.
Please share with the community what you think needs improvement with OP5 Monitor. What are its weaknesses? What would you like to see changed in a future version?
The web-based UI is functional. It's in need of an update. There is a large, ongoing project to release a redesigned web interface, to which we are providing feedback. That's going to be really exciting. OP5 has always been web-first. There are no clients to install. It's always just a web interface. There are a couple of things in need of improvement that are major. Some of them are on track. IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. I know that is a fluffy description, but that's one key thing. There is some cool stuff going on in that direction. We, as a partner, are helping a couple of clients integrate with cloud environments, which is really cool. Right now, we're focusing a lot on automating the configuration of monitoring systems. That's something that needs improved APIs. Finally, it needs a unified, central way to manage and configure agents. That would be a key feature.
Head of IS Delivery Centre at a manufacturing company with 10,001+ employees
Oct 21, 2020
The user interface is not what we are used to these days, and should be improved. For example, the dashboards are easily customizable to a certain degree, but not as well as a product like Tableau. From the visual aspect, it could look a bit fancier. Functionality-wise, this product is missing the NetFlow monitor.
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Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine, compared with other solutions where you have to install five machines to do the same job. OP5 is great value for the money.
The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost. How cost is approximately $2,000,000 for three years.
It is not a free solution, but our client agreed with ITRS that they would use OP5 Monitor, so they have kept using it.
We don't sell the licenses, generally. We sell our time to help improve the way our clients are using the product. But if someone were to ask me about price, I would say that OP5 has a very low price as a solution, compared to many other solutions out there.