Most of our clients are IT operation departments in larger organizations. They use OP5 Monitor to get an understanding of what's going on in their IT infrastructure: everything from network and server infrastructure to applications and specific metrics inside applications. It's mostly operational stuff. For a standard IT department the types of applications they monitor would include, infrastructure-wise, everything from the network, service virtualization environment, VMware, cloud, and everything that runs on top of that, like databases, web servers, financial systems, payroll systems, and internally developed systems. We have hospitals who use it for systems where they keep track of ambulances. We have a cruise line as a customer that uses it on systems that keep track of the IT services onboard cruise ships. It could be used on cooling containers, temperature and environmental monitoring, redundant power, uninterruptible power supplies with diesel generators. Everything from smaller workshops to nuclear power plants are running the system. It's used by a very wide scope of clients. The reason why a system like this exists and is needed in an IT operations department is to automate the process of getting to know if stuff is working or not. If you don't have this, you will have to physically inspect your servers; log onto everything and check what's going on, and you will have to do that frequently. If you do that manually, it's not going to work. And it's not going to be done with good enough quality. This monitoring system is a way to implement automated tests of all your responsibilities as an IT operations manager.
We don't sell the licenses, generally. We sell our time to help improve the way our clients are using the product. But if someone were to ask me about price, I would say that OP5 has a very low price as a solution, compared to many other solutions out there.