BMC TrueSight and Kaseya Traverse compete in the IT monitoring and management category. Based on the data comparison, BMC TrueSight has an upper hand due to its comprehensive feature set and integration capabilities.
Features: BMC TrueSight excels in its integrated event management, single sign-on capabilities, and diverse monitoring support for hardware, applications, and cloud. Its Knowledge Modules are highly valued for their customization flexibility. Kaseya Traverse offers robust processing capabilities, excellent monitoring across IT stacks, and an easy-to-use interface, providing visibility and effective troubleshooting for multiple devices and networks.
Room for Improvement: BMC TrueSight could improve by simplifying deployment, reducing resource demands, and enhancing cloud monitoring stability. Users have highlighted the need for lighter Knowledge Modules and better documentation. Kaseya Traverse could benefit from integrating a Service Map, enhancing AI capabilities, and improving technical support and CMDB depth.
Ease of Deployment and Customer Service: BMC TrueSight is primarily on-premises and may require significant deployment resources due to its complexity, with technical support praised at higher levels but sometimes inconsistent. Kaseya Traverse offers flexibility with both on-premises and cloud deployments, though its customer service quality varies according to reviews.
Pricing and ROI: BMC TrueSight's pricing, influenced by its capabilities, can be high, yet justified for enterprises needing extensive monitoring. Kaseya Traverse provides a competitively priced solution with a simpler licensing model, offering appealing ROI for cost-effective monitoring.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| Kaseya Traverse | 0.4% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 7 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
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