BMC TrueSight Operations Management and IBM Application Performance Management compete in the enterprise monitoring solutions category. BMC TrueSight appears to have the advantage in event management and integration capabilities.
Features: BMC TrueSight excels with automated root cause analysis, predictive capabilities, and comprehensive monitoring of hardware and software assets globally. It facilitates seamless integration for a holistic view of infrastructure health, while reducing alert noise and consolidating information into a single interface. IBM APM is notable for its transaction tracking and cognitive analytics, utilizing plugins like IBM’s Watson for data insights, delivering stable performance monitoring.
Room for Improvement: BMC TrueSight users desire improvements in deployment ease, reporting, and cloud monitoring stability; its setup complexity and documentation need enhancement. Improvements in IBM APM include interface design, faster technical support, better agent reliability, and historical data inclusion.
Ease of Deployment and Customer Service: BMC TrueSight operates on-premises with private cloud options, facing deployment ease challenges due to complexity. It provides structured technical support, though sometimes slow. IBM APM is available on-premises and public cloud; its deployment is less complex due to simpler architecture, with reliable technical support occasionally slow for agent-related issues.
Pricing and ROI: BMC TrueSight has higher licensing costs perceived as premium due to extensive features, though its licensing model is complex and expensive for SMEs. IBM APM is cost-effective with inclusive licensing covering essential features, noted for lower entry costs, making it accessible for budget-constrained businesses.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| IBM Application Performance Management | 0.6% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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