BMC TrueSight and Cisco Provider Connectivity Assurance compete in the IT infrastructure monitoring and network analysis category. BMC TrueSight appears to have an advantage with its comprehensive event management and single-pane view, supporting a wide range of assets from hardware to cloud services.
Features: BMC TrueSight provides a comprehensive platform with seamless integration, offering a unified view for managing diverse assets. It leverages Knowledge Modules for in-depth event management and automated triage, extending its reach from hardware to cloud services. In contrast, Cisco Provider Connectivity Assurance is focused on enhancing network performance and connectivity, providing real-time monitoring and traffic analysis capabilities. This solution is effective in addressing network issues and offers robust application performance modules, with users valuing its advanced analytics and cost-effective sensor model.
Room for Improvement: BMC TrueSight users identify challenges in ease of deployment, cloud monitoring stability, and reporting. There are suggestions to decrease resource demands and enhance AI functionality. Users also express a need for better documentation and integration options. Cisco users cite high costs following acquisition, complex licensing arrangements, and areas for growth in reporting features.
Ease of Deployment and Customer Service: BMC TrueSight is commonly deployed in on-premises and private cloud environments, with mixed feedback about the quality and consistency of customer service. Cisco's deployment is versatile across on-premises, hybrid, and public cloud environments, but its technical support also receives varied reviews concerning timeliness and depth.
Pricing and ROI: BMC TrueSight is noted for its high initial and maintenance costs but offers value, especially in large-scale deployments by streamlining IT processes and potentially reducing operational costs. Cisco's pricing increased post-acquisition, impacting economic appeal, yet it is still seen as providing good value with its cost-effective deployment and valuable analytics.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| Cisco Provider Connectivity Assurance | 0.7% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.
Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.
What are the key features of Cisco Provider Connectivity Assurance?In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
