BMC Remedy Asset Management vs BMC Track-It! comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy Asset Management and BMC Track-It! based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: November 2022).
654,658 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • More BMC Remedy Asset Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in… more »
    Top Answer:I can't speak to the exact pricing. It's not an area I'm involved in.
    Top Answer:We primarily use the solution as a help desk tool.
    Top Answer:We're just a customer. We are looking to potentially replace this solution. If other companies are considering using the solution, I'd advise that they go with the latest version. Others should also… more »
    Ranking
    10th
    out of 44 in IT Asset Management
    Views
    2,172
    Comparisons
    1,313
    Reviews
    2
    Average Words per Review
    447
    Rating
    7.5
    21st
    out of 44 in IT Asset Management
    Views
    528
    Comparisons
    426
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Remedy Asset Management
    BMC Numara Track-It!, Numara Track-It!, Numara
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    Help Desk Automation

    Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

    Knowledge Base

    Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

    Improved Efficiency

    Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

    Offer
    Learn more about BMC Remedy Asset Management
    Learn more about BMC Track-It!
    Sample Customers
    Scripps Networks
    Florida Hospital, Mitchell International
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government13%
    Financial Services Firm9%
    Insurance Company6%
    VISITORS READING REVIEWS
    Government20%
    Computer Software Company19%
    Financial Services Firm10%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business22%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise57%
    Buyer's Guide
    IT Asset Management
    November 2022
    Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management. Updated: November 2022.
    654,658 professionals have used our research since 2012.

    BMC Remedy Asset Management is ranked 10th in IT Asset Management with 3 reviews while BMC Track-It! is ranked 21st in IT Asset Management. BMC Remedy Asset Management is rated 7.6, while BMC Track-It! is rated 0.0. The top reviewer of BMC Remedy Asset Management writes "Great CMDB design, helpful technical support, and great features". On the other hand, BMC Remedy Asset Management is most compared with ServiceNow, BMC Helix Discovery, Device42, Snow License Manager and Qualys Asset Inventory, whereas BMC Track-It! is most compared with ServiceNow, Device42, BMC Helix Discovery, USU Valuemation and ManageEngine IT Asset Management.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.