Try our new research platform with insights from 80,000+ expert users

BMC Track-It! vs Vyapin Microsoft 365 Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Track-It!
Ranking in License Management
13th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (19th)
Vyapin Microsoft 365 Manager
Ranking in License Management
11th
Average Rating
9.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the License Management category, the mindshare of BMC Track-It! is 5.1%, down from 6.0% compared to the previous year. The mindshare of Vyapin Microsoft 365 Manager is 3.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
License Management Market Share Distribution
ProductMarket Share (%)
Vyapin Microsoft 365 Manager3.2%
BMC Track-It!5.1%
Other91.7%
License Management
 

Featured Reviews

reviewer2287086 - PeerSpot reviewer
ICT Manager at a legal firm with 11-50 employees
Provides good stability, but it could be intuitive and easier to use
The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since the upgrade. Earlier, it was able to perform skill-based routing automatically. We could set up parameters within the system and view the details of the incident or a ticket. The same functionality needs to be fine-tuned in the new system.
PP
Engineer at Exclusive Networks
A highly stable solution that provides good authentication security and monitoring
The most valuable feature of Vyapin Microsoft 365 Manager is its configuration. The solution provides good authentication security and monitoring The solution’s interface could be improved. I have been using Vyapin Microsoft 365 Manager for three years. I rate the solution a nine out of ten for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manually capture the assets available within the location."
"The initial setup is pretty easy."
"As a department, we have been able to identify problems and resolve them faster because of the centralized database."
"Using the Help Desk and Purchasing modules, they let us keep track of all the issues in our organization and analyze them for trends."
"Our users have come to expect availability and quick responses, and we are able to provide this thanks to the Track-IT! solution."
"We use it to create and manage our work orders."
"The customization of the product and reporting capabilities have allowed us to provide upper management the graphs (data) they request that helps validate specific needs that we (IT) have."
"Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders."
"The most valuable feature of Vyapin Microsoft 365 Manager is its configuration."
 

Cons

"Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult."
"The solution is cumbersome to use."
"Their self-service is not user friendly."
"The area where we would like to see improvement is in the asset management module."
"There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update."
"The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."
"The solution’s interface could be improved."
 

Pricing and Cost Advice

"BMC Track-It!’s price is reasonable compared to other products."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
report
Use our free recommendation engine to learn which License Management solutions are best for your needs.
880,745 professionals have used our research since 2012.
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Vyapin Microsoft 365 Manager?
The most valuable feature of Vyapin Microsoft 365 Manager is its configuration.
What is your experience regarding pricing and costs for Vyapin Microsoft 365 Manager?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
 

Comparisons

No data available
 

Also Known As

BMC Numara Track-It!, Numara Track-It!, Numara
No data available
 

Overview

 

Sample Customers

Florida Hospital, Mitchell International
Information Not Available
Find out what your peers are saying about ManageEngine, IFS, Flexera and others in License Management. Updated: December 2025.
880,745 professionals have used our research since 2012.