BMC Remedy [EOL] and Snow License Manager compete in IT management solutions. Snow License Manager appears to have the upper hand with strengths in software optimization and compliance.
Features: BMC Remedy [EOL] offers integrated IT service management, focusing on change management, problem management, and process management. Snow License Manager provides software asset management, advanced analytics to enhance software usage, and effective cost savings through license insights.
Ease of Deployment and Customer Service: BMC Remedy [EOL] has a complex deployment due to extensive customization but offers supportive customer service. Snow License Manager provides a more streamlined deployment with cloud-enabled options and strong support in configuration and implementation.
Pricing and ROI: BMC Remedy [EOL] involves a high initial setup cost, offset by customization and long-term benefits, requiring substantial upfront investment. Snow License Manager offers competitive pricing, with lower upfront costs and faster ROI through efficient asset management and compliance.
Product | Market Share (%) |
---|---|
BMC Remedy | 10.4% |
Snow License Manager | 7.2% |
Other | 82.4% |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 6 |
Large Enterprise | 19 |
BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.
BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.
What are the key features of BMC Remedy [EOL]?BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.
Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.
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