Please share with the community what you think needs improvement with BMC Remedy Asset Management.
What are its weaknesses? What would you like to see changed in a future version?
They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in terms of managing assets. If a user isn't using an out-of-the-box configuration, it can get a bit complex.
BMC Remedy Asset Management could improve by adding intuitive dashboards.
Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard.
I think the way the Software Asset Management is designed makes it kind of complicated. It could be more user friendly for admins to manage. It would be helpful if someone who didn't have complete knowledge about the back end forms could manage this feature.
Improve the user experience.