2019-04-05T18:27:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with BMC Remedy Asset Management?

Please share with the community what you think needs improvement with BMC Remedy Asset Management.

What are its weaknesses? What would you like to see changed in a future version?

5
PeerSpot user
5 Answers
Yousef Bayari - PeerSpot reviewer
ITSM Consultant at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
2022-05-06T03:03:59Z
May 6, 2022

They have a feature called Smart IT, which is like an easy-interfaced use BMC for end users. Maybe if they could add more of the asset features into Smart IT, it would be more helpful to users, in terms of managing assets. If a user isn't using an out-of-the-box configuration, it can get a bit complex.

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MQ
Architect at reduno.com
Reseller
Top 20Leaderboard
2022-05-04T07:07:31Z
May 4, 2022

BMC Remedy Asset Management could improve by adding intuitive dashboards.

AK
Assistant Vice President at a computer software company with 10,001+ employees
Real User
2021-05-17T15:35:20Z
May 17, 2021

Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard.

Yousef Bayari - PeerSpot reviewer
ITSM Consultant at a comms service provider with 10,001+ employees
Real User
Top 5Leaderboard
2020-08-06T06:44:43Z
Aug 6, 2020

I think the way the Software Asset Management is designed makes it kind of complicated. It could be more user friendly for admins to manage. It would be helpful if someone who didn't have complete knowledge about the back end forms could manage this feature.

IL
ITBM at IPSUM Technology
Real User
2019-04-05T18:27:00Z
Apr 5, 2019

Improve the user experience.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
May 6, 2022
Hi Everyone, What do you like most about BMC Remedy Asset Management? Thanks for sharing your thoughts with the community!
2 out of 5 answers
Yousef Bayari - PeerSpot reviewer
ITSM Consultant at a comms service provider with 10,001+ employees
Aug 6, 2020
It has a good peer sharing module.
Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Precise Circuits, Inc.
May 2, 2021
It is easy to upload different kinds of attachments and also download them when needed. Also, can assign different User Roles to new users as needed.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
May 6, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
Yousef Bayari - PeerSpot reviewer
ITSM Consultant at a comms service provider with 10,001+ employees
Aug 6, 2020
I believe licensing is quite costly but I don't have the figures.
MQ
Architect at reduno.com
May 4, 2022
The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand.
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