Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.
| Product | Market Share (%) |
|---|---|
| BMC Track-It! | 1.7% |
| Open iT, Inc. | 0.9% |
| Other | 97.4% |
Help Desk Automation
Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.
Knowledge Base
Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.
Improved Efficiency
Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.
Open iT software enables fully customizable usage reporting, granular chargeback for hardware and software usage, and automated, industry-leading license harvesting capabilities across Windows, Unix and Linux platforms.Open iT metering and optimization tools equip Software and IT Asset Managers with advanced usage metering across license managers, such as FlexNet, Sentinel/Abaqus, and many others, in addition to other applications and web applications not using license managers.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
