We performed a comparison between BMC Remedy and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"It's a scalable product."
"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The incident management console is available out of the box."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The service management features are beneficial – very good."
"This product can be customized according to the needs of any company."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"It is stable and scalable."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"The solution must be flexible."
"There is room for improvement in terms of support."
"The UI is quite outdated."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
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Earn 20 points
BMC Remedy is ranked 5th in IT Asset Management with 20 reviews while Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management. BMC Remedy is rated 8.2, while Micro Focus Asset Manager [EOL] is rated 7.2. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and VMware Service Manager, whereas Micro Focus Asset Manager [EOL] is most compared with .
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