BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

"The most valuable feature is the automated service mapping."

"Accuracy and clarity are vastly improved for the service lines."

"It is a scalable solution."

"BMC provides great support. As managed service support, they are gold."

"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."

"Weekly reports to management really make our life simple."

"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."

"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."

"It is stable and scalable."

"This product can be customized according to the needs of any company."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"We would like updates more often."

"The solution is definitely useful."

"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."

"The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries."

"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."

"It is very complicated to use."

"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."

"It would be nice to see more updates to the solution."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The licensing fee is very low."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"The licenses are very complex and quite costly."

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

"The solution offers yearly licenses."

"We have a perpetual license for the solution."

"From my experience, Asset Manager is expensive."