Blue Prism and INTELLIBOT are key players in the Robotic Process Automation (RPA) landscape. Blue Prism has the upper hand for enterprise-level automation needs due to its robust feature set and high return on investment, although INTELLIBOT offers an advantage in affordability and ease of use for diverse applications.
Features: Blue Prism offers a comprehensive automation suite including an intuitive Control Room, effective exception handling, and customizable Visual Basic Objects that allow adjustments without the need for advanced coding skills. In comparison, INTELLIBOT provides a user-friendly platform with a straightforward visual editor, capabilities for executing parallel activities, and seamless integration with machine learning features tailored for users with minimal coding experience.
Room for Improvement: Blue Prism encounters criticism surrounding its high price point, limited AI capabilities, and the complexity involved in deployment, necessitating improved integration and cognitive learning enhancements. INTELLIBOT, while cost-effective, needs improvements in user-friendliness, logging, and exception management, as well as enhancements to its orchestrator and developer support to compete favorably with other solutions.
Ease of Deployment and Customer Service: Blue Prism predominantly offers on-premises deployment, which presents limitations for companies transitioning to cloud solutions and results in inconsistent technical support. INTELLIBOT provides both on-premises and cloud deployment options, catering well to organizational flexibility requirements, although its technical support suffers from delays and lacks adequate resolution during deployment.
Pricing and ROI: Blue Prism's high licensing costs often deter smaller organizations, including models with significant support fees, yet users report substantial ROI through automation. In contrast, INTELLIBOT's pricing is notably more affordable, attracting budget-conscious companies and delivering value with low entry costs and efficient return on investment.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
The customer service is slow to respond.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
The product is good and pretty stable.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
I would like to see the interface of Blue Prism refreshed.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
The ability to scale quickly is also valuable, and their support is good in general.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
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