We performed a comparison between Blue Prism and INTELLIBOT based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"Access to the SQL database allows for extra capabilities."
"The integration has improved a lot in terms of SAP, and other screens."
"Blue Prism provides both on-premises and cloud versions."
"We have integrated the product with our centralized infra-monitoring tool, which gives us real-time insights into BOT health and also the health of the underlying resources."
"The overall package from Blue Prism is valuable. I cannot pinpoint one certain part."
"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."
"Blue Prism takes good security measures and is user friendly."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"The replay of the automation is an awesome feature."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"This solution is easy to use and requires little coding knowledge."
"There's a helpful community available through the portal."
"They have OCR technology, but it's not that great."
"I would like to see wider integration with other products."
"Lotus Notes automation should be easier to understand."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"They cannot do assisted automation. That is a drawback because that technology is very old now."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"The scalability has to do with the latency of what you're connecting to. And so if you're connecting to something that isn't particularly scalable, it doesn't matter how many robots you scale out. You're constrained by the latency and the size of the application or solution or service that the robot is using."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"I would like to see the cognitive marketing platform improved."
"The trigger actions need to be more robust."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"Has limited functionality and uses extensive resources."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews. Blue Prism is rated 7.8, while INTELLIBOT is rated 7.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas INTELLIBOT is most compared with UiPath. See our Blue Prism vs. INTELLIBOT report.
See our list of best Robotic Process Automation (RPA) vendors.
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