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Blue Prism vs SAP Build Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
SAP Build Process Automation
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
0.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 5.3%, down from 10.8% compared to the previous year. The mindshare of SAP Build Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Blue Prism5.3%
SAP Build Process Automation1.0%
Other93.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
CV
CTO at Atheneum
Simplifies integrations and is suitable for large companies
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. The promotion of a feature before it is mature may cause issues, and I feel that sometimes the deployment of such features is a little too early. The tool will release a feature, but it will have bugs in it. We face challenges because the tool's team doesn't have the knowledge to deal with the issues in the product's new features. When SAP develops something, if the tool's team doesn't know how to support it, it becomes a problem because now we have to access developers to get the information that is not readily available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the stability and the ease of reusing code design valuable."
"With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation."
"Its ability to talk to different systems that we have is a valuable feature. We use Pega, which is like a credit card processing system. We also use a Debit Process Manager, which is like the Visa debit application. In the bank, we have credit card and debit card sections, and we need to kind of investigate some of the transactions when customers are complaining about the charges. Blue Prism can log in to a different system to perform the exact actions that the agents are doing. This feature has been very helpful. Its ability to engage with external systems and websites is also very valuable. Each of our RPA projects could go across different systems. We have an in-house banking system. We also use the Visa network, and we have to go to different sites to do a lot of data scraping to ensure the data in our system matches the data in the Visa systems, and we just deal with some of the charges."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"We find many of Blue Prism's features valuable. One recent one we're using is Decipher IDP. We're also looking at a couple of other tools and working on proofs of concept. Decipher IDP helps us create templates to extract data from images and PDF files, which is especially useful for processing invoices accurately and feeding that information into our systems."
"The tool's user interface is very intuitive."
"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market."
"Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."
"The most valuable feature of the solution is that it offers an integrated development environment."
 

Cons

"Technical support has a local team, but they have not been very supportive. We have not received a sufficient level of support from the Blue Prism's professional support team."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"The licensing models for this product need improvement. Compared to other tools on the market, it is one of the most expensive."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"There are many reasons why many companies don't go for Blue Prism. It is not open, and the community addition is not available. Blue Prism provides support through partnership. You need to do a partnership with them, which is a major disadvantage. You contact a Blue Prism team, and they will schedule a meeting with you. They will give you a demo and help you set up everything, whereas with UiPath and Automation Anywhere, you can try the community edition, and if it fits your needs, you simply buy a license for that. The initial setup of Blue Prism is complex. They simply provide a PDF or documentation for you to go through it, whereas, if you go with UiPath or Automation Anywhere, they have several videos and community support to guide you. The documentation of Blue Prism is static. They don't have any sort of videos or open forums. Other tools have got a lot of community support, but Blue Prism doesn't have that. Its training is also hard to attain, and they also don't provide any certification."
"The UI is more complicated than other tools."
"The tool's support team is not mature enough to handle the tool."
 

Pricing and Cost Advice

"I would rate the solution's pricing a seven out of ten."
"Blue Prism is an expensive solution, especially in Southeast Asia, while in Europe and the UK, it can be considered moderate in terms of cost."
"To use Blue Prism, there is a need to pay INR 15,000 per customer."
"Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
"There is a one-time purchase fee for this solution."
"Its price should be lower."
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"Licensing is on a yearly basis."
"The product is not cheaply priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
6%
University
6%
Energy/Utilities Company
13%
Computer Software Company
11%
Consumer Goods Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
No data available
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What is your experience regarding pricing and costs for SAP Build Process Automation?
The product is not cheaply priced. In a development environment, the tool simplifies landscape management, etc. Whether the product is expensive or not depends on the customers. Smaller customers m...
What needs improvement with SAP Build Process Automation?
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. T...
What is your primary use case for SAP Build Process Automation?
I use the solution in my company for the development of applications.
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: March 2026.
884,933 professionals have used our research since 2012.