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Blue Prism vs SAP Build Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
Business Orchestration and Automation Technologies (6th)
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Agentic Automation (4th)
SAP Build Process Automation
Ranking in Robotic Process Automation (RPA)
34th
Average Rating
0.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.5%, up from 1.2% compared to the previous year. The mindshare of Blue Prism is 6.5%, down from 11.9% compared to the previous year. The mindshare of SAP Build Process Automation is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Blue Prism6.5%
Fortra's Automate2.5%
SAP Build Process Automation1.2%
Other89.8%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
CV
CTO at Atheneum
Simplifies integrations and is suitable for large companies
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's support team. The tool's support team is not mature enough to handle the tool. The promotion of a feature before it is mature may cause issues, and I feel that sometimes the deployment of such features is a little too early. The tool will release a feature, but it will have bugs in it. We face challenges because the tool's team doesn't have the knowledge to deal with the issues in the product's new features. When SAP develops something, if the tool's team doesn't know how to support it, it becomes a problem because now we have to access developers to get the information that is not readily available.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"Overall, the whole product is really nice and provides significant benefits."
"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"My company decided to go with Blue Prism because of the security it provides."
"I like the error handling, it's very good."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"The new features that have come out have been great."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"Blue Prism takes good security measures and is user friendly."
"The web-based designer is very user-friendly and easy to use."
"I use the basic features that are very useful."
"The most valuable feature of the solution is that it offers an integrated development environment."
 

Cons

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The user interface could be slightly enhanced to make it more modern."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"The solution is not user-friendly. It has a very high learning curve."
"Security could be improved."
"Blue Prism could improve by having better integration with Computer Vision."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"The tool's support team is not mature enough to handle the tool."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Once you buy the software, you just pay for the support for backend help."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"My clients tend to feel that the overall implementation cost is a little high."
"Its price should be lower."
"Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
"The licensing is approximately $1,100."
"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"The product is not cheaply priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
8%
University
5%
Energy/Utilities Company
13%
Computer Software Company
12%
Consumer Goods Company
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We have been using Automate for approximately one to one and a half years for the automation component. For complex a...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing aspect is covered by my senior, but Automate is a centralized tool, so we do not need to buy different to...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for SAP Build Process Automation?
The product is not cheaply priced. In a development environment, the tool simplifies landscape management, etc. Wheth...
What needs improvement with SAP Build Process Automation?
Sometimes, when our company develops using the latest technology, the knowledge is not yet cycled down to the tool's ...
What is your primary use case for SAP Build Process Automation?
I use the solution in my company for the development of applications.
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
1. Accenture 2. Airbus 3. Allianz 4. Aon 5. AT&T 6. Bayer 7. BMW 8. Bosch 9. Cisco 10. Coca-Cola 11. Colgate-Palmolive 12. Comcast 13. Deloitte 14. Deutsche Bank 15. Ericsson 16. FedEx 17. General Electric 18. GlaxoSmithKline 19. Google 20. HSBC 21. IBM 22. Intel 23. Johnson & Johnson 24. JPMorgan Chase 25. Kimberly-Clark 26. KPMG 27. Liberty Mutual 28. Mastercard 29. Merck 30. Microsoft 31. Nestlé 32. Nike 33. Novartis 34. Oracle 35. PepsiCo 36. Pfizer 37. Procter & Gamble 38. PwC 39. SAP 40. Siemens 41. Sony 42. Spotify 43. Swiss Re 44.Toyota
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: December 2025.
879,259 professionals have used our research since 2012.