Blue Prism vs IBM Datacap comparison

SS&C Blue Prism and IBM are both solutions in the Robotic Process Automation (RPA) category. Additionally, 89% of SS&C Blue Prism users are willing to recommend the solution, compared to 89% of IBM users who would recommend it.

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Executive Summary

We performed a comparison between Blue Prism and IBM Datacap based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2026).

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Impressive flexibility and support enhance integration and performance

The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.

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DeekshithShetty

Software Development Senior Specialist at a tech vendor with 10,001+ employees

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part is that it have the integrated OCR solution within it. All the other solutions do not have the right integration of the OCR solutions. You need to go to two different places to get one solution. Whereas, in IQ Bot, there is one area where you get all these solutions together in one area. That is the most important and beautiful point that I like about IQ Bot."

"I don't think one feature is more valuable than any other. In my opinion, the value is in the totality of the platform. It is easy to use for our developers with a well laid out UI and many canned tools. The Control Room is very easy to navigate and mostly intuitive to use."

"The setup is straightforward. Automation Anywhere provides customer success managers to help with the setup."

"The technical support is good, and we have not had any issues."

"Most of the features of Automation Anywhere (AA) are good, but one big feature which I really like is its OCR (optical character recognition) feature."

"There are many features of Automation Anywhere that were found to be most valuable like WLM, PDF integration, Advanced Excel Commands, Terminal Emulator and its commands, Interactive Forms building features of A2019 which helped us in developing UI for our front office automation and integrate it with multiple rest APIs."

"We reduce the time that scientists spend on manual tasks and put them on more value-added work."

"We automated one process that was running with 109 people and reduced it down to 69 with automation."

More Automation Anywhere pros

"The most valuable feature of Blue Prism is the control and development of the processes from one location."

"The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."

"Blue Prism is stable enough."

"Blue Prism is very good at doing background processing."

"The integration has improved a lot in terms of SAP, and other screens."

"This solution has helped us become more efficient, as we have been able to automate certain processes, up to 85% of the work in some claims processing areas."

"Blue Prism is a mature, stable product with lots of built-in features."

"It is able to eliminate repetitive tasks and bring efficiency."

More Blue Prism pros

"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."

"The OCR extractions are very good, almost 100% accurate now."

"The solution automates manual data entry."

"Datacap has all of the features that we need."

"Datacap will help you to streamline and automate your document driven capture processes, saving time and effort on manual, error-prone tasks."

"An example: In the state of Connecticut, we implemented a solution which was forms based, but inspired by IBM technology, and we were able to eliminate a process which normally took 60 days and cut it down to six hours."

"The administration of the application following an error is most valuable, as we are able to know easily when something is stuck in the system."

"The standout feature of this intelligent product is its remarkable capability."

More IBM Datacap pros

Cons

"In Automation Anywhere, the logging process is manual. We have to manually log each instance where the bot fails or the progress of a task. Automating this through a new feature would help developers simplify their development process."

"We also got a tool from Automation Anywhere that was supposed to fix or patch a problem, but it didn't work. It was a horrible, pathetic product that they brought out when it wasn't ready."

"Also, we're seemingly plagued with certain technological issues or bugs."

"There have been problems with scalability. It comes down to how we handle the code."

"Automation Anywhere has to improve its technical features."

"As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible."

"Better support for Excel is needed because there are a lot of limitations and we are having issues with it."

"Pricing with respect to the competitors is more."

More Automation Anywhere cons

"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."

"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."

"There are a couple of challenges in Blue Prism's latest version."

"To summarize, I think that this product is good for business but it's terrible for developers."

"The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism."

"The initial setup and deployment could be simplified."

"The solution can improve by having a free license for evaluation purposes."

"They cannot do assisted automation. That is a drawback because that technology is very old now."

More Blue Prism cons

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"We had more experience, and we knew a lot more about the product than their first-line support did, and that's a really bad sign."

"We used an integrator for the deployment, and our experience was very bad. They gave us an unreliable, broken solution which did not work, then they would not work with us."

"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."

"It can take some time to implement."

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

More IBM Datacap cons

Pricing and Cost Advice

"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."

"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."

"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."

"I think it's $5,500 per license."

"Time and monetary savings can range from 20 to 90 percent."

"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."

More Automation Anywhere pricing and cost advice

"Licensing is on a yearly basis."

"The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."

"The tool’s licensing is on a monthly basis."

"It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot."

"Compared to other tools on the market, it is one of the most expensive."

"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."

"Our customers pay for an annual license."

"Its price is sometimes higher."

More Blue Prism pricing and cost advice

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"Pricing needs to stay competitive."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"It is an expensive solution."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

18%

Manufacturing Company

Computer Software Company

Construction Company

Financial Services Firm

16%

Manufacturing Company

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	83
Large Enterprise	553

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	77

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What is your experience regarding pricing and costs for Blue Prism?

If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...

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What is your experience regarding pricing and costs for IBM Datacap?

Pricing is in the mid-range but could be more affordable, rated at four point five.

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What needs improvement with IBM Datacap?

IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing ...

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What is your primary use case for IBM Datacap?

I primarily use IBM Datacap ( /products/ibm-datacap-reviews ) for data capture and scanning documents with OCR. Speci...

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Comparisons

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Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 10% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

Fortra's Automate vs Automation Anywhere

Compared 2% of the time

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UiPath Platform vs Blue Prism

Compared 15% of the time

Microsoft Power Automate vs Blue Prism

Compared 14% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 5% of the time

WorkFusion vs Blue Prism

Compared 4% of the time

SAP Build Process Automation vs Blue Prism

Compared 3% of the time

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ABBYY Vantage vs IBM Datacap

Compared 28% of the time

OpenText Capture vs IBM Datacap

Compared 17% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 16% of the time

Amazon Textract vs IBM Datacap

Compared 9% of the time

HyperScience vs IBM Datacap

Compared 7% of the time

More IBM Datacap Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

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Buyer's Guide

Blue Prism

June 2026

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Buyer's Guide

IBM Datacap

June 2026

Download IBM Datacap product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Datacap

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

IBM

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism offers advanced automation features with integration capabilities and robust exception handling. Its scalability and reliability make it ideal for automating complex and repetitive tasks across industries like banking and manufacturing.

Providing a user-friendly design studio, Blue Prism stands out with enhanced automation features such as unassisted bots, strong security measures, and Visual Basic Objects. Its integration capabilities with analytics tools like Tableau and a simplified licensing model contribute to its appeal. Despite its complexities in UI design and training resource limitations, it remains stable and reliable. Blue Prism addresses tasks such as invoice processing and data entry, but improvements in AI, cognitive capabilities, and customer support are needed. Enhancements in OCR technology, unstructured data handling, and web-based interfaces could significantly boost its accessibility.

What are Blue Prism's most important features?

Enhanced Automation: Streamlines complex tasks with a robust interface.
Security Measures: Provides strong security protocols to safeguard processes.
Integration: Seamlessly interacts with analytics tools for data insights.
Exception Management: Facilitates easy handling of process exceptions.

What benefits or ROI should be evaluated?

Scalability: Ensures stable performance for varying organizational needs.
Licensing: Offers a straightforward model for simplified deployment.
Operational Efficiency: Reduces manual labor in complex tasks.
Cost-Effectiveness: Despite higher costs, delivers high value in automation efficiency.

Organizations in industries like finance and manufacturing harness Blue Prism to automate repetitive tasks, boosting efficiency in back-end operations. In banking and insurance, it's used for auditing, compliance, and report generation, enhancing accuracy and reducing manual efforts.

SS&C Blue Prism

IBM Datacap offers advanced OCR capabilities, auto-indexing, and integration with FileNet and web services to efficiently manage structured and unstructured data. It supports machine learning, low-code development, and streamlined workflows for improved operational efficiency.

IBM Datacap captures and processes different data types, providing extensibility and scalability for organizations aiming to enhance their document management processes. It integrates seamlessly with IBM FileNet and other platforms, while offering features like fingerprint recognition and image enhancement. Users benefit from reduced manual tasks and errors through its automated workflows. However, challenges include recognition accuracy improvements, faster scanning, and a shift towards cloud infrastructure. Third-party integrations and support services need enhancement, while increasing customization and support for the Arabic language remains essential. Enhancements in reporting, automation, and AI integration are priority improvement areas.

What features make IBM Datacap stand out?

OCR Capability: Robust text recognition for data extraction.
Auto-Indexing: Efficient categorization and data management.
Seamless Integration: Compatible with FileNet and web services.
Machine Learning: Supports intelligent data processing.
Low-Code Development: Simplifies adding custom features.

What benefits do users see with IBM Datacap?

Efficiency: Reduces manual tasks and errors.
Scalability: Adapts to organizational growth.
Extensibility: Easy to expand and customize features.
Streamlined Workflows: Facilitates smooth operations.

IBM Datacap supports industries such as insurance, banking, government services, and trade finance by digitizing and automating document capture processes. By integrating OCR-based data extraction and cloud services, organizations enhance efficiency and data management across various applications.

IBM

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

Robotic Process Automation (RPA)

June 2026

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