We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its OCR Engine is very successful, and it is the leading OCR Engine. It also has NLP support."
"The advantage of this tool is that it is a proven product. A lot of other products are quite new in the market."
"Its ease of use is valuable. It is easy to use and configure."
"The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
"The solution has its own language that can be configured many ways and with higher accuracy than other products."
"It's easy to use."
"We like the fact that this solution is enterprise-ready, so it can be deployed on-premises, scale it, etc."
"The initial setup is not difficult. The vendor provides technical documents to assist with deployment."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"Both Datacap Studio and Datacap Navigator are great features."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"I can have all scanners accessible from my end."
"Machine learning needs to be improved."
"The solution needs more web or cloud-based development."
"Occasionally, we found the Machine Learning feature to be not working as per our expectations. Sometimes, it also failed to extract details from a PDF. It would be great if training batches work with 100% accuracy. I don't see any other major concerns with ABBYY FlexiCapture."
"Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market."
"Programming interfaces should include intelligence or documentation."
"This solution could be improved by offering better integration with other platforms."
"I would like to see a machine learning model to make the solution more intelligent."
"Their tutorials are not enough. They can improve the tutorials and maybe add more examples in their tutorials. Currently, if you want to learn ABBYY technology, it is very difficult. There are just a few resources, such as YouTube channels and blogs. There are not many resources for learning ABBYY."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
ABBYY Vantage is ranked 2nd in Intelligent Document Processing (IDP) with 28 reviews while IBM Datacap is ranked 5th in Intelligent Document Processing (IDP) with 12 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "Gives control over what goes through the system, lessens the errors, and saves time to allow the teams to focus on bigger picture things". On the other hand, the top reviewer of IBM Datacap writes "A highly scalable and extensible solution based on configurable rule sets, but they should provide better first-line support and an easier way to carry out the customizations". ABBYY Vantage is most compared with UiPath, Kofax RPA, IQ Bot, HyperScience and Microsoft Power Automate, whereas IBM Datacap is most compared with Microsoft Power Automate, HyperScience, Kofax RPA, OpenText Intelligent Capture and UiPath. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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