BizTalk Server vs SS&C Blue Prism comparison

Microsoft and SS&C Technologies are both solutions in the Process Automation category. Microsoft is ranked #12 with an average rating of 6.8, while SS&C Technologies is ranked #13 with an average rating of 7.8. Microsoft holds a 1.1% mindshare in PA, compared to SS&C Technologies’s 1.1% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 80% of SS&C Technologies users who would recommend it.

BizTalk Server

Read 16 BizTalk Server reviews

1,370 Views
699 Comparison Views

75% willing to recommend

SS&C Blue Prism

Read 5 SS&C Blue Prism reviews

1,928 Views
501 Comparison Views

80% willing to recommend

BizTalk Server

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

BizTalk Server and SS&C Blue Prism are competitive products in the realm of business process automation and integration. BizTalk Server has an edge in integration prowess and user satisfaction related to support, while SS&C Blue Prism is perceived as superior in automation capabilities with its advanced features.

Features: BizTalk Server shines with its integration capabilities, offering enterprise-level security and reliability suitable for complex setups. It provides a comprehensive adapter framework and supports workflows known as orchestrations. Meanwhile, SS&C Blue Prism excels in its robust automation features, cognitive capabilities, and scalability, providing powerful tools for enhancing operational efficiency in various business scenarios.

Room for Improvement: BizTalk Server requires enhancement in ease of use and can benefit from modernizing its interface and capabilities. It may also require improvements in cloud integration support. SS&C Blue Prism could improve its deployment flexibility and enhance its user interface to decrease the learning curve. The pricing model might also need adjustments to better match business scalability needs.

Ease of Deployment and Customer Service: BizTalk Server offers a straightforward deployment process for those familiar with Microsoft environments, complemented by robust support services facilitating smooth setups. SS&C Blue Prism, although advanced in its automation approach, may require more extensive planning and resources for deployment but provides comprehensive support for its platform.

Pricing and ROI: BizTalk Server typically involves significant upfront investment, justified by ROI in complex enterprise setups where integration is critical. SS&C Blue Prism generally has higher initial costs due to its advanced automation capabilities, yet presents a positive ROI, especially for businesses focusing on automating repetitive tasks. BizTalk offers a more predictable cost structure, whereas Blue Prism’s ROI is highly dependent on scale and automation scope.

To learn more, read our detailed BizTalk Server vs. SS&C Blue Prism Report (Updated: December 2025).

Buyer's Guide

BizTalk Server vs. SS&C Blue Prism

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

12th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (8th)

SS&C Blue Prism

Ranking in Process Automation

13th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Business Process Design (15th), Business Process Management (BPM) (16th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BizTalk Server is 1.1%, up from 0.8% compared to the previous year. The mindshare of SS&C Blue Prism is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
BizTalk Server	1.1%
SS&C Blue Prism	1.1%
Other	97.8%

Process Automation

Featured Reviews

Taqi-Hasan

Senior Application Specialist at Taqa Distribution

Offers valuable integration services but requires better cloud adaptation

Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The AS2 communication protocol is one of the most advanced processes."

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market."

"I rate the tool's stability a nine out of ten."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

More BizTalk Server pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

Cons

"We want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services."

"I didn't find anything particularly valuable in BizTalk Server. It didn't help me, and we are moving away from BizTalk Server to a new platform."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

"The product could be improved in monitoring, managing, and support functionalities."

"Updating things in BizTalk is a headache."

"The product's deployment can be quicker"

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

More BizTalk Server cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"It was not cheap, but it was affordable."

"The cost will depend on the client's requirements."

"The solution is expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

11%

Healthcare Company

Financial Services Firm

18%

Retailer

17%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	9

No data available

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...

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What advice do you have for others considering BizTalk Server?

I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

See all answers

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Product Reports

Buyer's Guide

BizTalk Server

January 2026

Download BizTalk Server product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

No data available

SS&C AWD

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

BizTalk Server vs. SS&C Blue Prism

December 2025

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