Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
I would rate their support a nine or even 9.5, recognizing that their support system is robust and cooperative.
Some issues are resolved quickly, while others might take time as they require further analysis.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
WorkFusion requires a strong background in Java to meet requirements effectively.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
Licensing cost is one of the major points for improvement since it is quite high for personal use.
When you know how to use it, it's very intuitive.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
When SmartDraw was so much cheaper, I used that for many years.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
I am not familiar with the exact pricing, however, it is considered pricey.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
When you use this template, you find directly the related buttons. It saves time and effort.
The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
| Product | Mindshare (%) |
|---|---|
| Bizagi | 3.7% |
| Camunda | 12.0% |
| Pega Platform | 5.3% |
| Other | 79.0% |
| Product | Mindshare (%) |
|---|---|
| Visio | 8.0% |
| Bizagi | 8.4% |
| Camunda | 8.0% |
| Other | 75.6% |
| Product | Mindshare (%) |
|---|---|
| WorkFusion | 1.2% |
| Camunda | 12.0% |
| Pega Platform | 5.3% |
| Other | 81.5% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 19 |
| Large Enterprise | 61 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
Bizagi is known for its compatibility with Visual Studio and .NET, offering flexibility and intuitive use. With strong process management capabilities, it supports BPMN 2.0, facilitating rapid deployment and modification, making it ideal for small to medium enterprises.
Bizagi provides strong simulation and automation features while ensuring agile development and integration. Users depend on its user-friendly interface and document generation capability, benefiting from its orchestration functionalities. Despite its advantages, users seek better external system integration, enhanced cloud support, and improved documentation, noting occasional performance issues with large processes. There is a keen interest in a flexible licensing model, more robust simulation features, improved reporting, automation, and machine learning capabilities.
What are Bizagi's key features?Organizations in sectors such as HR, IT, and finance employ Bizagi for process automation and modeling. It is widely used in educational environments and consulting firms focused on business transformation and process optimization. The platform supports process mapping and visualization and integrates with existing systems to improve operational efficiency.
Visio integrates seamlessly with Microsoft Office, offers extensive shape libraries, and supports BPMN 2.0 validation. Its intuitive design and cloud accessibility make it an essential tool for creating diverse diagrams across industries.
Visio's strengths lie in its integration with Microsoft Office, a robust shape library, and BPMN 2.0 validation capabilities. It simplifies diagram creation through templates and offers online support and tutorials for enhanced usability. The drag-and-drop functionality and template variety facilitate diverse design needs, benefiting industries with customizable features for process mapping, architecture planning, and network diagramming. Its intuitive interface and cloud accessibility further optimize user experience. There is room for improvement in XPDL file compatibility, pen input, and integration with Word, SharePoint, and databases. Enhancing data linking and collaboration features is essential. Performance, layering, and layout adjustments need attention, along with cost and 3D capabilities.
What are Visio's most important features?Organizations use Visio across IT, business management, and engineering sectors for process modeling, business process design, and creating diagrams like flowcharts, network architectures, and architectural diagrams. It aids in illustrating business processes, workflows, and system designs, facilitating improved understanding and visual communication.
WorkFusion specializes in automating tasks such as invoice processing and order entry, leveraging advanced technologies like OCR and ML, making it ideal for industries requiring efficiency and decreased manual labor.
WorkFusion offers comprehensive robotic process automation, known for its reliable document processing engine utilizing machine learning and OCR technologies. While enhancing workflow management capabilities through Control Tower, it interfaces well with systems lacking APIs, making it flexible for various implementations. The solution is customizable and scalable to handle complex tasks efficiently. Despite its technical nature, user-friendly dashboards and workspaces ensure accessibility for non-technical stakeholders with minimal training. However, areas needing improvement include dynamic feature integration and better ERP solution compatibility, addressing the calls for simplified infrastructure setups.
What are the key features of WorkFusion?WorkFusion sees implementation across industries like banking, transportation, and finance, where businesses leverage its capabilities for compliance, credit, and operations automation. While often employed in cloud-based or on-premises models, some organizations prefer hybrid installations to balance control with flexibility. Using machine learning, it optimizes processes like document reading and reduces reliance on human capital, enabling companies to focus on strategic initiatives and economic growth.
