Try our new research platform with insights from 80,000+ expert users

Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
3rd
Ranking in Business Process Management (BPM)
5th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Process Automation (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
18th
Ranking in Business Process Management (BPM)
24th
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of Bizagi is 10.8%, up from 9.3% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Bizagi10.8%
iGrafx Process360 Live Platform1.6%
Other87.6%
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"The visualizations and attachments provided by the product are valuable."
"It automates a completely manual, complicated process."
"In Bizagi, all of the features are valuable."
"The natural notation is the best feature of Bizagi because it makes it compatible with other products."
"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."
"It is open source."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"We found the technical support to be helpful."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has simplified compliance with regulations and company standards."
"Simulation is most valuable."
"The solution's technical support is of good quality since they offer fast and seamless services."
 

Cons

"The solution was very limited."
"There could be more documentation."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"I would like to see the automation process included in the next release."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"With iGrafx, the implementation and the licensing were pretty complex."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It can be more user-friendly."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
 

Pricing and Cost Advice

"It is not expensive."
"The paid version costs us about $20,000 for 100 users annually."
"Pricing is good value for money."
"The Bizagi modeler can be downloaded free of charge."
"This is a free solution."
"We have no issues with the pricing."
"I think that its price is reasonable."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
871,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Find out what your peers are saying about Bizagi vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2025.
871,688 professionals have used our research since 2012.