We performed a comparison between Bizagi and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The amount of control that this solution provides is great."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"Great software for managing my business. I think this is the best business process management software."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"Your team can work on it having basic training about databases and BPM modeling."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The initial setup is super simple."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"We found the technical support to be helpful."
"Simulation is most valuable."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"The open source version lacks the option to publish."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"There could be more documentation."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I would love to see a template and shapes for customer journey mapping."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"With iGrafx, the implementation and the licensing were pretty complex."
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Bizagi is ranked 5th in Business Process Design with 78 reviews while iGrafx Process360 Live Platform is ranked 16th in Business Process Design with 15 reviews. Bizagi is rated 8.4, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager and Camunda. See our Bizagi vs. iGrafx Process360 Live Platform report.
See our list of best Business Process Design vendors, best Business Process Management (BPM) vendors, and best Process Mining vendors.
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