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Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
3rd
Ranking in Business Process Management (BPM)
5th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Process Automation (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
18th
Ranking in Business Process Management (BPM)
24th
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Business Process Design category, the mindshare of Bizagi is 10.9%, up from 9.5% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Bizagi10.9%
iGrafx Process360 Live Platform1.6%
Other87.5%
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi has rich functionalities; compared to other BPMN tools, it has more features."
"The approval process is simple."
"The user interface is pretty good."
"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."
"It is quite a stable solution."
"The most valuable feature is the organizational modeling capability."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Provides a valuable BPMN feature."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution is very stable."
"Simulation is most valuable."
 

Cons

"Agriculture, Industry."
"Difficult to export in formats other than PDF."
"I would like to see the automation process included in the next release."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."
"The tool is expensive and it should improve its pricing."
"In terms of what needs improvement, the costs can be lowered."
"There is no direct scalability option. We can install the same, and using a load balancer, we can improve the scalability features."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would love to see a template and shapes for customer journey mapping."
 

Pricing and Cost Advice

"It is expensive."
"The Bizagi modeler can be downloaded free of charge."
"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"Pricing is good value for money."
"My company uses the free version of the product."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Find out what your peers are saying about Bizagi vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2025.
873,209 professionals have used our research since 2012.