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Bizagi vs iGrafx Process360 Live Platform comparison

Bizagi and iGrafx are both solutions in the Business Process Design category. Bizagi is ranked #4 with an average rating of 8.3, while iGrafx is ranked #18 with an average rating of 8.0. Bizagi holds a 10.0% mindshare in BPD, compared to iGrafx’s 1.6% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.
Bizagi
Read 84 Bizagi reviews
  • 7,262 Views
  • 4,430 Comparison Views
92% willing to recommend
iGrafx Process360 Live Plat...
Read 17 iGrafx Process360 Live Platform reviews
  • 1,303 Views
  • 899 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Bizagi and iGrafx Process360 Live Platform compete in the business process management space. Bizagi may appeal to those valuing cost-effectiveness, while iGrafx stands out due to its robust features and strategic value.

Features: Bizagi offers process automation, seamless integration with existing applications, and user-friendly mobile capabilities. iGrafx Process360 Live Platform provides advanced modeling, real-time data analytics, and extensive collaboration tools.

Room for Improvement: Bizagi can enhance its real-time data analytics capabilities, improve error identification in integration, and expand its analytic features. iGrafx could benefit from a more intuitive user interface, faster implementation speeds, and lower initial cost burdens.

Ease of Deployment and Customer Service: Bizagi offers flexible deployment options, including cloud and on-premises, accompanied by robust customer service. iGrafx Process360 Live Platform focuses on cloud-based solutions with comprehensive customer support and detailed implementation guidance.

Pricing and ROI: Bizagi typically presents lower setup costs, appealing to budget-conscious organizations with quick operational efficiency improvements. iGrafx Process360 Live Platform justifies its higher initial costs through strategic analytics capabilities and long-term value generation, drawing those interested in long-term gains.

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To learn more, read our detailed Bizagi vs. iGrafx Process360 Live Platform Report (Updated: August 2025).
Buyer's Guide
Bizagi vs. iGrafx Process360 Live Platform
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
4th
Ranking in Business Process Management (BPM)
5th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Process Automation (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
18th
Ranking in Business Process Management (BPM)
25th
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business Process Design category, the mindshare of Bizagi is 10.0%, up from 9.3% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Bizagi10.0%
iGrafx Process360 Live Platform1.6%
Other88.4%
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
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Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"The product allowed users to connect with flow chart elements with ease."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"The initial setup is super simple."
"The most valuable feature is the simulation."
"It automates a completely manual, complicated process."
More Bizagi pros
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Provides a valuable BPMN feature."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution's technical support is of good quality since they offer fast and seamless services."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Simulation is most valuable."
"We found the technical support to be helpful."
More iGrafx Process360 Live Platform pros
 

Cons

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"It needs an easier setup for the Bizagi Engine."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"Can be difficult for new users."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"The tool is expensive and it should improve its pricing."
More Bizagi cons
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"I would love to see a template and shapes for customer journey mapping."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
More iGrafx Process360 Live Platform cons
 

Pricing and Cost Advice

"This is a free solution."
"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"It is not expensive."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"This solution would be expensive for a company that has a lot of users."
"Bizagi is totally free for modeling."
More Bizagi pricing and cost advice
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise37
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
See all answers
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
See all answers
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
See all answers
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
See all answers
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
See all answers
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
See all answers
 

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Compared 5% of the time
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Compared 23% of the time
SAP Signavio Process Manager vs iGrafx Process360 Live Platform Logo
SAP Signavio Process Manager vs iGrafx Process360 Live Platform
Compared 15% of the time
Visio vs iGrafx Process360 Live Platform Logo
Visio vs iGrafx Process360 Live Platform
Compared 12% of the time
Lucidchart vs iGrafx Process360 Live Platform Logo
Lucidchart vs iGrafx Process360 Live Platform
Compared 10% of the time
More iGrafx Process360 Live Platform Competitors
 

Product Reports

Buyer's Guide
Bizagi
September 2025
Bizagi reportDownload Bizagi product report
Buyer's Guide
iGrafx Process360 Live Platform
September 2025
iGrafx Process360 Live Platform reportDownload iGrafx Process360 Live Platform product report
 

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx
 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Buyer's Guide
Bizagi vs. iGrafx Process360 Live Platform
August 2025
Free Report: Bizagi vs. iGrafx Process360 Live Platform
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