

Appian and iGrafx Process360 Live Platform compete in the business process management market, with Appian having the upper hand due to its comprehensive feature set for enterprise automation.
Features: Appian offers process automation, low-code application development, and a rich interface for creating seamless workflows. iGrafx Process360 Live Platform is recognized for its in-depth process modeling, simulation, and analytics tools which focus on process-centric initiatives.
Room for Improvement: Appian could enhance its analytics capabilities, integrate better with niche tools, and reduce complexity in large-scale deployments. iGrafx would benefit from easier deployment processes, broader support for third-party tools, and improved user interface designs.
Ease of Deployment and Customer Service: Appian is known for agile deployment with rapid development cycles and support for complex integrations, while iGrafx provides robust customer service but requires more upfront configuration, which may result in a steeper learning curve.
Pricing and ROI: Appian's pricing is competitive with a focus on operational efficiency for ROI. iGrafx tends to require higher initial investment due to its analytical features but offers significant ROI for process-driven projects.
| Product | Market Share (%) |
|---|---|
| Appian | 5.3% |
| iGrafx Process360 Live Platform | 1.0% |
| Other | 93.7% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.
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