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Bizagi vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
Sentiment score
7.4
Control-M reduces long-term costs through automation, efficiency, better resource management, and enhanced integration, leading to workforce optimization.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
It has reduced the total cost of ownership by 30% to 40%.
 

Customer Service

Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
Sentiment score
7.4
Control-M technical support is praised for responsiveness and expertise, despite rare criticisms for slow ticket processing and response delays.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
The technical support is very polite, helpful, and available 24/7.
If something fails at 3 AM in the morning, you need to fix it and get it back up and working really quickly.
They do not always provide timely support.
 

Scalability Issues

Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
Sentiment score
7.7
Control-M efficiently scales with minimal issues, handling extensive workloads, though resource enhancement is necessary for optimal cloud integration.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
It can absorb more workload wherever needed.
As the workload on Control-M increases, its scalability is much higher.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
Sentiment score
7.7
Control-M is stable and reliable, efficiently handling large workloads with regular updates and minimal disruptions.
The downtime is higher compared to AWS.
The stability of the Helix Control-M solution is good.
 

Room For Improvement

Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
Control-M users desire enhanced features, integration, reduced costs, seamless upgrades, better customization, and improved support and documentation.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
They could provide more documentation and tutorials to make the initial setup easier to understand.
There should be an automation system for developers to set it up more easily and quickly.
What they've done about scheduling, other people are still trying to figure out.
 

Setup Cost

Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
Control-M's high pricing suits enterprises needing robust automation, but challenges smaller organizations with complexity and additional feature costs.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Pricing is generally affordable, though some features cost a bit more.
The best cell phone will always be more expensive.
The pricing is moderate, not too low or too high compared to other solutions.
 

Valuable Features

Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
Control-M excels in automation, integration, and user interface, enhancing workflow management with scheduling, file transfer, and API capabilities.
It is open source.
The user interface is very good, making it easy for business people to understand.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
Control-M provides workflow orchestration, including scheduling, deploying, managing, and monitoring workflows.
 

Categories and Ranking

Bizagi
Ranking in Process Automation
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)
Control-M
Ranking in Process Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Bizagi is 6.7%, down from 8.5% compared to the previous year. The mindshare of Control-M is 4.4%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
 

Comparisons

 

Also Known As

No data available
Control M
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about Bizagi vs. Control-M and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.