We performed a comparison between Bizagi and Control-M based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The solution offers a free version of their product."
"The product allowed users to connect with flow chart elements with ease."
"This solution is easy to use and it is a good tool for process modeling."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"The File Transfer component is quite valuable. The integration with products such as Informatica and SAP are very valuable to us as well. Rather than having to build our own interface into those products, we can use the ones that come out of the box. The integration with databases is valuable as well. We use database jobs quite a bit."
"BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us."
"Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"It provides a unified view where you can orchestrate and monitor all your application workloads and data pipelines. That's very important because with cloud, software as a service, edge computing, traditional data center, and legacy apps, there are all these environments. If you don't have that single pane of glass or that one place to look at, you're going to invest a lot of time and resources into tracking things down when they go wrong."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"The solution is a bit heavy on resources and has slowed down my computer."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The tool is expensive and it should improve its pricing."
"It would be helpful if they added some extra features in the next update."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"They can improve their interface."
"I'm not sure how the solution fits together with our business modernization initiatives, as there are things outside of my area, even though Control-M is the scheduling tool of the company. They may use other things, e.g., Big Data."
"One feature I would like to include is in the middle of the monitoring domain. In the monitoring domain, if I have to update a number of jobs, the only way to do it is by manually clicking on each job. I would like a feature that allows me to do a mass update in the jobs, which I feel is still lacking."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"The infrastructure could be improved."
"The main area that could be improved would be documentation, just like every other software product out there!"
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"Control-M doesn't have any dynamic reporting facilities or features."
Bizagi is ranked 7th in Process Automation with 78 reviews while Control-M is ranked 4th in Process Automation with 110 reviews. Bizagi is rated 8.4, while Control-M is rated 8.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation. See our Bizagi vs. Control-M report.
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