No more typing reviews! Try our Samantha, our new voice AI agent.

Bitrix24 vs SAP Portfolio and Project Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Project Management Software (26th), Enterprise Social Software (20th)
SAP Portfolio and Project M...
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
5
Ranking in other categories
Project Portfolio Management (11th)
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Nalin Kumar - PeerSpot reviewer
Quality Assurance Group Lead at Samsung
End-to-end project management capabilities and offers seamless vendor and client contract alignment
The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously. This creates problems that I have personally experienced. Therefore, these aspects need to be much more free-flowing and seamless. If something gets stuck, it takes time to resolve, and during the contract phase, we have Service Level Agreements (SLAs). If those SLAs are breached, it becomes problematic. Given that there are approximately 3000 projects running concurrently worldwide, utilizing the system with a vast database and numerous activities taking place. It could benefit from decentralization. Currently, it operates as a central system, but if it could be centralized for specific subsidiaries, it would be easier for us to manage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"We use Bitrix24 to track sales activities in the same way that we used HubSpot."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"Offers, a free version."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"I am impressed with the solution's ability to customize workflows."
"The integration portion with SAP models is valuable."
"The stability is good, and I have nothing bad to say about it."
"SAP is gradually introducing more flexibility and customization options to the system, allowing users to adapt it to their specific needs."
"It improves productivity, cash flow management, and inventory control for clients."
"With SAP Portfolio and Project Management we were able to have a full track of project progress and get useful insights about our projects."
"The SAP PPM software is a very complete solution."
 

Cons

"I would like to see improvements with Bitrix24's marketing automation."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"From a product tracking point of view, there could be improvements."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"The solution's open channel and contact center could be improved."
"Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us."
"There is a need for better integration with ERP solutions."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The platform's support structure needs improvement."
"It would be valuable if SAP integrated seamlessly with some products like Jira and Bitbucket."
"The initial support package of version 5.0 has some setup difficulties."
"The product itself could have an advanced analytics layer with an improved user interface that is adapted to the new digital era."
"The system is old, so there are several issues that arise when we fetch data from integrated systems. Sometimes the data gets stuck, and there are instances where we need to access multiple pieces of information simultaneously."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The solution's pricing is quite average and not expensive."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"We were using the free version which was really limited in terms of functionality."
"The product pricing varies based on whether the client is new or existing and the complexity of their business processes."
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
Ask a question
Earn 20 points
 

Also Known As

No data available
Portfolio and Project Management
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Joy Global Inc., Citrix, EMC Corporation, Concho Resources, Concho Resources, RZD Russian Railways, Family Dollar Stores Inc., Lenovo
Find out what your peers are saying about Atlassian, monday.com, Asana and others in Project Management Software. Updated: July 2026.
909,725 professionals have used our research since 2012.