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Bitrix24 vs Planisware comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (17th), Project Management Software (13th), Enterprise Social Software (9th)
Planisware
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Project Portfolio Management (5th)
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Avinash Padmanabhan - PeerSpot reviewer
Enhanced project and resource management with Agile integration
Primarily, Planisware is used for project, program, and portfolio management purposes. Projects can be scheduled, and budgeting, tracking, resource management, efforts, forecast, and scheduling can be executed using the Planisware application It offers capabilities to manage the complete project…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The product is user-friendly."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"It is easy to use and very stable."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Overall, our company has all disintegrated systems, and with Planisware, we are getting a very integrated view of my portfolio reporting, cost and load, and everything else."
"Planisware offers integration with multiple tools and provides a good level of customization."
"It has an inbuilt BI tool, which can be compared to Power BI or Tableau."
"Planisware has introduced Agile concepts, making it capable of Agile management similar to Jira and other Agile tools."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"There are two things in particular that I enjoy. The first is the portfolio planning section. Another advantage is that it is highly customizable."
"We have a variety of different modules, but it is mainly used for costs, risks, and resources."
"It stands out by automating the intricate mechanics of project execution, eliminating the need for highly technical individuals to manage and reconfigure models."
 

Cons

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"There are some bugs in the mobile system."
"The solution's open channel and contact center could be improved."
"It would be great if colleagues could get alerts via email when they are assigned something."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"I would like to see improvements with Bitrix24's marketing automation."
"The client interface is not very user-friendly."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"The solution's user experience and user interface need improvement because they are not that great and intuitive."
"The UI and UX of Planisware are not that advanced."
"More integration is needed with other kinds of products for better collaboration."
"The biggest con for Planisware is that if you are not a Planisware partner, you don't have access to their functions, making it difficult for beginners and new team members."
"Its stability should be improved. Its stability is the main issue, but we sometimes also have issues with calculations."
"They do not have anything that can assist customers with multi-year roadmap planning."
"The learning curve is steep and there could be more avenues for opening up learning materials to a broader audience, enabling individuals to gain practical experience with the tool."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
 

Pricing and Cost Advice

"The cost is $2,500, which will be spread out over 18 to 24 months."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The pricing for this program is reasonable."
"The product's pricing is okay for me. It is not expensive."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The solution's pricing is quite average and not expensive."
"We were using the free version which was really limited in terms of functionality."
"Price-wise, it is a very cheap solution."
"It comes with a high cost."
"There are training and certification costs."
"The solution could be less expensive and the cost of scaling is expensive too."
"The solution is expensive and support is an extra cost. There are three license types to choose from, and we only pay for support and cloud services depending on our needs."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
12%
Government
6%
Retailer
6%
Manufacturing Company
17%
Energy/Utilities Company
15%
Computer Software Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What is your experience regarding pricing and costs for Planisware?
I don't have any specific details, however, it might be expensive.
What needs improvement with Planisware?
I haven't had the time to work with any other TPM tools, so I can't compare it to other tools just yet.
What is your primary use case for Planisware?
We actually use it for project planning and estimating the cost for the projects, in resource management, and as a timecard application. Users can log their time using the timesheet.
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Find out what your peers are saying about Bitrix24 vs. Planisware and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.