BigPanda and Infraon IMS are competing solutions in the IT operations management sector. Infraon IMS appears to offer superior functionality and value for its price despite BigPanda's better reception in pricing and support categories.
Features: BigPanda specializes in incident management with alert correlation and insights capabilities, valuable for companies seeking advanced monitoring. Infraon IMS offers network management, asset monitoring, and automation, appealing to organizations needing extensive operational oversight. The critical distinction is Infraon IMS providing a wider array of functionalities compared to BigPanda's specialized features.
Room for Improvement: BigPanda could enhance its network management capabilities, expand support for hybrid environments, and improve automation features. Infraon IMS might improve incident management strengths, optimize their initial setup process, and further reduce operational complexity.
Ease of Deployment and Customer Service: Infraon IMS provides a flexible deployment model, supporting cloud, on-premises, and hybrid environments, while BigPanda is cloud-centric. Infraon IMS is recognized for responsive customer service, addressing client needs efficiently, whereas BigPanda offers satisfactory support but less deployment versatility.
Pricing and ROI: BigPanda is known for a lower setup cost, attractive for smaller businesses, with ROI dependent on effective use of its IT incident management capabilities. Infraon IMS may have a higher initial cost, but it often yields higher ROI through extensive system integration benefits, presenting greater long-term value for comprehensive IT operations.
| Product | Market Share (%) |
|---|---|
| BigPanda | 0.9% |
| Infraon IMS | 0.4% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.
Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.
What are the key features of Infraon IMS?In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.
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