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BIC Platform vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
Studio Creatio
Ranking in Business Process Management (BPM)
24th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (17th), Business Orchestration and Automation Technologies (24th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.2%, down from 1.3% compared to the previous year. The mindshare of Studio Creatio is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
BIC Platform1.2%
Studio Creatio1.0%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Bhoobalan Palanivelu - PeerSpot reviewer
Creatio Technical Consultant at a computer software company with 11-50 employees
Customer data has driven better decisions and highlights where workflow automation still needs improvement
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio. It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It is a low-code platform, that is very intuitive."
"The scalability of Studio Creatio is commendable, and I would rate it eight out of 10."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The tool enables users to work offline through the mobile application."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable feature of this solution is its simplicity."
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"HRM is an area where Studio Creatio lacks and needs to improve."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The mobile version of the solution could be improved. It's hard to customize it."
"Creatio needs to stabilize their marketplace."
"Numerous options can make implementation confusing."
"The documentation must be more technical."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"There is a license required for this solution."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"The tool is reasonably priced."
"It is fairly competitive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
9%
Retailer
8%
Energy/Utilities Company
7%
Financial Services Firm
13%
Comms Service Provider
13%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
What needs improvement with Studio Creatio?
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, d...
What is your primary use case for Studio Creatio?
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, serv...
 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Rangel Logistics Solutions
Find out what your peers are saying about BIC Platform vs. Studio Creatio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.