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BIC Platform vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
28th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
Studio Creatio
Ranking in Business Process Management (BPM)
24th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Rapid Application Development Software (22nd), Low-Code Development Platforms (18th)
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.2% compared to the previous year. The mindshare of Studio Creatio is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

reviewer2229045 - PeerSpot reviewer
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
Anatolii Vovniuk - PeerSpot reviewer
Customizable, easy to use, and has good built-in dashboards
The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time. I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The most valuable feature of this solution is its simplicity."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"Creatio also provides us with scalability, performance and agility."
"It is a low-code platform, that is very intuitive."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
 

Cons

"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"The documentation must be more technical."
"It does not have the ability to run one single large process."
"Numerous options can make implementation confusing."
"HRM is an area where Studio Creatio lacks and needs to improve."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"There is a license required for this solution."
"It is fairly competitive."
"The tool is reasonably priced."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Retailer
8%
Educational Organization
7%
Financial Services Firm
16%
Comms Service Provider
15%
Computer Software Company
14%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
What do you like most about Studio Creatio?
The most valuable feature of the solution is that it is a low-code and no-code platform.
What needs improvement with Studio Creatio?
Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data t...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Rangel Logistics Solutions
Find out what your peers are saying about BIC Platform vs. Studio Creatio and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.