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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
11th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (20th)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
Enterprise Infrastructure VPN (5th)
 

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.3%, up from 2.6% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.7%
Check Point Remote Access VPN2.2%
BeyondTrust Remote Support3.3%
Other84.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
reviewer2751156 - PeerSpot reviewer
Centralized user management reduces administrative costs and improves deployment speed
They could make Check Point Remote Access VPN easier to integrate with Entra ID and Azure, so that we can use Azure roles together with the VPN. The documentation on how to integrate is out of date, not maintained, and not really supported from Check Point's side. It's a great and stable VPN service that could benefit from more and better features, such as Active Directory or Entra ID integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is far more efficient and faster than MECM."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"I would rate Microsoft Intune a nine out of ten."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"The time savings that we experience from being able to get hands on with a device experiencing trouble, and the time to resolve an issue is substantial."
"Solution has a good UI."
"I would rate the product ten out of ten."
"You can't compete with TeamViewer or any other similar products. It's completely in a class of its own."
"This is a very secure product."
"One of the largest values that we get from Bomgar Remote Support tool is the ability to assist our drivers with their mobile devices. We were unable to do this previously."
"I like Remote Support's ability to connect to a system without end-user interaction. A support engineer can log in to the system if a user is stuck and doesn't know where to go. This is helpful when conference room computers get locked down and the user can't access the guest OS."
"The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote clients."
"It is stable most of the time."
"Overall, I rate Check Point Remote Access VPN a nine."
"Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime."
"The clients of the customers have a facility to access the enterprise network."
"The complexity is hidden within a full mesh network, allowing seamless user-to-application connectivity with minimal delay."
"In my opinion, the best feature that Check Point Remote Access VPN offers is its reliability, as there has been no downtime till now."
"It allows everyone to work from home. If no one could work from home, then we wouldn't have a company, especially now during COVID-19. It's mission-critical, especially since it's currently being used. If there is a problem with it, we would really be screwed. We would be hard-pressed because we would have to figure out what solution we're going to go with, how to deploy it, how long it would take to deploy it, and how we'd even get it on people's computers if we couldn't VPN to them. It would be near impossible to just change to a new VPN solution right now."
"Check Point Remote Access VPN is very useful, reliable, and easy to install."
 

Cons

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"Manually syncing devices to enforce policies is cumbersome."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Microsoft needs to strategize its licensing structure. When using Microsoft Intune, we bought a small scale of controls, only controlling part of the devices, though Microsoft Intune can do much more. The Intune Suite offers more features, allowing extensive integration with either internal or cloud environments without requiring third-party licensing. However, each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"Static notes for hosts: If I could enter notes on a Jump Client and have them appear every time I connect to that Client, it would be a huge benefit."
"This product has a lot of features that we do not currently use, so there may be some things that cause bloat and confusion."
"It could be more compatible with other applications. We had trouble with compatibility when it came to Entrust. This is because we had issues with Windows machines when we installed Entrust."
"Lacks remote support and privileged remote access in the one product."
"Some technical aspects could be improved, particularly in product management."
"The Bomgar representative console could do with modernising. The Web rep console introduced is a marked improvement, but is currently not at feature parity with the thick client. This is being worked on."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"I would have picked an internal team member who was going to stay on the team for more time. Shortly after we went live, we had a change of staff and lost the main implementer."
"Customer support for Check Point Remote Access VPN has one issue. While the support team is generally good, it takes at least three to four days to address ticket issues, which is the downside."
"The main area for improvement is pricing. Another area could be integrating MFA authentication directly into the solution instead of using separate benchmark tools for implementation."
"The client-side UI is fundamental, and there is nothing to see."
"Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our access to support."
"Connection of devices from various locations is efficient though there are a few challenges when there is a network failure."
"Sometimes the application slows down the computing device, and this affects workflows."
"We would like to implement HTML5 (clientless access) in the product without installing any additional software."
"We'd like to integrate Check Point into the Remote Access VPN solution and have the ability to integrate multiple devices as access points through the solution."
 

Pricing and Cost Advice

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"We believe for the money, it is worth what you pay."
"Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five."
"Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too."
"It is not the most cost effective solution on the market."
"The setup is complex. Purchase the remote implementation service and make them slow down and work with you."
"It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features."
"It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed."
"I would prefer that it was more affordable."
"There is a license required for this solution."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"The solution is pretty expensive. The rating is an eight."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"I can say that the licensing costs are charged annually."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise32
Large Enterprise33
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
They could make Check Point Remote Access VPN easier to integrate with Entra ID and Azure, so that we can use Azure r...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We have been using Check Point Remote Access VPN for about a year. We use Check Point Remote Access VPN as the main w...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.