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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
279
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
17th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (25th)
Check Point Remote Access VPN
Ranking in Remote Access
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
73
Ranking in other categories
Enterprise Infrastructure VPN (6th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.2%, up from 2.5% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
NareshKumar9 - PeerSpot reviewer
Reliable remote access boosts productivity and connectivity for home-based users
In my opinion, the best feature that Check Point Remote Access VPN offers is its reliability, as there has been no downtime till now. The reliability of Check Point Remote Access VPN has positively impacted my daily operations by reducing my support tickets, particularly when users face connection issues due to ISP downtimes. Check Point Remote Access VPN has positively impacted my organization by providing users access to the internal network, allowing us to capture all activities through our network. The visibility offered by Check Point Remote Access VPN has benefited my organization as it detects unauthorized access attempts, immediately alerting me via a pop-up for any threat protection issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Third party integrations are very convenient to use with Microsoft Intune."
"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The ability to manage devices with different sets of policies is most valuable."
"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"We rarely need support for anything, but when we do, they are on it and always helpful."
"It is effective. It is a good way of making sure that you're auditing what's going on. It also makes the end-user feel safe that you're not getting into things that you shouldn't be getting into because they're authorizing different areas for you to see. It is a pretty secure tool. It is important as far as security is concerned. It is very effective in terms of the support personnel being able to get the job done when they need to. It is easy for the end-user or the person we're helping out to understand how to allow somebody in to get the work done."
"The remote reboot feature is particularly valuable for rebooting terminal servers that have power controls disabled."
"The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote clients."
"It's very secure, and it works very well. I like their remote support feature. It can be used for our clients' desktops or anywhere where the client can be working. I'd have to say the product is very good. It's a strong solution for us."
"The time savings that we experience from being able to get hands on with a device experiencing trouble, and the time to resolve an issue is substantial."
"The solution has been very stable. We haven't had issues at all. It doesn't crash or freeze. There aren't bugs or glitches either."
"I would rate the product ten out of ten."
"The VPN hides your IP address and encrypts your online traffic and it essentially ensures that your fingerprints cannot be traced on the Internet."
"The policies are easy to use."
"The solution offers high scalability as far as adding more users."
"It can improve an organization by providing secure access to resources for traveling employees, which can help to reduce the risk of data breaches or other security incidents."
"A single login based on a second authentication factor is giving us the possibility of integrating third-party services for authentication based on a security scheme."
"The ability to create your trigger data domains is the solution's most valuable feature."
"The complexity is hidden within a full mesh network, allowing seamless user-to-application connectivity with minimal delay."
"Check Point Remote Access VPN is very useful, reliable, and easy to install."
 

Cons

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"The time we have to wait to deploy policies has room for improvement."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"The chat needs to improve. We need to enable set hours for chat support which are separate from the remote support assistance."
"In the next release, I would like remote access to Chrome included."
"There are not enough product partners in Turkey, making it difficult for me to get assistance."
"The Remote support solution based on Bomgar has physical appliances deployed and leveraged to serve our multiple customers. Aging appliances are going RMA now and then."
"Static notes for hosts: If I could enter notes on a Jump Client and have them appear every time I connect to that Client, it would be a huge benefit."
"​The possibility to integrate a chatbot would take this product to the next level​."
"I would like to see more integration with iOS devices along with better connectivity and communication with these devices."
"The screen annotation tools could be expanded. I would like to see a text/typing annotation tool."
"There were some issues with automation and instability."
"The connection has gotten less smooth as the number of users increases. The issue is that the logs fill up quickly. Too many users are connecting remotely. It worked great when we only had a few remote connections. Now, it is disconnecting people and dropping the internet connection."
"A characteristic to improve is the communication service under the SMTP scheme."
"Check Point Remote Access VPN handles up to a hundred megabytes for clients, but I want it to be able to handle up to one gigabyte."
"Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users."
"The fully-featured security module is only supported on Windows and Mac systems, which means that organizations with Linux will face issues providing secure access."
"The cost of maintenance is high compared to most products in the market."
"You have no ability to reserve a total number of licenses. The VPN user licenses are assigned per gateway, and if you enable MEP function is not so easy to size the gateway licenses."
 

Pricing and Cost Advice

"Our enterprise agreement includes Microsoft Intune at no additional cost."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"The cost currently according to the client is a bit high for them."
"It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed."
"The solution is subscription-based and depends on the number of admin users."
"I would prefer that it was more affordable."
"Bomgar has a very fair pricing structure."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features."
"BeyondTrust Remote Support is a very expensive product."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"I give the price of the solution a five out of ten."
"The price of this product is good."
"The solution is pretty expensive. The rating is an eight."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"I can say that the licensing costs are charged annually."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Remote Support?
The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What needs improvement with Check Point Endpoint Remote Access VPN?
An improvement I wish to see in Check Point Remote Access VPN is an automatic ISP translation feature, as users need ...
What is your primary use case for Check Point Endpoint Remote Access VPN?
My main use case for Check Point Remote Access VPN involves using the VPN for a lot of users who work from home and r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: July 2025.
861,481 professionals have used our research since 2012.