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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Companies report cost savings, enhanced security, and productivity benefits from Microsoft Intune, especially when bundled with Microsoft 365.
Sentiment score
7.6
Organizations saved costs and time with BeyondTrust Remote Support, improving workflows, security, and ROI, enhancing overall customer satisfaction.
Sentiment score
6.2
Check Point VPN boosts remote work efficiency, enhancing productivity and cost savings, though some entities lag in full cost recovery.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
I have seen a return on investment because remote support saves over a thousand dollars over the year in speeding up tasks and reducing time depleted from end-users.
Technical Support Specialist at Johnson & Johnson
I have seen a return on investment, as customers are satisfied that they can be assisted remotely quickly and easily.
Data Engineer at Umicore
I measured 60 to 70% time and cost savings through workflow changes.
Software Engineer at Unilever Inc.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
Technical Specialist at Softcell Technologies Limited
I have seen a return on investment with fewer employees needed and time saved.
IT auditor at a financial services firm with 5,001-10,000 employees
It has reduced the number of support tickets related to remote access by about 30%, saving our IT team significant time.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
5.6
Microsoft Intune's customer support is inconsistent, with varying experiences depending on the support package, indicating room for improvement.
Sentiment score
8.4
BeyondTrust Remote Support is praised for its proactive, knowledgeable customer service and reliable technical support, despite occasional response delays.
Sentiment score
5.7
Check Point Remote Access VPN's support is praised for fast responses, technical expertise, and reliable solutions despite some escalation issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Part of the product that I love is the live monitoring, which allows us to identify weak areas of our engineers and allows us to step in before it gets serious.
Project Engineer at Unilever
They are responsive to severity issues immediately.
Senior Manager at Accenture
Initially, I could reach a technician by chat and receive immediate support, which is not possible today.
CEO at MICRODYN AG
They are really helpful, and whenever we face any technical or configuration issues, we reach out to them, and they help us resolve the issues as soon as possible.
Technique at Digitaltrack
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
Cybersecurity Engineer at a tech services company with 11-50 employees
The customer support for Check Point Remote Access VPN has been very helpful and responsive whenever we needed assistance.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is highly scalable, efficiently managing diverse organizational sizes and infrastructures with broad user satisfaction despite minor OS issues.
Sentiment score
8.7
BeyondTrust Remote Support is scalable, accommodating growth, efficiently handling users and devices, and facilitating seamless expansion with advanced features.
Sentiment score
7.4
Check Point Remote Access VPN efficiently scales with user growth, offering flexible licensing and reliable performance under high demand.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
BeyondTrust Remote Support is very scalable because I have not seen any limits.
Data Engineer at Umicore
BeyondTrust Remote Support is scalable because it can be used by any size of organization.
Software Engineer at Unilever Inc.
BeyondTrust Remote Support is highly scalable.
User Experience Designer at YASH Technologies
I don't see that we can hit any kind of roof in our organization.
Network Cyber Security Specialist at a tech services company with 51-200 employees
The scalability of Check Point Remote Access VPN is good as it supports a large number of remote users simultaneously.
Cyber Security Solution Engineer at a computer software company with 201-500 employees
Our organization finds Check Point Remote Access VPN handles increased numbers of remote users smoothly without performance issues.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
6.8
Microsoft Intune is highly rated for stability, offering seamless device management with occasional syncing issues but 99% uptime.
Sentiment score
8.7
BeyondTrust Remote Support is reliable and stable, effectively handling sessions without downtime, crashes, or significant issues, even with 20 participants.
Sentiment score
7.9
Check Point Remote Access VPN is stable and reliable, with improved connectivity and performance across diverse operating systems.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
BeyondTrust Remote Support is very stable, with no crashing and no downtime.
Software Engineer at Unilever Inc.
I have not seen any lagging or downtime, so it is very stable.
Project Engineer at Unilever
I would describe the reliability of BeyondTrust Remote Support during critical incidents or outages as stable, so it's very reliable and keeps on being stable.
Technical Support Specialist at Johnson & Johnson
Otherwise, the experience and stability are outstanding.
Technique at Digitaltrack
I have not faced any issue, downtime, or latency with Check Point Remote Access VPN.
Territory Business Manager at Emcure NZ Limited
Check Point Remote Access VPN is very stable.
Network Cyber Security Specialist at a tech services company with 51-200 employees
 

Room For Improvement

Microsoft Intune requires better compatibility, user interface enhancements, cost-effectiveness, security, and third-party integration for improved user experience.
BeyondTrust Remote Support needs improvements in installation, chat, screen sharing, integration, pricing, and compatibility, especially for Linux and Mac.
Check Point Remote Access VPN requires enhancements in integration, interface, scalability, support, and features like split-tunneling and MFA.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Customers based in India have to wait for support staff in the UK to start their shifts for assistance on non-urgent matters, even for severity one or two issues.
Senior Manager at Accenture
I see more potential for improvement on the administration side, like better transparency when a patch is installed.
CEO at MICRODYN AG
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without disconnection and the ALT + CTRL + deletion function.
Technical Support Specialist at Johnson & Johnson
The response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
Vice President at Korchek Technologies
Optimizing handshake speed and reducing reconnection delays would improve the user experience, particularly for mobile and hybrid workers.
Cloud Support at a security firm with 51-200 employees
Deploying these solutions requires higher technical expertise than other solutions.
Cybersecurity Engineer at a tech services company with 11-50 employees
 

Setup Cost

Microsoft Intune is competitively priced, especially with Microsoft 365, though may challenge smaller businesses with its standalone cost.
BeyondTrust Remote Support offers flexible, cost-effective pricing with options for on-premise and cloud, despite higher initial costs.
Check Point Remote Access VPN is affordable and well-regarded for its competitive pricing, manageable licensing, and available global discounts.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
For a smaller customer, the cloud solution costs around $2300 per user per year.
CEO at MICRODYN AG
My experience with pricing, setup cost, and licensing for BeyondTrust Remote Support is that it's cost-effective.
Technical Support Specialist at Johnson & Johnson
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Data Engineer at Umicore
I'm getting the hardware at a very reasonable cost that fits my budget.
Team Lead - Network and Security at Digitaltrack
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
Delivery Manager - IMS & Cloud at Coforge Growth Agency
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
Technical Specialist at Softcell Technologies Limited
 

Valuable Features

Microsoft Intune excels in integration, security, and remote management, streamlining device management and reducing IT overhead with ease.
BeyondTrust Remote Support offers multi-device access, robust security, and features like session recording, enhancing flexibility and efficiency.
Check Point Remote Access VPN offers strong security, centralized management, and seamless connectivity for improved productivity and reliable remote access.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
With tools like PRA, access can be granted without creating IDs directly on AD, providing access to privileged or target systems very efficiently.
Senior Manager at Accenture
The most valuable feature is sending an SMS to a mobile device for assistance, such as installing or configuring a mail client.
CEO at MICRODYN AG
BeyondTrust Remote Support has positively impacted my organization by enabling us to reduce travel expenses for our IT technician by at least 50%.
Data Engineer at Umicore
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime.
Enterprise Network Engineer at a outsourcing company with 201-500 employees
Check Point Remote Access VPN has impacted my organization positively by providing better security and ensuring our data is safe within the entity.
IT auditor at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
334
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
7th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Privileged Access Management (PAM) (13th)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Enterprise Infrastructure VPN (3rd)
 

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.8%, up from 3.2% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Check Point Remote Access VPN2.9%
BeyondTrust Remote Support3.8%
Other84.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Christopher  Martin - PeerSpot reviewer
Technical Support Specialist at Johnson & Johnson
Secure remote access has transformed global support and simplified cross-platform collaboration
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without disconnection and the ALT + CTRL + deletion function. It's easier for data transfer, and multiple people can join a session easily. I think BeyondTrust Remote Support could be improved by being a bit more user-friendly in terms of connecting for a user. I would add that the zoom function allows us to zoom, but you can't particularly move around once you have zoomed in. Additionally, sometimes a remote connection cannot be established for unknown reasons, even if the host machine is clearly online. I have noticed that BeyondTrust ABS can sometimes be challenging to navigate, but it's no more challenging than other competitors.
Dhiren - PeerSpot reviewer
Team Lead - Network and Security at Digitaltrack
Secure data transfers and reliable remote connectivity have strengthened infrastructure
Check Point Remote Access VPN helps me secure and protect my data. If a remote user's device has a vulnerability, the VPN helps. It is very reliable and cost-effective. It keeps my data protected so no one can breach it. There is no interception between the two channels, from the user to the data center, when the VPN tunnel is established with Check Point. Check Point also has a high rate of threat prevention, so I really trust it in this case. I have noticed that my data is now more secure and reliable when accessed from a remote location. This is an issue that it has resolved for my data center.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
13%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Outsourcing Company
20%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise168
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise26
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise31
Large Enterprise34
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without discon...
What advice do you have for others considering BeyondTrust Remote Support?
The performance of BeyondTrust Remote Support when handling large numbers of simultaneous sessions is fast and reliab...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
My experience with pricing, setup cost, and licensing for BeyondTrust Remote Support is that it's cost-effective.
What needs improvement with Check Point Endpoint Remote Access VPN?
The main improvement I see for Check Point Remote Access VPN would be a cleaner, more modern interface. It works well...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Check Point Remote Access VPN is used to provide employees access to internal corporate resources when they are worki...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.