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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
310
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
12th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (23rd)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
92
Ranking in other categories
Enterprise Infrastructure VPN (3rd)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.5%, up from 2.7% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Check Point Remote Access VPN2.5%
BeyondTrust Remote Support3.5%
Other84.7%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Dhiren - PeerSpot reviewer
Team Lead - Network and Security at Digitaltrack
Secure data transfers and reliable remote connectivity have strengthened infrastructure
Check Point Remote Access VPN helps me secure and protect my data. If a remote user's device has a vulnerability, the VPN helps. It is very reliable and cost-effective. It keeps my data protected so no one can breach it. There is no interception between the two channels, from the user to the data center, when the VPN tunnel is established with Check Point. Check Point also has a high rate of threat prevention, so I really trust it in this case. I have noticed that my data is now more secure and reliable when accessed from a remote location. This is an issue that it has resolved for my data center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The solution is stable."
"Overall, I would rate Microsoft Intune as eight out of ten."
"The best features of Microsoft Intune include continuous implementation of new capabilities each year, covering almost everything."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."
"Screen sharing, in general, is pretty important for a service desk. Another thing that I have found to be very helpful is that you can also do screen sharing on a cell phone. When people have an issue with their cell phone, it is ordinarily very difficult to troubleshoot the issue. With BeyondTrust Remote Support, you can share the cell phone screen, and somebody can take a look at it remotely. I am not sure if other competing solutions offer this feature. It is pretty user-friendly. It is also good performance-wise."
"The remote reboot feature is particularly valuable for rebooting terminal servers that have power controls disabled."
"We rarely need support for anything, but when we do, they are on it and always helpful."
"I like Remote Support's ability to connect to a system without end-user interaction. A support engineer can log in to the system if a user is stuck and doesn't know where to go. This is helpful when conference room computers get locked down and the user can't access the guest OS."
"A key advantage is over Password Safe, allowing third-party vendors access without directly onboarding them into the systems."
"I personally like the ability to share files with other machines."
"The time savings that we experience from being able to get hands on with a device experiencing trouble, and the time to resolve an issue is substantial."
"Bomgar has allowed our service desk (based in India) and our other support personnel based in the US to seamlessly support our users worldwide."
"Our users find the interface very comfortable to use."
"We use it to connect our sites. We have a couple of sites that need to interconnect."
"Technical support has been excellent."
"The best feature of Check Point Remote Access VPN is that the remote access VPN supports MFA plus traditional credentials, certificates, and integrates with directory services."
"Among its most valuable features is how it quickly and easily connects everyone to the VPN service."
"Check Point Remote Access VPN has positively impacted our organization because after deployment, our employees' productivity increased significantly; they perform better and achieve their goals due to the flexibility to work at any time without being bound to office hours or location."
"The solution is easy for administrators because you can check logs and write rules on the same page."
"The solution offers great security features, including zero-day protection, malware protection, anti-phishing, et cetera."
 

Cons

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"I want more secure, reliable, and efficient security policies."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"More integration with monitoring tools is needed."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"No option to do end-to-en macOS management. Slow implementation of policies."
"They need to ensure that the remote support is compatible with the other cloud solution providers, like Huawei. Currently it is only compatible with Azure, AWS and KVM."
"It lacks voice integration like the other products because they need the compression to support that large amount of concurrent sessions. We've had to sacrifice voice."
"I would like to see more integration with iOS devices along with better connectivity and communication with these devices."
"It needs better Linux support. We have had issues with Ubuntu specifically."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"Although the learning curve is steep, the product is well-documented.​"
"We sometimes have trouble accessing servers because of credentialing and multifactor authentication issues with PAM."
"I would also like to see better support of Apple devices while using a Windows remote support console."
"User experience and interface need improvement. The VPN client interface is functional but could benefit from a more modern, intuitive design, with clearer connection status indicators, simplified settings, and a more guided setup process would help reduce confusion, especially for less tech-savvy users."
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"Price category and smooth renewal of agreement should be considered for flawless and quick onboarding of clients and partners."
"The scalability needs improvement."
"Sometimes the application slows down the computing device, and this affects workflows."
"A characteristic to improve is the communication service under the SMTP scheme."
"The endpoint security VPN client sometimes feels heavy, and due to this, we have to install and uninstall it because of PC slowness. This aspect can be improved."
"My overall experience with customer support is not great; our typical first level of support that we receive is lackluster, usually involving someone that doesn't really understand our issue, and it takes multiple days to get the issue escalated to someone that can actually help."
 

Pricing and Cost Advice

"I would rate the price a four out of ten with ten being the most expensive."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"The E5 license is expensive."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"The licensing is concurrent and we spend about $10,000. It's my understanding that there aren't any extra costs beyond just the straight licensing."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"This product provides value for money."
"The solution is subscription-based and depends on the number of admin users."
"I would prefer that it was more affordable."
"I would like to order more licenses. This would allow us to support more end users concurrently."
"I rate Remote Support eight out of 10 for affordability. It's definitely not the cheapest product, but you get a good return on your investment."
"Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too."
"I can say that the licensing costs are charged annually."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"The solution is pretty expensive. The rating is an eight."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"I give the price of the solution a five out of ten."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"The price of this product is good."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Manufacturing Company
11%
Computer Software Company
10%
Government
9%
Financial Services Firm
8%
Outsourcing Company
19%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business120
Midsize Enterprise47
Large Enterprise153
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise31
Large Enterprise34
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
The main improvement I see for Check Point Remote Access VPN would be a cleaner, more modern interface. It works well...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Check Point Remote Access VPN is used to provide employees access to internal corporate resources when they are worki...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.