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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
11th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (21st)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
85
Ranking in other categories
Enterprise Infrastructure VPN (4th)
 

Mindshare comparison

As of November 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, up from 9.4% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.3%, up from 2.6% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Check Point Remote Access VPN2.4%
BeyondTrust Remote Support3.3%
Other84.7%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Dhiren - PeerSpot reviewer
Secure data transfers and reliable remote connectivity have strengthened infrastructure
Check Point Remote Access VPN helps me secure and protect my data. If a remote user's device has a vulnerability, the VPN helps. It is very reliable and cost-effective. It keeps my data protected so no one can breach it. There is no interception between the two channels, from the user to the data center, when the VPN tunnel is established with Check Point. Check Point also has a high rate of threat prevention, so I really trust it in this case. I have noticed that my data is now more secure and reliable when accessed from a remote location. This is an issue that it has resolved for my data center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is absolutely a positive investment."
"We have found the solution is capable of scaling."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"The Asset Management and Auto Pilot are valuable features."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Great for software update needs, operating system version updates, and security policy enforcement."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"I like Remote Support's ability to connect to a system without end-user interaction. A support engineer can log in to the system if a user is stuck and doesn't know where to go. This is helpful when conference room computers get locked down and the user can't access the guest OS."
"We have the ability to securely assist users remotely with a stable product, which allows for reporting capabilities, SAML authentication, and ServiceNow integration."
"It is a lightweight, reliable solution that gives IT a direct visual of occurring issues."
"You can't compete with TeamViewer or any other similar products. It's completely in a class of its own."
"Live chat enabled a new support channel into our service desk, integrating with our Service Management toolset. The meet-in-the-middle remote control functionality bypassed a lot of network restrictions that hampered our previous solution, enabling a far wider reach to our end-users."
"We are able to be more effectively connected to computers and servers all over the world."
"The support team who are interfacing with us, are excellent. They are on time for any response."
"This product has drastically improved the speed and ease at which we provide client support from our Solutions Centre (service desk)."
"One of the most outstanding features is the ability to deliver third-party services and achieve double authenticity with integrated identities."
"The IPSec VPN, Mobile Access, and Identity Awareness are three of the blades with which we have been working with since the pandemic. This has given us great mobility, making our network more dynamic."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"I found the MEP feature the most valuable. This has improved users' latency allowing the users to connect to the nearest Azure Check Point VM."
"The solution is easy to install, centrally managed, and stable, with good technical support and a straightforward setup."
"Check Point Remote Access VPN provides strong security features, including encryption, authentication, endpoint security, access control, and centralized management."
"The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections."
"The VPN hides your IP address and encrypts your online traffic and it essentially ensures that your fingerprints cannot be traced on the Internet."
 

Cons

"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"It would be helpful if there was proactive remediation."
"Intune does not provide real-time visibility."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"The chat needs to improve. We need to enable set hours for chat support which are separate from the remote support assistance."
"One potential improvement is in the support department."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"Some technical aspects could be improved, particularly in product management."
"Lacks remote support and privileged remote access in the one product."
"I would have picked an internal team member who was going to stay on the team for more time. Shortly after we went live, we had a change of staff and lost the main implementer."
"Customer support was better in the past. About two years ago, the response times became longer."
"Although the learning curve is steep, the product is well-documented.​"
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"The Compliance software blade is available only for the Windows operating systems family, so no macOS security checks are implemented and performed."
"There was complexity in the initial setup."
"Check Point Remote Access VPN handles up to a hundred megabytes for clients, but I want it to be able to handle up to one gigabyte."
"The maximum it is giving us is only 5 licenses and if you need more, they must be purchased separately."
"The main area for improvement is pricing. Another area could be integrating MFA authentication directly into the solution instead of using separate benchmark tools for implementation."
"In the case of URL translation of the VPN Web portal, the requests made from the front end to the back end weren't valid (due to the use of dynamic subdomains). In the case of host translations, the request was made to the same host, however, we cannot specify the ports, which, in our case, are used to redirect to different servers."
"When you want to deploy a new Check Point agent, it is really a pain in the butt. For example, Windows 10 now has updates almost every couple of months. It changes the versioning and things under the hood. These are things that I don't understand, because I'm not a Windows person. However, I know that the Check Point client is installed on the Windows machine, and if the Check Point client's not kept up-to-date, then it's functionality breaks. It has to be up-to-date with the Windows versions. Check Point has to update the client more often. Now, the problem is that the Check Point client is not easy to update on remote computers and it's not easy to deploy a new client."
 

Pricing and Cost Advice

"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"Every customer used to purchase licenses based on their needs."
"There is a license needed to use the solution and we are on an annual license."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"This product provides value for money."
"We pay every year for the box, and there are no additional costs."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"The solution is subscription-based and depends on the number of admin users."
"Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too."
"I would prefer that it was more affordable."
"Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five."
"Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years."
"The solution is pretty expensive. The rating is an eight."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"I can say that the licensing costs are charged annually."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"There is a license required for this solution."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"The price of this product is good."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Manufacturing Company
11%
Government
9%
Financial Services Firm
8%
Computer Software Company
12%
Outsourcing Company
10%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise31
Large Enterprise34
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
The configuration of Check Point Remote Access VPN could be simplified so that there will be no complex steps to conf...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Mostly, we are using Check Point Remote Access VPN solution to provide our employees remote access to our private net...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.