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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Microsoft Intune boosts ROI by streamlining device management, reducing costs, and enhancing productivity through automation and integration.
Sentiment score
6.8
BeyondTrust Remote Support boosts ROI by enhancing client satisfaction, reducing costs, improving efficiency, and supporting global operations effectively.
Sentiment score
6.2
Check Point VPN boosts remote work efficiency, enhancing productivity and cost savings, though some entities lag in full cost recovery.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
I have seen a return on investment because remote support saves over a thousand dollars over the year in speeding up tasks and reducing time depleted from end-users.
Technical Support Specialist at Johnson & Johnson
I have seen a return on investment, as customers are satisfied that they can be assisted remotely quickly and easily.
Data Engineer at Umicore
I measured 60 to 70% time and cost savings through workflow changes.
Software Engineer at Unilever Inc.
It reduces the dependency on being physically present in the office and enhances the overall user experience, saving time and maintaining security.
Technical Specialist at Softcell Technologies Limited
I have seen a return on investment with fewer employees needed and time saved.
IT auditor at a financial services firm with 5,001-10,000 employees
It has reduced the number of support tickets related to remote access by about 30%, saving our IT team significant time.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
5.7
Microsoft Intune support is generally rated 8/10, with standard issues resolved quickly, but complex cases need improvements.
Sentiment score
8.4
BeyondTrust Remote Support is praised for responsive service, knowledgeable support, effective technical assistance, and high customer satisfaction.
Sentiment score
5.7
Check Point Remote Access VPN's support is praised for fast responses, technical expertise, and reliable solutions despite some escalation issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
They are responsive to severity issues immediately.
Senior Manager at Accenture
Initially, I could reach a technician by chat and receive immediate support, which is not possible today.
CEO at MICRODYN AG
BeyondTrust Remote Support's customer support has been very proactive and responsive.
Data Engineer at Umicore
They are really helpful, and whenever we face any technical or configuration issues, we reach out to them, and they help us resolve the issues as soon as possible.
Team Lead Infra - West Region at Digitaltrack
Contacting the Technical Assistance Centers (TACs) initially can be difficult, but once I get in touch with the TAC team, it is easy to solve problems.
Cybersecurity Engineer at a tech services company with 11-50 employees
The customer support for Check Point Remote Access VPN has been very helpful and responsive whenever we needed assistance.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, flexible device management for organizations, ensuring ease of expansion and stable performance across diverse environments.
Sentiment score
8.3
BeyondTrust Remote Support is scalable, handling growth easily with flexible licensing and strong performance, despite potential cost considerations.
Sentiment score
7.4
Check Point Remote Access VPN efficiently scales with user growth, offering flexible licensing and reliable performance under high demand.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
BeyondTrust Remote Support is very scalable because I have not seen any limits.
Data Engineer at Umicore
BeyondTrust Remote Support is scalable because it can be used by any size of organization.
Software Engineer at Unilever Inc.
BeyondTrust Remote Support is highly scalable.
User Experience Designer at YASH Technologies
I don't see that we can hit any kind of roof in our organization.
Network Cyber Security Specialist at a tech services company with 51-200 employees
The scalability of Check Point Remote Access VPN is good as it supports a large number of remote users simultaneously.
Cyber Security Solution Engineer at a computer software company with 201-500 employees
Our organization finds Check Point Remote Access VPN handles increased numbers of remote users smoothly without performance issues.
Engineer Cyber Security at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
7.1
Microsoft Intune boasts over 99% uptime, strong device management, reliable performance, with minor sync delays and backend issues.
Sentiment score
8.7
BeyondTrust Remote Support is stable and reliable, with consistent uptime and easy configuration, despite minor OS-specific issues.
Sentiment score
7.9
Check Point Remote Access VPN is stable and reliable, with improved connectivity and performance across diverse operating systems.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
BeyondTrust Remote Support is very stable, with no crashing and no downtime.
Software Engineer at Unilever Inc.
I would describe the reliability of BeyondTrust Remote Support during critical incidents or outages as stable, so it's very reliable and keeps on being stable.
Technical Support Specialist at Johnson & Johnson
BeyondTrust Remote Support is very stable, and I have not experienced any lagging or downtime.
Data Engineer at Umicore
Otherwise, the experience and stability are outstanding.
Team Lead Infra - West Region at Digitaltrack
I have not faced any issue, downtime, or latency with Check Point Remote Access VPN.
Territory Business Manager at Emcure NZ Limited
Check Point Remote Access VPN is very stable.
Network Cyber Security Specialist at a tech services company with 51-200 employees
 

Room For Improvement

Microsoft Intune struggles with macOS compatibility, limited reporting, complex interfaces, and slow policy deployment, prompting user dissatisfaction.
BeyondTrust Remote Support needs interface updates, expanded compatibility, more features, better integration, improved support, and competitive pricing.
Check Point Remote Access VPN requires enhancements in integration, interface, scalability, support, and features like split-tunneling and MFA.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Customers based in India have to wait for support staff in the UK to start their shifts for assistance on non-urgent matters, even for severity one or two issues.
Senior Manager at Accenture
I see more potential for improvement on the administration side, like better transparency when a patch is installed.
CEO at MICRODYN AG
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without disconnection and the ALT + CTRL + deletion function.
Technical Support Specialist at Johnson & Johnson
The response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
Vice President at Korchek Technologies
Optimizing handshake speed and reducing reconnection delays would improve the user experience, particularly for mobile and hybrid workers.
Cloud Support at a security firm with 51-200 employees
Deploying these solutions requires higher technical expertise than other solutions.
Cybersecurity Engineer at a tech services company with 11-50 employees
 

Setup Cost

Microsoft Intune offers cost-effective integration with Microsoft 365, benefiting larger enterprises and providing discounts for volume deployments.
BeyondTrust Remote Support is cost-effective over time, with negotiable pricing and valuable features, justifying higher initial costs.
Check Point Remote Access VPN is affordable and well-regarded for its competitive pricing, manageable licensing, and available global discounts.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
For a smaller customer, the cloud solution costs around $2300 per user per year.
CEO at MICRODYN AG
My experience with pricing, setup cost, and licensing for BeyondTrust Remote Support is that it's cost-effective.
Technical Support Specialist at Johnson & Johnson
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Data Engineer at Umicore
It is competitively priced, and we have chosen it for its market leadership in the firewall space.
Delivery Manager - IMS & Cloud at Coforge Growth Agency
The pricing, setup cost, and licensing are straightforward, though the setup is a bit expensive.
Technical Specialist at Softcell Technologies Limited
Everything is included in the firewall licensing, so it's free to use as long as you have a firewall.
Network Cyber Security Specialist at a tech services company with 51-200 employees
 

Valuable Features

Microsoft Intune offers centralized management, seamless Microsoft 365 integration, strong security, zero-touch deployment, and improved remote support efficiency.
BeyondTrust offers secure remote access with integration, collaboration, and AI-enhanced management, boosting efficiency and reducing costs globally.
Check Point Remote Access VPN offers strong security, centralized management, and seamless connectivity for improved productivity and reliable remote access.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
With tools like PRA, access can be granted without creating IDs directly on AD, providing access to privileged or target systems very efficiently.
Senior Manager at Accenture
The most valuable feature is sending an SMS to a mobile device for assistance, such as installing or configuring a mail client.
CEO at MICRODYN AG
BeyondTrust Remote Support has positively impacted my organization by enabling us to reduce travel expenses for our IT technician by at least 50%.
Data Engineer at Umicore
The functionality enables secure access for remotely connecting users, which is necessary for our operations.
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime.
Enterprise Network Engineer at a outsourcing company with 201-500 employees
Check Point Remote Access VPN has impacted my organization positively by providing better security and ensuring our data is safe within the entity.
IT auditor at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
7th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Privileged Access Management (PAM) (13th)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Enterprise Infrastructure VPN (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.4%, up from 3.3% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.9%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Check Point Remote Access VPN2.9%
BeyondTrust Remote Support3.4%
Other86.6%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Christopher  Martin - PeerSpot reviewer
Technical Support Specialist at Johnson & Johnson
Secure remote access has transformed global support and simplified cross-platform collaboration
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without disconnection and the ALT + CTRL + deletion function. It's easier for data transfer, and multiple people can join a session easily. I think BeyondTrust Remote Support could be improved by being a bit more user-friendly in terms of connecting for a user. I would add that the zoom function allows us to zoom, but you can't particularly move around once you have zoomed in. Additionally, sometimes a remote connection cannot be established for unknown reasons, even if the host machine is clearly online. I have noticed that BeyondTrust ABS can sometimes be challenging to navigate, but it's no more challenging than other competitors.
Gfrancis Francis - PeerSpot reviewer
Vice President at Korchek Technologies
Has provided secure remote access for years but inconsistent support delays resolution
Regarding logging and management, while some of the logging is really good, other times it's not so great, and we've had to reach out to Check Point a few times for assistance, and the support we've gained hasn't been up to par with what Check Point usually offers as part of their support. When it comes to improvements, not specifically the remote access VPN, but the support associated with Check Point products has fallen over the last two years, and the response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
12%
Financial Services Firm
9%
Government
8%
Computer Software Company
8%
Outsourcing Company
21%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business151
Midsize Enterprise60
Large Enterprise177
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise31
Large Enterprise34
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
BeyondTrust Remote Support has good features that are not available in other apps, including rebooting without discon...
What advice do you have for others considering BeyondTrust Remote Support?
The performance of BeyondTrust Remote Support when handling large numbers of simultaneous sessions is fast and reliab...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
My experience with pricing, setup cost, and licensing for BeyondTrust Remote Support is that it's cost-effective.
What needs improvement with Check Point Endpoint Remote Access VPN?
The main improvement I see for Check Point Remote Access VPN would be a cleaner, more modern interface. It works well...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Check Point Remote Access VPN is used to provide employees access to internal corporate resources when they are worki...
What advice do you have for others considering Check Point Endpoint Remote Access VPN?
Check Point Remote Access VPN is working fine for us, and I have not seen any lacking features. Check Point Remote Ac...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.