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BeyondTrust Password Safe vs ManageEngine ADSelfService Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Privileged Access Management (PAM) (9th)
ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.6%, up from 3.0% compared to the previous year. The mindshare of ManageEngine ADSelfService Plus is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
BeyondTrust Password Safe3.6%
ManageEngine ADSelfService Plus0.4%
Other96.0%
Enterprise Password Managers
 

Featured Reviews

IshtiaqKhalil - PeerSpot reviewer
Extensive experience with session management and quick technical support boost confidence
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significantly, RDP sessions occasionally disconnect without any error messages on the client side. This leaves us administrators in the dark, unable to identify the cause of the problem
Hussein Taha - PeerSpot reviewer
Provides wide options for multifactor authentication with very simple implementation
We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"It provides integrated password and session management in one solution, which is important for us because, from an auditing standpoint, we are accountable for the type of access being used. We need to ensure that accounts are securely stored and there is the right type of accountability around who is gaining the access. After gaining it, how they're using it, where they're using it, etc."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"BeyondTrust Password Safe is a good PAM tool."
"Overall, I rate the solution ten out of ten."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"It simplifies your compliance and tracking to benchmark other credentials and analytics."
"The technical support and customer services are phenomenal."
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"Monitoring is one of the most valuable features for us."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"Having multifactor authentication in Windows machines."
"One of the most valuable features is the self-service capability. I"
"The solution provides wide options for multifactor authentication."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"The solution enables agents to reset their passwords."
 

Cons

"We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily."
"We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature."
"Documentation is the primary area of improvement."
"The integration with Secure Remote Access must be improved."
"It has crashed on us in the past."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"The pricing is not cheap, but it could be better."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"The registration process could be improved. It should be easier for users to register for the service."
"They could improve their security of the products to prevent vulnerabilities."
"We need more reports for visualization."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"The price must be reduced."
"Could be simplified, not user-friendly."
"There is a lack of specific information provided by the analytics portion of the software."
 

Pricing and Cost Advice

"At the time, BeyondTrust was significantly cheaper than CyberArk. Pricing-wise, if I remember correctly, it goes by assets. The pricing was negotiated for our instances based on the number of assets that we onboard into the system. It is a little different from CyberArk, where the pricing is by users. So, it depends. If you have a lot of assets, it can get very expensive."
"The product is quite affordable."
"The pricing of BeyondTrust is very good as compared to other products. That was the main reason we decided to go with BeyondTrust at first."
"When you buy Password Safe and perform your initial Discovery, you have all these servers that are added to your assets in BeyondTrust, but you're not using a license until you actually start managing the systems. BeyondTrust's licensing is based on the systems when they're managed, which means when an administrator is able to connect to the server through BeyondTrust with a managed account. There would be a privileged account on the endpoint when the licensing starts. A significant advantage to that is that there are many organizations that want to evaluate their environment prior to automatic management."
"We just pay for Password Safe. Session management is included, but we don't use it. There aren't any additional costs besides the standard licensing fees. We pay for an annual license."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive."
"This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer."
"It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk."
"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
We do not utilize the dynamic privilege elevation and delegation feature yet, because the customer is not planning to use this feature. They want to control the manner of user creation processes in...
What is your primary use case for BeyondTrust Password Safe?
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two things: compliance and audit.
What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
 

Also Known As

BeyondTrust PowerBroker Password Safe
No data available
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Find out what your peers are saying about BeyondTrust Password Safe vs. ManageEngine ADSelfService Plus and other solutions. Updated: July 2025.
867,341 professionals have used our research since 2012.