ManageEngine ADSelfService Plus vs ManageEngine Password Manager Pro comparison

ManageEngine ADSelfService Plus and ManageEngine Password Manager Pro are both solutions in the Enterprise Password Managers category. ManageEngine ADSelfService Plus is ranked #15 with an average rating of 9.0, while ManageEngine Password Manager Pro is ranked #13 with an average rating of 8.0. ManageEngine ADSelfService Plus holds a 0.4% mindshare in EPM, compared to ManageEngine Password Manager Pro’s 1.3% mindshare. Additionally, 90% of ManageEngine ADSelfService Plus users are willing to recommend the solution, compared to 75% of ManageEngine Password Manager Pro users who would recommend it.

ManageEngine ADSelfService ...

Read 9 ManageEngine ADSelfService Plus reviews

309 Views
256 Comparison Views

90% willing to recommend

ManageEngine Password Manag...

Read 6 ManageEngine Password Manager Pro reviews

1,150 Views
793 Comparison Views

75% willing to recommend

ManageEngine ADSelfService ...

ManageEngine Password Manag...

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Executive SummaryUpdated on Dec 16, 2024

ManageEngine Password Manager Pro and ManageEngine ADSelfService Plus compete in the realm of password management solutions. While Password Manager Pro is preferred for its robust security and feature set, ADSelfService Plus is noted for superior ease of use and user empowerment features.

Features: Password Manager Pro provides secure password management, automated discovery, and secure sharing, making it suitable for IT teams. ADSelfService Plus offers self-service password reset, account unlock features, and multifactor authentication, reducing helpdesk workload and enhancing user autonomy.

Room for Improvement: Password Manager Pro could improve by simplifying its setup, offering more intuitive features, and enhancing integration capabilities. ADSelfService Plus could benefit from expanding its feature set, increasing security measures, and providing more comprehensive customer support options.

Ease of Deployment and Customer Service: Password Manager Pro involves a more complex setup due to extensive security features but offers responsive customer support. ADSelfService Plus offers a simpler, intuitive setup process with efficient customer service, albeit less comprehensive than Password Manager Pro.

Pricing and ROI: Password Manager Pro has a higher initial setup cost justified by extensive security features, offering a strong ROI for organizations needing robust management. ADSelfService Plus is more economically priced, quickly yielding ROI by reducing IT support costs through self-service capabilities.

To learn more, read our detailed ManageEngine ADSelfService Plus vs. ManageEngine Password Manager Pro Report (Updated: June 2025).

Buyer's Guide

ManageEngine ADSelfService Plus vs. ManageEngine Password Manager Pro

June 2025

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Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine ADSelfService ...

Ranking in Enterprise Password Managers

15th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine Password Manag...

Ranking in Enterprise Password Managers

13th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (18th)

Mindshare comparison

As of July 2025, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.4%, up from 0.2% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers

Featured Reviews

Hussein Taha

IT Enterprise System Administrator at Nafeza

Provides wide options for multifactor authentication with very simple implementation

We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.

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StephanBotha

IT Operations Lead at Zutari

Secure, safe, reliable, and easy to use

As the infrastructure team, we utilize it to store all our service accounts and web account passwords. We use it for every password we require to access as a tool The tool is secure, safe, reliable, and easy to use. The update might get a bit easier. I have been using ManageEngine Password…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features is the self-service capability. I"

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."

"Having multifactor authentication in Windows machines."

"Monitoring is one of the most valuable features for us."

"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."

"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."

"The solution provides wide options for multifactor authentication."

"The solution enables agents to reset their passwords."

"The auditing feature is particularly valuable as it makes privileged account usage auditable."

"ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before."

"It is very safe and we haven't had any security issues."

"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."

"The tool is secure, safe, reliable, and easy to use."

"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."

"The security provided is very enhanced and it does a great job of keeping passwords safe."

Cons

"We need more reports for visualization."

"There is a lack of specific information provided by the analytics portion of the software."

"The registration process could be improved. It should be easier for users to register for the service."

"The price must be reduced."

"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

"Could be simplified, not user-friendly."

"They could improve their security of the products to prevent vulnerabilities."

"The support for the PAM product is not very prompt."

"It's a pretty technical solution. It's designed for more technical people."

"The user interface could be improved and made more user friendly."

"There is room for improvement in making the UI more user-friendly."

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."

"On a scale of one to five, with one being expensive and five being competitive, I would rate the pricing of this solution as a five."

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Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Government

Wholesaler/Distributor

Computer Software Company

13%

Educational Organization

12%

Manufacturing Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with ManageEngine ADSelfService Plus?

The price must be reduced. The cost must depend on the number of nodes.

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What is your primary use case for ManageEngine ADSelfService Plus?

We use the solution to reset passwords automatically. It is useful for companies that have many employees.

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What advice do you have for others considering ManageEngine ADSelfService Plus?

We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....

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What needs improvement with ManageEngine Password Manager Pro?

The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...

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What is your primary use case for ManageEngine Password Manager Pro?

We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...

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What advice do you have for others considering ManageEngine Password Manager Pro?

Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.

See all answers

Comparisons

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Fortinet FortiAuthenticator vs ManageEngine Password Manager Pro

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Product Reports

Buyer's Guide

ManageEngine ADSelfService Plus

June 2025

Download ManageEngine ADSelfService Plus product report

Buyer's Guide

Single Sign-On (SSO)

July 2025

ManageEngine Password Manager Pro report

Download ManageEngine Password Manager Pro product report

Also Known As

No data available

Password Manager Pro

Overview

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine

Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

ManageEngine

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

Australian Catholic University

Buyer's Guide

ManageEngine ADSelfService Plus vs. ManageEngine Password Manager Pro

June 2025

Free Report: ManageEngine ADSelfService Plus vs. ManageEngine Password Manager Pro

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