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2019-03-27T04:58:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What needs improvement with BeyondTrust Password Safe?

Please share with the community what you think needs improvement with BeyondTrust Password Safe.

What are its weaknesses? What would you like to see changed in a future version?

3
PeerSpot user
3 Answers
SG
I.S. Architect at a insurance company with 10,001+ employees
Real User
Top 10
2020-12-23T21:35:09Z
23 December 20

Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better.

GJ
PAM Architect at a tech services company with 11-50 employees
MSP
Top 5Leaderboard
2020-11-01T09:22:00Z
01 November 20

There's always room for improvement. But as of right now, I believe BeyondTrust is one of the best kept secrets. The only negative thing I can say is that BeyondTrust was recently bought by Bomgar and the marriage of the multiple companies coming together in the merger has caused a little bit of a hiccup right now in their software versions. For example, the online training courses are two revisions older than the currently released software and some of the guides don't match what you see on the screen. So it's a growing pain. Because they were purchased by Bomgar the people who used to make decisions in BeyondTrust are not necessarily the ones making them now or they've got other people to report to and get approval. Right now they're in a little bit of flux online with their BeyondTrust University.

DT
Director Information Security at Coho Data
Real User
2019-03-27T04:58:00Z
27 March 19

I would love if they integrated Bomgar's SSO with BeyondTrust for the session recording that we use for vendors.

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Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Dec 23, 2020
Hi Everyone, What do you like most about BeyondTrust Password Safe? Thanks for sharing your thoughts with the community!
See 2 answers
GJ
PAM Architect at a tech services company with 11-50 employees
01 November 20
BeyondTrust Password Safe's features that I have found most valuable are really those that are knitted in. That is their Smart Rules and Smart Groups, where you design your administration model so you create your AD groups and your asset groups, and configure Password Safe.
SG
I.S. Architect at a insurance company with 10,001+ employees
23 December 20
Session recording, password rotation, and password vaulting are the most valuable features.
Ariel Lindenfeld - PeerSpot reviewer
Director of Content at PeerSpot (formerly IT Central Station)
Jan 14, 2016
Let the community know what you think. Share your opinions now!
See 1 answer
it_user370422 - PeerSpot reviewer
User at a tech company with 51-200 employees
14 January 16
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