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Barracuda Web Security and Filtering vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Ranking in Web Content Filtering
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Barracuda Web Security and ...
Ranking in Secure Web Gateways (SWG)
28th
Ranking in Web Content Filtering
7th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
24th
Ranking in Web Content Filtering
4th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Internet Security (10th), Domain Name System (DNS) Security (10th)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Barracuda Web Security and Filtering is 0.8%, up from 0.5% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Wealie Antar - PeerSpot reviewer
It comes with useful policy creation features but needs to improve its outdated tech and poor support
Apart from that, considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot. Other features I'd like to see in Barracuda Features are ease-of-use for remote users. If you are a roaming user using an organization laptop, the organization has the right to apply the policy. When you are on-premises, you are opening the policy, not out-of-premises. The application that Barracuda Web Security Gateway provides is pretty clumsy and not very easy to work with, and they need to develop that. Either they provide a test platform that redirects the traffic or vice versa. Moreover, the database is pretty average. Barracuda needs to enhance the database to stop unsolicited traffic. Reporting also needs to be quicker than it is. Barracuda doesn't give you any flexibility to provide reports to higher management. Organizations like us need to do a lot of reporting. When we submit our quarterly report, other appliances allow us to customize or get the reports in a way Barracuda can't because it is rigid with its reporting. Barracuda needs to give users the flexibility to create their reports. The reports offered by the solution are just fine. Finally, acceleration. Right at this moment, most websites are dynamic. For example, organizational websites get updated once a month. If Barracuda can help reduce bandwidth usage and accelerate browsing performance by analyzing these sorts of sites and doing their catching technology work accordingly. Barracuda should also include DNSSEC, which offers strong protection for web security and is offered by competitors. Barracuda should also up their game for scanning and sandboxing. Likewise, their signatures need augmented intelligence or machine learning because you won't always be able to appraise things, and sometimes you have to go beyond that. You need to block it through its behavior.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"It was a very easy product to install. It can be deployed very fast."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Content filtering is the most useful feature of iboss."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Its initial setup was straightforward."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"It is straightforward to deploy and manage."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The solution is very simple to use and implement."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The support is fantastic."
"Barracuda Web Security and Filtering efficiently blocks phishing emails and provides flexible policy settings."
"It has been easy to understand and use customization options provided by WebTitan."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"It has been easy to understand and use the customization options provided by WebTitan."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The web content filter is the most valuable feature."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes, obviously, there are bugs."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"The solution’s customer support should be improved."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"Barracuda products are cheap."
"They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I would like more end-to-end email tracing for a clearer understanding of why an email was blocked or not blocked."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"The documentation could always be better. That's true for any organization."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The solution's pricing is neither cheap nor expensive."
"The price could be better. Barracuda started adding more features at the end of 2022. There was no price increase if you bought the maintenance package before the end of 2022. If you signed a three-year contract, you are lucky because there won't be a price increase on those features. Their pricing has increased if you wanted to install all of their features. But they are segmenting. You can buy the whole group, or you can get pieces. But it's tedious. The cost is getting higher than it should."
"The pricing and licensing are comparatively reasonable."
"It is a cost-effective solution."
"Barracuda products are cheap."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very aggressively priced, which is something that we definitely like."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Manufacturing Company
12%
Construction Company
9%
Comms Service Provider
9%
Computer Software Company
9%
Computer Software Company
18%
Manufacturing Company
10%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Barracuda Web Security Gateway?
The solution is very simple to use and implement.
What needs improvement with Barracuda Web Security Gateway?
They need to provide a Sandbox to safely examine phishing links within emails without infecting our network. Also, I ...
What is your primary use case for Barracuda Web Security Gateway?
Mainly, I use it for blocking suspicious emails, such as malware or phishing emails, so they don't pass through our e...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

iBoss Cloud Platform
Barracuda Web Security Gateway, Barracuda Web Filter
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Citizen Farmers Finance, Osoyoos Credit Union, Supreme Services, Camden County Technical Schools, Frederick County Schools, Pine Belt Mental Healthcare, Paulsboro Public Schools, Dysart Unified School District, St. Michael's Grammar School, Southfield Schools District, Total Threat Protection - Wade Ford, Alain Pinel Realtors, Southfield Public Schools, Major League Baseball (MLB)
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Barracuda Web Security and Filtering vs. TitanHQ WebTitan and other solutions. Updated: August 2025.
865,484 professionals have used our research since 2012.