Barracuda Email Security Gateway vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Barracuda Email Security Gateway and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.

  • Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.

  • Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.

  • Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.

  • Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.

  • ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Microsoft Exchange Online Protection has proven to be a profitable investment.

Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.

To learn more, read our detailed Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) Report (Updated: January 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We find the product to be scalable.""It is an excellent, intelligent solution that provides maximum security from email attacks.""With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release.""It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment.""It catches a lot of things and has the ability to add domains as well as add senders and update their things.""This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users.""Customer support is the solution's strongest point.""Barracuda is good at keeping the garbage from reaching your inbox."

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"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail.""It provides security to both on-premises and Azure infrastructures.""The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam.""What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.""The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product.""The product protects against malware.""It offers great security against malware and other threats.""The initial setup is just a standard process."

More Microsoft Exchange Online Protection (EOP) Pros →

Cons
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats.""Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else.""The reports are standard, and it would be nice to be able to customize them.""I would like to have better integration with third-party archival vendors to facilitate moving data in and out.""There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.""Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.""The technical support is not available globally 24/7 and this is the biggest problem with the product.""Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."

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"It would be helpful for customers if Plan 1 features were included with EOP.""The security features could be better.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""They should specify the difference between Defender for Office 365 and Exchange Online Protection.""The solution must improve the user experience.""I think the implementation could be more streamlined.""The solution needs to improve its backup.""The solution lacks to elaborate on its spam policies."

More Microsoft Exchange Online Protection (EOP) Cons →

Pricing and Cost Advice
  • "For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
  • "The price of this solution is very high, but it's working fine."
  • "Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
  • "As far as advanced email security systems, this product is mid-range on the pricing scale."
  • "The pricing for the product is fine."
  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:Barracuda Email Security Gateway is very simple to use.
    Top Answer:Barracuda Email Security Gateway is a cost-effective solution.
    Top Answer:Barracuda Email Security Gateway should include ATP in the next release.
    Top Answer:The stability must be improved. The tool is not 100% stable. That is why we are exploring FortiMail.
    Top Answer:We deploy the solution as a part of the Microsoft 365 suite. We are a security provider. We deploy Microsoft Exchange Online Protection for clients who purchase Microsoft 365 so that the spam and… more »
    Ranking
    Views
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    Comparisons
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    Reviews
    21
    Average Words per Review
    420
    Rating
    8.0
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,101
    Comparisons
    964
    Reviews
    28
    Average Words per Review
    427
    Rating
    8.3
    Comparisons
    Also Known As
    Barracuda Spam and Virus Firewall, Barracuda Sentinel
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.

    Benefits of Barracuda Email Security Gateway

    Some of the benefits of using Barracuda Email Security Gateway include:

    • Provides users with a comprehensive and robust suite of security features. Barracuda Email Security Gateway employs a suite of security features to keep users safe. It has an email filter that scans outgoing emails to keep sensitive data from being sent to the wrong parties. Additionally, its software allows users to keep an eye on potential threats in real time. Users can stay ahead of malicious actors and preserve the integrity of their systems.
    • Designed for easy deployment. Barracuda Email Security Gateway makes it easy for users to secure themselves. The solution comes pre-configured for quick rollout and use. Users can benefit from it fully without devoting a significant level of resources to deployment.

    Reviews from Real Users

    Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.

    Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:

    • Attachment filtering, where we are filtering attachments according to our requirements.
    • IT-based configurations, where we allow domains. We are blacklisting domains that we do not want to pass through.
    • Rate Control feature, where we have the user license for 10,000 incoming and outgoing emails. Therefore, 10,000 users can use this device.

    The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”

    Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Sample Customers
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company14%
    Comms Service Provider14%
    Construction Company9%
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company10%
    Government5%
    Financial Services Firm4%
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Security Firm6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise53%
    Large Enterprise25%
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP)
    January 2024
    Find out what your peers are saying about Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
    767,995 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Trend Micro Email Security. See our Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) report.

    We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.