"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"The anti-spamming, anti-fishing features are great."
"This product is powerful and quite simple to use."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"Fortinet FortiMail's most valuable features are its performance and security."
"I am satisfied with both the scalability and the stability of this solution."
"The deployment is simple and once up and running it is easy to manage."
"The solution can scale."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"The most valuable features are the endpoint defense features, it is very secure."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"There are limited administration controls that should be improved."
"The scalability needs improvement, it's the only feature that is required."
"Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"This product can always be made more secure."
"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly."
"It is not easy to install."
"It can be easier to configure or connect to the cloud to report on the attachments."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The infrastructure could be improved."
"Sometimes it takes a little bit too long to determine if an email is good or not. If they could shorten that time span, it'd be so much better. It does delay our email, which does not make users happy. That said, I would have to say we have not been blacklisted for quite a while now."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The solution is user-friendly to a degree but the dashboard needs improvement."
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Barracuda Email Security Gateway is ranked 7th in Email Security with 18 reviews while Fortinet FortiMail is ranked 5th in Email Security with 16 reviews. Barracuda Email Security Gateway is rated 7.8, while Fortinet FortiMail is rated 8.8. The top reviewer of Barracuda Email Security Gateway writes "Instantly blocked and reduced our spam emails ". On the other hand, the top reviewer of Fortinet FortiMail writes "The GUI is easy to use, setup is simple, and support is responsive". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Trend Micro Email Security, Proofpoint Email Protection, Check Point Anti-Spam and Email Security Software Blade and Fortinet FortiMail Cloud, whereas Fortinet FortiMail is most compared with Microsoft Defender for Office 365, Fortinet FortiMail Cloud, Microsoft Exchange Online Protection, Proofpoint Email Protection and Sophos Email. See our Barracuda Email Security Gateway vs. Fortinet FortiMail report.
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