We performed a comparison between Barracuda Email Security Gateway and Fortinet FortiMail based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: In this comparison, both products share similar ratings regarding deployment, pricing, and the level of support they receive. However, Barracuda Email Security Gateway users report seeing an ROI whereas Fortinet FortiMail users do not mention it.
"The link protection and anti-phishing features are great."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"There are plenty of features, such as sandboxing capabilities with zero threat protection. It has all the leading email security appliances compared to other solutions."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"Customer support is the solution's strongest point."
"We find the product to be scalable."
"The number of false positives is minimal."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"Fortinet’s support services are good."
"The solution is very, very stable."
"I love the integration between Fortinet products."
"The anti-spam feature is very valuable."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"FortiMail is a stable product."
"The DMARC security is somewhat weak and could be strengthened."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The initial setup can be a little bit complex."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"The reports are standard, and it would be nice to be able to customize them."
"This product can always be made more secure."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"Issues with the current email search functionality."
"The infrastructure could be improved."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Fortinet FortiMail is ranked 5th in Email Security with 55 reviews. Barracuda Email Security Gateway is rated 8.0, while Fortinet FortiMail is rated 8.6. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail Cloud and Proofpoint Email Protection. See our Barracuda Email Security Gateway vs. Fortinet FortiMail report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.