We compared Proofpoint Email Protection and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"Its backups are valuable."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"The link protection and anti-phishing features are great."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The setup was easy."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"It is a very scalable solution."
"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"False positives have given us issues."
"There is room for improvement in the management of multiple domains."
"The reporting can be improved."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"The reports are standard, and it would be nice to be able to customize them."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"We'd like to have the ability to create more customized reports."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The high cost of the product is an area of concern where improvements are required."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Barracuda Email Security Gateway is rated 8.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Perception Point Advanced Email Security. See our Barracuda Email Security Gateway vs. Proofpoint Email Protection report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.