Barracuda Email Security Gateway vs Microsoft Defender for Office 365 comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 29, 2022

We performed a comparison between Barracuda Email Security Gateway and Microsoft Defender for Office 365 based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Reviewers agree that the installation of both solutions is straightforward and easy.

  • Features: Users of both products are for the most part very satisfied with their scalability and stability. Barracuda reviewers like its anti-spamming and anti-phishing capabilities but mention that sometimes legitimate emails are blocked. Defender for Office reviewers say it is easy to use and praise its risk level notifications but would like better integration options.

  • Pricing: All Barracuda users agree that it is a low-cost solution, whereas some Defender for Office users feel it is an expensive product.

  • ROI: Users of both solutions report seeing an ROI.

  • Service and Support: Barracuda users report being very satisfied with the level of support they receive. Defender for Office users give mixed reviews for the product’s support. Some users report being satisfied, while others feel the support could improve

Comparison Results: Barracuda comes out on top in this comparison. Our reviewers agree that Barracuda is powerful and fairly priced. In addition, it has excellent customer support.

To learn more, read our detailed Barracuda Email Security Gateway vs. Microsoft Defender for Office 365 Report (Updated: January 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses.""Customer support is the solution's strongest point.""This product is powerful and quite simple to use.""Great at blocking spam.""It's easy to use. The configuration and web interface are user-friendly.""We find the product to be scalable.""The performance is good.""The anti-spamming, anti-fishing features are great."

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"Defender helps us prioritize threats across our organization.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links.""I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."

More Microsoft Defender for Office 365 Pros →

Cons
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda.""Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.""I am not aware of the licensing costs.""Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users.""We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats.""Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it.""The reports are standard, and it would be nice to be able to customize them.""The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."

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"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""There's room for improvement regarding the time frame for retrieving emails.""Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."

More Microsoft Defender for Office 365 Cons →

Pricing and Cost Advice
  • "For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
  • "The price of this solution is very high, but it's working fine."
  • "Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
  • "As far as advanced email security systems, this product is mid-range on the pricing scale."
  • "The pricing for the product is fine."
  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Barracuda Email Security Gateway is very simple to use.
    Top Answer:Barracuda Email Security Gateway is a cost-effective solution.
    Top Answer:Barracuda Email Security Gateway should include ATP in the next release.
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Ranking
    Views
    1,766
    Comparisons
    1,211
    Reviews
    21
    Average Words per Review
    420
    Rating
    8.0
    1st
    out of 107 in Email Security
    Views
    13,167
    Comparisons
    10,373
    Reviews
    28
    Average Words per Review
    653
    Rating
    8.4
    Comparisons
    Also Known As
    Barracuda Spam and Virus Firewall, Barracuda Sentinel
    MS Defender for Office 365
    Learn More
    Overview

    Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.

    Benefits of Barracuda Email Security Gateway

    Some of the benefits of using Barracuda Email Security Gateway include:

    • Provides users with a comprehensive and robust suite of security features. Barracuda Email Security Gateway employs a suite of security features to keep users safe. It has an email filter that scans outgoing emails to keep sensitive data from being sent to the wrong parties. Additionally, its software allows users to keep an eye on potential threats in real time. Users can stay ahead of malicious actors and preserve the integrity of their systems.
    • Designed for easy deployment. Barracuda Email Security Gateway makes it easy for users to secure themselves. The solution comes pre-configured for quick rollout and use. Users can benefit from it fully without devoting a significant level of resources to deployment.

    Reviews from Real Users

    Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.

    Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:

    • Attachment filtering, where we are filtering attachments according to our requirements.
    • IT-based configurations, where we allow domains. We are blacklisting domains that we do not want to pass through.
    • Rate Control feature, where we have the user license for 10,000 incoming and outgoing emails. Therefore, 10,000 users can use this device.

    The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”

    Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Sample Customers
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company14%
    Comms Service Provider14%
    Construction Company9%
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company10%
    Government5%
    Financial Services Firm4%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise53%
    Large Enterprise25%
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    Buyer's Guide
    Barracuda Email Security Gateway vs. Microsoft Defender for Office 365
    January 2024
    Find out what your peers are saying about Barracuda Email Security Gateway vs. Microsoft Defender for Office 365 and other solutions. Updated: January 2024.
    765,234 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 2nd in SEG (Secure Email Gateway) with 51 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Microsoft Defender for Business. See our Barracuda Email Security Gateway vs. Microsoft Defender for Office 365 report.

    We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.