

Mimecast Advanced Email Security and Microsoft Exchange Online Protection compete in the email security category. Mimecast appears to have the upper hand due to its flexibility and superior threat protection features, while Microsoft EOP excels in its seamless integration with the Microsoft 365 ecosystem.
Features: Mimecast Advanced Email Security offers robust features such as sandboxing, email archiving, and preventing access to malicious sites, all complemented by efficient filtering. Microsoft EOP integrates smoothly with Office 365 and offers anti-phishing and spam protection through Safe Links and advanced threat management.
Room for Improvement: Mimecast could improve its admin console and simplify handling malicious emails, addressing costly data extraction fees and improving its reporting process. Microsoft EOP faces criticism for its high costs and suggests the purchase of additional licenses for advanced features. Users also report configuration challenges and the need for better automated threat detection.
Ease of Deployment and Customer Service: Both Mimecast and Microsoft EOP are deployable in various environments like Public and Hybrid Clouds. Mimecast's customer support is heavily based on online documentation, whereas Microsoft EOP offers stable support despite configuration challenges. Users find the deployment straightforward, with Mimecast being more flexible.
Pricing and ROI: Mimecast is considered a premium product with high pricing but offers a moderate ROI by effectively blocking phishing threats. Microsoft EOP is similarly expensive, justifying its cost with strong Office 365 integration, though some users find the pricing prohibitive, it ensures a high level of security for large corporations.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
The biggest impact Mimecast Advanced Email Security has had is on the cybersecurity environment, being the first to scan emails for malicious content.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
Mimecast Advanced Email Security is very stable, reliable, and quite accurate.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.
A lot of emails were missed despite being known samples.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
The security features provided by Microsoft are robust.
It offers more features and better security, making it the best option for corporate environments.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
The best features of Mimecast Advanced Email Security are strong phishing and spam filtering, URL malicious link protection, attachment inspection, impersonation and business email compromise protection, flexible email security policies, and good visibility into the email activity.
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 3.8% |
| Microsoft Exchange Online Protection (EOP) | 2.9% |
| Other | 93.3% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Microsoft Exchange Online Protection enhances email security by filtering spam, scanning emails for viruses, and blocking phishing attempts. Seamlessly integrated with Office 365, it offers automated management and AI-powered threat detection, providing comprehensive protection overhead.
Microsoft Exchange Online Protection offers robust security measures, featuring advanced tools like ZAP, anti-phishing, and anti-malware protection. Its integration with Office 365 allows for easy deployment and management through a web-based console. Equipped with strong DLP protection and message trace features, EOP enhances security and compliance efforts. While users appreciate its email scanning and spam blocking capabilities, there is a demand for better stability, more intuitive interfaces, and refined configuration capabilities. Competitively priced, EOP users often look for improvements in reporting, email classification, and advanced threat detection like sandboxing.
What are its key features?Businesses across sectors utilize Microsoft Exchange Online Protection for safeguarding their communication channels. In financial services, it secures transactional data and client communications. Healthcare organizations rely on it to protect sensitive patient information, ensuring compliance with health regulations. Educational institutions employ EOP to defend against phishing attacks and maintain uninterrupted operations, while governments use it to protect sensitive public sector exchanges.
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
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