No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Exchange Online Protection (EOP) vs Mimecast Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Microsoft Exchange Online Protection effectively enhances email security, productivity, and cost-efficiency compared to rivals like AppRiver and Trend.
Sentiment score
5.7
Mimecast Advanced Email Security effectively blocks threats, offering significant ROI by reducing risks despite support and stability concerns.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Senior Tech. Lead at WE
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
Solution Architect Cybersecurity at Microland Limited
 

Customer Service

Sentiment score
6.4
Microsoft Exchange Online Protection support receives mixed reviews, with response times varying based on issue complexity and service level.
Sentiment score
5.1
Mimecast's customer support is generally good with varying feedback on responsiveness, personalization, and reliance on documentation.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Microsoft offers excellent 24/7 support.
System Administrator at Shubham housing finance
My team is able to get the help they need when necessary.
General Manager at Ambient iT
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Senior Tech. Lead at WE
Mimecast technical support is generally quite good.
Information Security Analyst at Enfield Central Library
They respond properly and try to help wherever they can.
Solution Architect Cybersecurity at Microland Limited
 

Scalability Issues

Sentiment score
7.6
Microsoft Exchange Online Protection efficiently scales from small businesses to large enterprises, offering seamless cloud migration and regular updates.
Sentiment score
7.1
Mimecast Advanced Email Security is praised for scalability, efficient user integration, and flexibility, despite minor secure messaging issues.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Email Security Engineer at Logic Infosecurity
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
IT Manager at a logistics company with 201-500 employees
 

Stability Issues

Sentiment score
7.7
Microsoft Exchange Online Protection is reliable and stable, with rare security incidents, benefiting from good maintenance and occasional third-party support.
Sentiment score
7.4
Mimecast Advanced Email Security is stable with minimal issues, occasional downtime, and is generally rated seven to nine out of ten.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Email Security Engineer at Logic Infosecurity
The issues we did have were causing quite a lot of problems.
IT Manager at a logistics company with 201-500 employees
Mimecast Advanced Email Security is a good product and is very stable.
Solution Architect Cybersecurity at Microland Limited
 

Room For Improvement

Microsoft Exchange Online Protection needs improved flexibility, security, user experience, intuitive interface, pricing, support, and integration with other platforms.
Mimecast Advanced Email Security struggles with customer support, pricing, UI complexity, filtering flexibility, and lacks API integrations.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
General Manager at Ambient iT
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Director at a tech services company with 11-50 employees
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Solution Architect Cybersecurity at Microland Limited
A lot of emails were missed despite being known samples.
Senior Tech. Lead at WE
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
Co-Founder & VP-Sales at QuantumShield Technologies LLP
 

Setup Cost

Microsoft Exchange Online Protection pricing is seen as generally high, but justified by security features and Microsoft's reputation.
Mimecast Advanced Email Security is seen as costly with structured pricing, discounts for annual plans, and higher fees than competitors.
The pricing is reasonable.
General Manager at Ambient iT
Microsoft Exchange is more expensive compared to other services like Gmail.
System Administrator at Shubham housing finance
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Director at a tech services company with 11-50 employees
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Senior Tech. Lead at WE
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
IT Manager at a logistics company with 201-500 employees
 

Valuable Features

Microsoft Exchange Online Protection offers robust security features including anti-spam, anti-phishing, malware protection, scalability, and seamless Windows integration.
Mimecast Advanced Email Security offers comprehensive threat prevention and management tools, integrating seamlessly with Microsoft 365 for enhanced protection.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
Director at a tech services company with 11-50 employees
The security features provided by Microsoft are robust.
General Manager at Ambient iT
It offers more features and better security, making it the best option for corporate environments.
System Administrator at Shubham housing finance
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Senior Tech. Lead at WE
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Information Security Analyst at Enfield Central Library
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
Email Security Engineer at Logic Infosecurity
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (8th), Anti-Malware Tools (13th)
Mimecast Advanced Email Sec...
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
40
Ranking in other categories
Email Archiving (2nd), Secure Web Gateways (SWG) (15th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.3%, up 1.3% compared to last year.
Mimecast Advanced Email Security, on the other hand, focuses on Secure Email Gateway (SEG), holds 15.1% mindshare, up 11.7% since last year.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online Protection (EOP)1.3%
Microsoft Defender for Endpoint6.5%
VirusTotal3.0%
Other89.2%
Anti-Malware Tools
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Email and Collaboration Threat Protection15.1%
Proofpoint Email Protection19.0%
Microsoft Defender for Office 36516.1%
Other49.8%
Secure Email Gateway (SEG)
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
Ravishankar KumarPatel - PeerSpot reviewer
Solution Architect Cybersecurity at Microland Limited
Email defenses have reduced phishing risk and support strong compliance and user awareness
The improvement needed is not necessarily in the product itself, but rather around how other organizations have evolved. The DLP discussion is no longer limited to email; it has gone to border level with companies like Zscaler, Netskope, and Palo Alto giving the complete full-stack SASE setup. When somebody has a SASE setup, then Mimecast Advanced Email Security DLP might not even be needed at a point in time. Mimecast Advanced Email Security needs to improve in this area because they are only focusing on a particular set of problems which is on email and human risk, whereas companies that need a slightly bigger picture will look elsewhere. The second thing is when you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity. You get a holistic picture. When pushing Mimecast Advanced Email Security to end customers, people are more often saying that they would rather buy XDR from another provider because the story when an analyst sees is complete in terms of what they see, whereas they only get an email story from Mimecast Advanced Email Security. Mimecast Advanced Email Security has to improve there. Companies like Abnormal AI cover more on UEBA and user behavior, and there are many things for Mimecast Advanced Email Security to improve in this area as well. It is less of a technology issue; they are doing very well on email. The conversation for them to have is on how to get into a broader level or how to get a tie-up to become a broader supplier. At least from a service provider landscape, I can say that.
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
900,196 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Computer Software Company
11%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Email and Collaboration Threat Protection
 

Overview

 

Sample Customers

Information Not Available
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about Microsoft, SentinelOne, Check Point Software Technologies and others in Anti-Malware Tools. Updated: June 2026.
900,196 professionals have used our research since 2012.