Barracuda Email Protection vs IBM Resilient comparison

Barracuda Networks and IBM are both solutions in the Security Incident Response category. Barracuda Networks is ranked #7 with an average rating of 8.5, while IBM is ranked #4 with an average rating of 7.0. Barracuda Networks holds a 1.9% mindshare in IRP, compared to IBM’s 7.2% mindshare. Additionally, 100% of Barracuda Networks users are willing to recommend the solution, compared to 75% of IBM users who would recommend it.

Barracuda Email Protection

Read 19 Barracuda Email Protection reviews

2,722 Views
54 Comparison Views

100% willing to recommend

IBM Resilient

Read 18 IBM Resilient reviews

1,331 Views
319 Comparison Views

75% willing to recommend

Barracuda Email Protection

IBM Resilient

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Executive SummaryUpdated on Jan 19, 2026

IBM Resilient and Barracuda Email Protection compete in the security software market, with IBM Resilient having an edge due to its comprehensive features and proven architecture, making it a mature choice for incident response and SIEM solutions.

Features: IBM Resilient offers dynamic playbooks, flexibility, and integration with platforms like IBM QRadar. It provides comprehensive incident response capabilities and effective threat intelligence enrichment. Barracuda Email Protection boasts high spam and malware blocking rates, AI-based email tracking, and protection against phishing and impersonation threats, integrating well with Microsoft 365.

Room for Improvement: IBM Resilient could enhance integration with non-IBM products and simplify setup. Its high pricing and reactive technical support need attention. Barracuda encounters performance lags in archiving, limited third-party integration, and needs better reporting and customization to appeal to smaller businesses.

Ease of Deployment and Customer Service: IBM Resilient supports on-premises and hybrid deployments, which can complicate integration, though its technical support is helpful but slow. Barracuda Email Protection favors public cloud deployment, easing scalability, yet its technical support has mixed reviews due to delayed responses.

Pricing and ROI: IBM Resilient is perceived as expensive with user-based licensing requiring a significant initial investment, though it is valued for time efficiency. Barracuda offers competitive and predictable pricing with a flexible licensing model appealing to budget-conscious businesses.

To learn more, read our detailed Security Incident Response Report (Updated: January 2026).

Buyer's Guide

Security Incident Response

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Email Protection

Ranking in Security Incident Response

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Email Archiving (2nd), Email Security (13th), Office 365 Protection (4th)

IBM Resilient

Ranking in Security Incident Response

4th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Orchestration Automation and Response (SOAR) (16th)

Mindshare comparison

As of January 2026, in the Security Incident Response category, the mindshare of Barracuda Email Protection is 1.9%, up from 0.2% compared to the previous year. The mindshare of IBM Resilient is 7.2%, down from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Incident Response Market Share Distribution
Product	Market Share (%)
IBM Resilient	7.2%
Barracuda Email Protection	1.9%
Other	90.9%

Security Incident Response

Featured Reviews

Sherif Fouad

Group ICT Manager at a mining and metals company with 501-1,000 employees

Have raised concerns about scanning engines and automation while continuing to rely on layered protection strategies

Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.

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Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."

"I'm quite satisfied with the graphical user interface for Barracuda products."

"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."

"The most valuable features of Barracuda Email Protection are flexibility and customization."

"At the moment, I am working with Sophos Cloud, Sophos Intercept X; when they introduced the XDR, we used it, and then when they introduced the Optix, we used it, and then we upgraded our subscription with them to MDR, so we are now utilizing Sophos Cloud Central MDR."

"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."

"The most valuable features are security and ease of use."

"The archiving and search features are very good."

More Barracuda Email Protection pros

"This is a good solution that we recommend for customers."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The solution is very easy to use."

"It is a stable solution...It is a scalable solution."

"It's really simple and has a flexible interface."

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."

"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."

"The product is very good at incident response."

More IBM Resilient pros

Cons

"The solution's graphical user interface (GUI) could be improved visually."

"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."

"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."

"There is room for improvement, particularly in reaching out to technical support during deployment."

"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."

"I would like to see better integration with other products."

"The policies are set up in Barracuda by default; we don't have any control over them."

"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."

More Barracuda Email Protection cons

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."

"The product must provide more integration with other tools."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The ability to analyze incidents needs to be improved in the solution."

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

"The initial setup is complex."

"The implementation could be a bit simpler."

More IBM Resilient cons

Pricing and Cost Advice

"Barracuda licensing model is good."

"The price is similar to that of Microsoft 365."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."

"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."

"The solution's pricing is moderate, where it is neither cheap nor expensive."

"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."

"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."

"The product is expensive."

More Barracuda Email Protection pricing and cost advice

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"We could create unlimited users using the license we had purchased."

"It is very expensive."

"There is a license you need to pay for in order to use this product."

"Pricing for the solution is good, in my opinion."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

More IBM Resilient pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Construction Company

Financial Services Firm

34%

Comms Service Provider

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	7

Questions from the Community

What do you like most about Barracuda Email Protection?

Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.

See all answers

What is your experience regarding pricing and costs for Barracuda Email Protection?

Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...

See all answers

What needs improvement with Barracuda Email Protection?

Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...

See all answers

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

Comparisons

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Compared 23% of the time

Microsoft Defender for Office 365 vs Barracuda Email Protection

Compared 20% of the time

Mimecast Email Security vs Barracuda Email Protection

Compared 11% of the time

Proofpoint Email Protection vs Barracuda Email Protection

Compared 8% of the time

Abnormal Security vs Barracuda Email Protection

Compared 4% of the time

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Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 20% of the time

Splunk SOAR vs IBM Resilient

Compared 19% of the time

IBM Security QRadar vs IBM Resilient

Compared 10% of the time

SECDO Platform vs IBM Resilient

Compared 7% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 7% of the time

More IBM Resilient Competitors

Product Reports

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Barracuda Email Protection

January 2026

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IBM Resilient

January 2026

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Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response

No data available

Overview

Barracuda Email Protection provides advanced security with features like AI protection and cloud-based spam blocking, making it essential for managing email risks effectively.

Barracuda Email Protection stands out with its robust malware detection, ease of use, and seamless integration with Microsoft 365, serving enterprises by simplifying email threat management. Despite its efficient spam filtering and straightforward setup, users seek improvements in email encryption, third-party vendor integration, report details, and more streamlined performance. Organizations leverage its AI capabilities for phishing detection and employee training, allowing for automated operations and comprehensive threat protection. Its archiving, search, and hands-off management are crucial for companies lacking extensive security resources, ensuring persistent email access and secure practices.

What are the key features of Barracuda Email Protection?

Cloud-Based Spam Blocking: Reduces unwanted emails effectively.
Impersonation Detection: Identifies phishing attempts seamlessly.
Malware Detection: Protects against malicious threats.
AI Protection: Enhances security with intelligent analysis.
Microsoft 365 Integration: Ensures smooth operation within existing systems.
Customizable Rules: Allows tailored security protocols.

What are the main benefits and ROI of Barracuda Email Protection?

Time Savings: Automates and streamlines email management processes.
Email Security: Maintains domain reputation by reducing spam and threats.
Comprehensive Protection: Provides a unified approach to email threats.
Central Management: Simplifies oversight with a unified console.
Reliable Support: Offers technical assistance and guidance.

In finance, healthcare, and large enterprises, Barracuda Email Protection is deployed for its reliable email archiving and retrieval, supporting compliance and data integrity. Industries benefit from its AI-powered phishing detection and employee training tools, enhancing operational security and reducing risk exposure.

Barracuda Networks

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems

Golden Living, Health Equity, USA Funds

Buyer's Guide

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January 2026

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