We performed a comparison between Barracuda Email Protection and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The solution is straightforward to set up."
"The most valuable features are security and ease of use."
"When we got the service, it included the email archiver with unlimited storage."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The deployment capability is a great feature."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Defender helps us prioritize threats across our organization."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Does a thorough job of examining email and URLs for malicious content."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The solution's graphical user interface (GUI) could be improved visually."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The platform's pricing needs improvement."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"They could simplify the licensing and the pricing."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The solution's reporting mechanism is a little poor and could be improved."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The XDR dashboard has room for improvement."
"We need a separate license and we don't know how to get the license that is required."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"We need to be able to whitelist data at the backend."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Barracuda Email Protection is rated 8.8, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway and Cisco Secure Email. See our Barracuda Email Protection vs. Microsoft Defender for Office 365 report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
