BackupAssist vs Barracuda Intronis Backup comparison

BackupAssist and Barracuda Networks are both solutions in the MSP Backup category. BackupAssist is ranked #12, while Barracuda Networks is ranked #8 with an average rating of 9.0. BackupAssist holds a 1.1% mindshare in MB, compared to Barracuda Networks’s 4.8% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 94% of Barracuda Networks users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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44 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

631 Views
151 Comparison Views

94% willing to recommend

BackupAssist

Barracuda Intronis Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and BackupAssist compete in data backup solutions. BackupAssist appears to have the upper hand due to its comprehensive feature set and enhanced adaptability, which provide a greater long-term value.

Features: Barracuda Intronis Backup includes strong cloud integration, making it effective with multiple platforms and offering efficient data recovery. It also has a reliable Live Boot solution and intuitive management console. BackupAssist offers customizability, advanced scheduling options, and robust security features with broad compatibility.

Room for Improvement: Barracuda Intronis Backup could enhance its customizability and expand its advanced scheduling features. Improvements in broad compatibility and security features would provide more value. BackupAssist can improve the ease of its deployment process and further simplify its user interface for less technical users. Offering more competitive pricing options and reducing initial setup costs may also enhance its appeal.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers a simple deployment and strong customer support, suitable for businesses with limited IT resources. BackupAssist demands a more involved setup but offers richer customer service with extensive guidance and troubleshooting resources. Barracuda Intronis is more appealing for smaller setups, while BackupAssist benefits complex environments needing detailed support.

Pricing and ROI: Barracuda Intronis Backup presents a competitive entry cost, making it a cost-effective solution with a satisfactory ROI. Although BackupAssist has a higher initial setup cost, it provides better long-term ROI due to its extensive functionalities and adaptability, justifying the investment for modern enterprises seeking durable solutions.

To learn more, read our detailed BackupAssist vs. Barracuda Intronis Backup Report (Updated: June 2025).

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

June 2025

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Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in MSP Backup

12th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Backup and Recovery (70th)

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

Mindshare comparison

As of July 2025, in the MSP Backup category, the mindshare of BackupAssist is 1.1%, down from 3.0% compared to the previous year. The mindshare of Barracuda Intronis Backup is 4.8%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"The backup feature is most valuable. That's why we took it."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"The configuration and the onboarding process are pretty good."

"I have found the product's LiveBoot feature to be most valuable."

"We perform backup drills to test the functionality, and we don't have any problems."

More Barracuda Intronis Backup pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"Barracuda Backup could use some more integration."

"I would like to see better integration with third-party applications."

"The web interface needs to contain a more up-to-date view of the hardware."

"This solution could be improved with offering lower prices at scale."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"The solution is pretty expensive. This is the usual customer complaint."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"The search features must be improved."

More Barracuda Intronis Backup cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"They're on par with their competitors."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"What I like best about Barracuda Backup is the licensing model."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The tool's pricing is reasonable."

More Barracuda Intronis Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

22%

Financial Services Firm

17%

Real Estate/Law Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

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What needs improvement with Barracuda Backup?

Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...

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Product Reports

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BackupAssist

July 2025

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Buyer's Guide

Barracuda Intronis Backup

July 2025

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Also Known As

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Barracuda Backup

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

June 2025

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