BackupAssist vs Barracuda Intronis Backup comparison

BackupAssist and Barracuda Networks are both solutions in the MSP Backup category. BackupAssist is ranked #13, while Barracuda Networks is ranked #7 with an average rating of 9.0. BackupAssist holds a 4.8% mindshare in MB, compared to Barracuda Networks’s 5.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 94% of Barracuda Networks users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
226 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

1,696 Views
509 Comparison Views

94% willing to recommend

BackupAssist

Barracuda Intronis Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Barracuda Intronis Backup and BackupAssist compete in data protection. BackupAssist holds an edge in features, justifying a higher cost compared to Barracuda's affordability and support.

Features: Barracuda Intronis Backup is known for seamless integration, cloud storage convenience, and a user-friendly interface, making it ideal for small to medium-sized businesses. BackupAssist, on the other hand, offers comprehensive disaster recovery, robust system backup capabilities, and ransomware protection, catering to businesses requiring extensive data security.

Room for Improvement: Barracuda could improve on offering advanced backup options and enhancing its disaster recovery solutions. It might also benefit from expanding its feature set to compete better with comprehensive solutions like BackupAssist. BackupAssist could improve its initial setup process to be more user-friendly and offer more competitive pricing to attract budget-conscious businesses. They could also enhance integration options to broaden their appeal.

Ease of Deployment and Customer Service: Barracuda Intronis Backup features a simple cloud-based setup with responsive customer support, facilitating quick deployment and efficient management. BackupAssist requires a more manual installation but offers thorough customer service that aligns with its extensive feature set, providing an equally satisfying experience once implemented.

Pricing and ROI: Barracuda Intronis Backup is cost-effective, delivering good value with efficient storage and excellent ROI. BackupAssist involves a higher initial investment but justifies this through its feature-rich offerings that enhance ROI for businesses needing extensive data protection. Despite the cost, BackupAssist's capabilities make it worthwhile for businesses seeking robust security solutions.

To learn more, read our detailed BackupAssist vs. Barracuda Intronis Backup Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in MSP Backup

13th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Backup and Recovery (62nd)

Barracuda Intronis Backup

Ranking in MSP Backup

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

Mindshare comparison

As of May 2026, in the MSP Backup category, the mindshare of BackupAssist is 4.8%, up from 1.0% compared to the previous year. The mindshare of Barracuda Intronis Backup is 5.3%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Mindshare Distribution
Product	Mindshare (%)
Barracuda Intronis Backup	5.3%
BackupAssist	4.8%
Other	89.9%

MSP Backup

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I would definitely recommend this solution to others."

"I find BackupAssist very convenient to work on and I really like its user interface."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

More BackupAssist pros

"The configuration and the onboarding process are pretty good."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The performance is good and the interface is user-friendly."

"With Barracuda backup solutions, we have a complete and all-round data protection in place."

"The product is easy to install and use while doing what it is expected to do."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The initial setup of this solution is very good, it has no issues when it comes to installation and once it is configured, including the fine-tuning, it works fine."

More Barracuda Intronis Backup pros

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

More BackupAssist cons

"Their technical support is not very good. You never know what they are doing and what is the issue."

"Setting up Barracuda Backup is straightforward."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"It would be nice to have some reports generated on the usage, but it is not essential."

"We are still trying to get confident with daily usage of the solution. It is not always stable."

More Barracuda Intronis Backup cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Low, fixed cost with great savings."

"What I like best about Barracuda Backup is the licensing model."

More Barracuda Intronis Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

17%

Financial Services Firm

10%

Comms Service Provider

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	3

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

See all answers

What needs improvement with Barracuda Backup?

The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...

See all answers

What is your primary use case for Barracuda Backup?

We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

Barracuda Intronis Backup

May 2026

Download Barracuda Intronis Backup product report

Also Known As

No data available

Barracuda Backup

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Barracuda Intronis Backup is recognized for its email archiving, ease of use, and reliable performance, providing efficient data protection and recovery across systems including servers and virtual machines.

Its intuitive management interface, efficient deduplication, and Live Boot feature for quick recovery make it a popular choice. The solution supports granular file restores, offers unlimited cloud storage, and provides robust support. Users appreciate Barracuda's compression and fast backup speeds. The platform's advanced threat protection, user-friendly cloud portal, and seamless integration with multiple products add to its strong reputation. However, there is a need for improved speed, enhanced user profile backup, and better space management. Users report slow restore times for large data and see a need for improved cloud support and reporting features.

What are the key features of Barracuda Intronis Backup?

Email Archiving: Efficiently manages and stores email data.
Intuitive Management: Simplifies operations with a user-friendly interface.
Live Boot: Facilitates quick recovery minimizing downtime.
Unlimited Cloud Storage: Provides extensive storage capabilities.
Advanced Threat Protection: Secures data with superior protection.

What benefits and ROI can users expect from Barracuda Intronis Backup?

Efficiency: Streamlines data protection and management.
Reliability: Ensures consistent performance for backups and restores.
Scalability: Offers flexible solutions adaptable to growing needs.
Support: Provides strong technical assistance and reliable customer service.

Organizations utilize Barracuda Intronis Backup primarily for comprehensive data protection and recovery within sectors such as IT and cloud services. It's often implemented for system-wide backups including servers and virtual machines, facilitating cloud-to-cloud backups for Office 365 applications. Hybrid models combining on-premises environments with Barracuda's appliances and cloud integration are common, aiding in daily, weekly, and monthly backup routines to ensure disaster recovery and secure data archiving.

Barracuda Networks

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

April 2026

Free Report: BackupAssist vs. Barracuda Intronis Backup

Find out what your peers are saying about BackupAssist vs. Barracuda Intronis Backup and other solutions. Updated: April 2026.

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