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BackupAssist vs Barracuda Intronis Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in MSP Backup
14th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Backup and Recovery (63rd)
Barracuda Intronis Backup
Ranking in MSP Backup
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th)
 

Mindshare comparison

As of April 2026, in the MSP Backup category, the mindshare of BackupAssist is 4.3%, up from 1.2% compared to the previous year. The mindshare of Barracuda Intronis Backup is 5.2%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Barracuda Intronis Backup5.2%
BackupAssist4.3%
Other90.5%
MSP Backup
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Gerard Wolters - PeerSpot reviewer
ICT manager at Oosterhof Holman
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"Now that we are using the solution, we get notified online when our backups are done."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I would definitely recommend this solution to others."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"The initial setup of this solution is very good, it has no issues when it comes to installation and once it is configured, including the fine-tuning, it works fine."
"The backup feature is most valuable. That's why we took it."
"Customers get a return on their investment from day one."
"We perform backup drills to test the functionality, and we don't have any problems."
"The configuration and the onboarding process are pretty good."
"In summary, this is a good product and we plan to continue recommending it to our clients."
"This is a competitive solution that stays on top of cutting edge features."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
 

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Has a few problems working with snapshots time-outs and failed backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"I would like to see better integration with third-party applications."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"The solution needs fine-grained backup capabilities to service individual users."
"It would be nice to have some reports generated on the usage of the system such as detailed backup statistics, but it is not essential."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"We cannot backup Sun Micro systems. They are not currently supported."
"We are still trying to get confident with daily usage of the solution. It is not always stable."
"Our second issue was backing up Solaris / Sun systems."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"Low, fixed cost with great savings."
"They're on par with their competitors."
"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."
"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."
"Its pricing is very reasonable, but it can be reduced."
"The tool's pricing is reasonable."
"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Computer Software Company
10%
Marketing Services Firm
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Barracuda Backup?
The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.
What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
 

Also Known As

No data available
Barracuda Backup
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Find out what your peers are saying about BackupAssist vs. Barracuda Intronis Backup and other solutions. Updated: February 2026.
886,349 professionals have used our research since 2012.