BackupAssist vs Barracuda Intronis Backup comparison

BackupAssist and Barracuda Networks are both solutions in the MSP Backup category. BackupAssist is ranked #12, while Barracuda Networks is ranked #8 with an average rating of 9.0. BackupAssist holds a 1.0% mindshare in MB, compared to Barracuda Networks’s 4.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 94% of Barracuda Networks users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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18 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

145 Views
17 Comparison Views

94% willing to recommend

BackupAssist

Barracuda Intronis Backup

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Executive SummaryUpdated on Apr 20, 2025

Barracuda Intronis Backup and BackupAssist compete in data backup solutions. BackupAssist appears to have the upper hand due to its comprehensive feature set and enhanced adaptability, which provide a greater long-term value.

Features: Barracuda Intronis Backup includes strong cloud integration, making it effective with multiple platforms and offering efficient data recovery. It also has a reliable Live Boot solution and intuitive management console. BackupAssist offers customizability, advanced scheduling options, and robust security features with broad compatibility.

Room for Improvement: Barracuda Intronis Backup could enhance its customizability and expand its advanced scheduling features. Improvements in broad compatibility and security features would provide more value. BackupAssist can improve the ease of its deployment process and further simplify its user interface for less technical users. Offering more competitive pricing options and reducing initial setup costs may also enhance its appeal.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers a simple deployment and strong customer support, suitable for businesses with limited IT resources. BackupAssist demands a more involved setup but offers richer customer service with extensive guidance and troubleshooting resources. Barracuda Intronis is more appealing for smaller setups, while BackupAssist benefits complex environments needing detailed support.

Pricing and ROI: Barracuda Intronis Backup presents a competitive entry cost, making it a cost-effective solution with a satisfactory ROI. Although BackupAssist has a higher initial setup cost, it provides better long-term ROI due to its extensive functionalities and adaptability, justifying the investment for modern enterprises seeking durable solutions.

To learn more, read our detailed BackupAssist vs. Barracuda Intronis Backup Report (Updated: June 2025).

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in MSP Backup

12th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Backup and Recovery (70th)

Barracuda Intronis Backup

Ranking in MSP Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

Mindshare comparison

As of June 2025, in the MSP Backup category, the mindshare of BackupAssist is 1.0%, down from 2.8% compared to the previous year. The mindshare of Barracuda Intronis Backup is 4.9%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The configuration and the onboarding process are pretty good."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"Of all the backup products we have used, this by far is the simplest to install and use."

"The performance is good and the interface is user-friendly."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

More Barracuda Intronis Backup pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"This solution could be improved with offering lower prices at scale."

"I would like to see a way to increase space."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"Setting up Barracuda Backup is straightforward."

"The search features must be improved."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

More Barracuda Intronis Backup cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"What I like best about Barracuda Backup is the licensing model."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"Low, fixed cost with great savings."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"Its pricing is very reasonable, but it can be reduced."

More Barracuda Intronis Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

28%

Financial Services Firm

17%

Real Estate/Law Firm

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Barracuda Backup?

The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.

See all answers

What needs improvement with Barracuda Backup?

Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...

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Product Reports

Buyer's Guide

BackupAssist

June 2025

Download BackupAssist product report

Buyer's Guide

Barracuda Intronis Backup

June 2025

Download Barracuda Intronis Backup product report

Also Known As

No data available

Barracuda Backup

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Buyer's Guide

BackupAssist vs. Barracuda Intronis Backup

June 2025

Free Report: BackupAssist vs. Barracuda Intronis Backup

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