We performed a comparison between Arcserve UDP and BackupAssist based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It is a very stable solution...It is a scalable solution."
"The product provides instant and virtual standbys."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature is the duplication."
"It allows us to back up all the servers and centrally manage them."
"The product's deployment process was straightforward."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"Licensing can be quite difficult."
"It takes much time to verify and consolidate images for backups."
"Its interface can be improved. I find it unintuitive."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The technical support of the product is an area of concern where improvements are required."
"The initial setup was complex."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The product is not user-friendly."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while BackupAssist is ranked 27th in Backup and Recovery with 5 reviews. Arcserve UDP is rated 7.6, while BackupAssist is rated 8.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect.
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