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Barracuda Intronis Backup vs CloudAlly comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Intronis Backup
Ranking in MSP Backup
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Deduplication Software (11th)
CloudAlly
Ranking in MSP Backup
9th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Cloud Backup (46th), SaaS Backup (23rd)
 

Mindshare comparison

As of June 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 4.9%, up from 4.5% compared to the previous year. The mindshare of CloudAlly is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gerard Wolters - PeerSpot reviewer
Easy to use, immutable, and provides good deduplication features
When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.
it_user550464 - PeerSpot reviewer
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the speed of backup, which is very good compared to other solutions."
"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"The scalability of the product is fine."
"The superior support from Barracuda in setting up, using, and helping with issues for the product."
"The configuration and the onboarding process are pretty good."
"The most important feature in Barracuda Backup is the ability to archive the backup of emails."
"Easy, immediate protection for data that is virtually infinitely scalable."
"It is very stable, and I'm very happy with this solution."
"The user-friendly interface of CloudAlly significantly enhances data protection."
 

Cons

"Some features like CIFS are not supported that would help speed and flexibility."
"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"We cannot backup Sun Micro systems. They are not currently supported."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"I would like to see the automatic backup of critical applications to the cloud."
"It is not always stable."
"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."
"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
 

Pricing and Cost Advice

"What I like best about Barracuda Backup is the licensing model."
"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."
"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."
"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."
"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."
"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."
"They're on par with their competitors."
"Its pricing is very reasonable, but it can be reduced."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Financial Services Firm
17%
Real Estate/Law Firm
8%
Non Profit
5%
Legal Firm
27%
Computer Software Company
13%
Comms Service Provider
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Backup?
The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users.
What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
 

Also Known As

Barracuda Backup
No data available
 

Overview

 

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Find out what your peers are saying about Barracuda Intronis Backup vs. CloudAlly and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.