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Backup and Restore for SharePoint & Microsoft Office 365 vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
29th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 1.4%, up from 0.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.7%
Backup and Restore for SharePoint & Microsoft Office 3651.4%
Other96.9%
SaaS Backup
 

Featured Reviews

Pramodh Maheshwar - PeerSpot reviewer
IT Systems Engineer - Wintel at a tech vendor with 5,001-10,000 employees
A scalable solution for backup and restore that has an easy setup
The solution's updates and rollouts of the patches cause a lot of problems. There's no other way around it. Recently, we have also faced RDS and print server issues. One of our clients experienced some remote desktop service issues. These things keep happening with Microsoft. They have a patch, and then they have some other rollout that fixes it. The solution should be more consistent with its patching updates.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The stability has always been very good."
"The solution has good scalability."
"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"The experience that we have had with this product is generally good."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
 

Cons

"We need more options for the backup schedule."
"The solution's updates and rollouts of the patches cause a lot of problems."
"The user experience needs a little refreshing touch."
"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"There could be some room for improvement in the on-premises hardware selection."
 

Pricing and Cost Advice

"The solution could also be cheaper."
"Regarding CloudArchiver, you purchase per terabyte."
"The solution’s pricing is expensive."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
12%
Computer Software Company
8%
University
7%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Backup and Restore for SharePoint & Microsoft Office 365 vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.