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Backup and Restore for SharePoint & Microsoft Office 365 vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
21st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in SaaS Backup
40th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Backup and Recovery (64th), Cloud Backup (48th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (28th)
 

Mindshare comparison

As of May 2025, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 0.4%, down from 0.4% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Allows for storage optimization and archiving functionality of DocAve Backup is valuable for organizations with large amounts of data
Setting it up, it gets stuff happening that's easy, but you need to be very specific on what type of data you should migrate, and why, and when, and so on and so forth. So it's not like the cloud backup feature, which is two minutes. It's a bit more to take into consideration because when you move the data, it's out of the tenant. It's not an issue getting it back to the tenant; that's super easy. But it's better to do it right from the beginning. So it takes a bit more thought power.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The solution has good scalability."
"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"The stability has always been very good."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The initial setup was straightforward and we received support from the manufacturer."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
 

Cons

"We need more options for the backup schedule."
"The user experience needs a little refreshing touch."
"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"The solution's updates and rollouts of the patches cause a lot of problems."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
 

Pricing and Cost Advice

"The solution’s pricing is expensive."
"The solution could also be cheaper."
"Regarding CloudArchiver, you purchase per terabyte."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"I appreciate their pricing. We went for this solution for its pricing."
"Our licensing fees are billed every four months."
"The licensing is based on how much data you have plus what appliances you need."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AvePoint DocAve Backup and Restore?
Backup and Restore for SharePoint & Microsoft Office 365 is easy to use.
What is your experience regarding pricing and costs for AvePoint DocAve Backup and Restore?
Regarding CloudArchiver, you purchase per terabyte. There are no additional costs to the standard license.
What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Backup and Restore for SharePoint & Microsoft Office 365 vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.