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Azure Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Azure Monitor offers cost-effectiveness and proactive visibility, with pay-as-you-go flexibility and potential savings despite mixed ROI feedback.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
 

Customer Service

Sentiment score
6.1
Azure Monitor support is generally positive, with high-priority users obtaining quicker responses, while others report variable experiences.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
However, the second-line support is good.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.7
Azure Monitor efficiently scales across industries, integrating well with services, and reliably supports growing infrastructure and application needs.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
 

Stability Issues

Sentiment score
8.3
Azure Monitor is stable and reliable with high ratings, but could improve in alerting compared to competitors.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
 

Room For Improvement

Azure Monitor requires better integration, user experience, automation, alerting, support, cost clarity, and improved interface and performance monitoring.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

Azure Monitor's flexible pricing is generally competitive, but costs can rise due to storage and integration needs.
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
 

Valuable Features

Azure Monitor provides seamless integration, robust security, dynamic alerting, and efficient reporting, enhancing user satisfaction with scalability and cost-effectiveness.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
Resource monitoring is essential.
The ease of access in Azure is significant because it's native to the platform and easy to integrate.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Azure Monitor
Ranking in Cloud Monitoring Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th)
ThousandEyes
Ranking in Cloud Monitoring Software
13th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of Azure Monitor is 6.2%, down from 8.6% compared to the previous year. The mindshare of ThousandEyes is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Muhammad Usman Khawar - PeerSpot reviewer
Native integration simplifies monitoring but documentation and cost improvements are needed
The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Comparisons

 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Azure Monitor vs. ThousandEyes and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.