Avantra vs CA Unified Communications Monitor comparison

Avantra and Broadcom are both solutions in the IT Infrastructure Monitoring category. Avantra is ranked #51, while Broadcom is ranked #61. Avantra holds a 1.3% mindshare in IM, compared to Broadcom’s 0.6% mindshare. Additionally, 100% of Avantra users are willing to recommend the solution, compared to 50% of Broadcom users who would recommend it.

Avantra

Read 5 Avantra reviews

4,927 Views
2,562 Comparison Views

100% willing to recommend

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

2,146 Views
1,288 Comparison Views

50% willing to recommend

Avantra

CA Unified Communications M...

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Avantra compete in the enterprise communication and monitoring space. Avantra is considered to have the upper hand due to its extensive feature set, which enhances efficiency in IT operations.

Features: CA Unified Communications Monitor focuses on network performance monitoring, providing detailed analytics on communication flow and maintaining optimal voice service levels. Avantra includes system health checks, predictive analytics, and automation capabilities, leading to improved efficiency and proactive problem resolution.

Room for Improvement: CA Unified Communications Monitor could enhance its automation capabilities and expand beyond basic communication monitoring. Its predictive analytics offerings might also be evolved further. Avantra may simplify its deployment model to accommodate users looking for ease of implementation. The complexity in handling extensive features might be streamlined for better user experience. Additionally, enhancing its documentation to support complex functionality could be advantageous.

Ease of Deployment and Customer Service: CA Unified Communications Monitor offers an easy deployment process with robust customer support focused on rapid issue resolution. Avantra provides a more intricate deployment process due to its diverse feature set. However, it offers exceptional customer service, with personalized setup assistance and continuous support catering to complex needs.

Pricing and ROI: CA Unified Communications Monitor offers a cost-effective solution with quick ROI, targeting budget-conscious organizations. Avantra requires a higher initial investment but provides substantial long-term benefits through comprehensive monitoring and automation, justifying the premium for organizations seeking feature-rich solutions.

To learn more, read our detailed Avantra vs. CA Unified Communications Monitor Report (Updated: June 2026).

Buyer's Guide

Avantra vs. CA Unified Communications Monitor

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avantra

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (50th), SAP Service Providers (15th), Server Monitoring (28th)

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Avantra is 1.3%, up from 0.3% compared to the previous year. The mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Avantra	1.3%
CA Unified Communications Monitor	0.6%
Other	98.1%

IT Infrastructure Monitoring

Featured Reviews

Mani Velayudhan

Manager, SAP Basis at The Scotts Miracle-Gro Company

Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability

In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.

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itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I definitely recommend this solution, it provides good value for money."

"It prevented two major failures in our SAP production systems."

"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."

"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."

"It's very easy to manage and use."

"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."

"You can customize alerts based on need."

"We use the solution to meet the needs of the customer."

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"Good end-to-end monitoring"

Cons

"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."

"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."

"The dashboard needs to improve."

"I think they can improve their UI, while very intuitive, I would like to see graphic updates."

"A downside of Avantra is that it comes with predefined values."

"The machine-learning is lacking and should be improved."

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

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Compared 6% of the time

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Compared 6% of the time

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Also Known As

No data available

CA UC Monitor

Overview

Avantra is an industry-leading platform designed to automate SAP operations for enterprises. It optimizes SAP landscapes, ensuring efficient performance management to meet the demands of large-scale environments while reducing manual tasks.

Avantra automates SAP operations, providing tools that enhance efficiency and reliability. It assists enterprises with advanced monitoring, performance optimization, and predictive analytics, crucial for managing complex SAP landscapes. By integrating seamlessly with SAP environments, it offers comprehensive insights and automations that lead to improved operational control and reduced manual intervention. Businesses benefit significantly by bridging IT operations with business objectives, thereby facilitating more effective resource allocation and decision-making processes.

What are the key features of Avantra?

Automated Health Checks: Conducts daily system analysis for consistent performance tracking.
Predictive Monitoring: Uses AI for early detection of potential SAP issues to prevent downtime.
Customizable Dashboards: Offers a clear view of system performance with customizable metrics.
Integration Capabilities: Seamlessly fits into existing workflows with robust integrations.

What benefits or ROI should users expect?

Increased Efficiency: Automation reduces the workload on IT teams, freeing up resources.
Cost Reduction: Minimizes downtime and resource wastage, leading to cost savings.
Improved Decision Making: Real-time data insights enable better strategic planning.
Enhanced Performance: Boosts system stability and enhances user satisfaction.

Avantra is particularly beneficial in industries with heavy reliance on SAP systems, such as manufacturing and finance. It helps streamline operations, providing rapid responsiveness to market changes and regulatory requirements, ensuring that businesses remain competitive and compliant in their respective fields.

Avantra

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit

BBVA Compass

Buyer's Guide

Avantra vs. CA Unified Communications Monitor

June 2026

Free Report: Avantra vs. CA Unified Communications Monitor

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