AutomationEdge vs INTELLIBOT comparison

AutomationEdge and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #25 with an average rating of 7.0, while ServiceNow is ranked #29 with an average rating of 7.0. AutomationEdge holds a 1.2% mindshare in RPA, compared to ServiceNow’s 0.7% mindshare. Additionally, 88% of AutomationEdge users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

AutomationEdge

Read 16 AutomationEdge reviews

957 Views
928 Comparison Views

88% willing to recommend

INTELLIBOT

Read 8 INTELLIBOT reviews

609 Views
591 Comparison Views

66% willing to recommend

AutomationEdge

INTELLIBOT

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

AutomationEdge and INTELLIBOT are both strong contenders in the automation space. AutomationEdge has the upper hand in terms of competitive pricing and customer support, while INTELLIBOT excels in advanced features for comprehensive automation capabilities.

Features: AutomationEdge is known for rapid automation, extensive integration capabilities, and a wide range of pre-built connectors. INTELLIBOT offers advanced machine learning features, robotic process automation for complex tasks, and seamless integration with the Citrix platform.

Room for Improvement: AutomationEdge could enhance its advanced analytics capabilities, offer a more user-friendly interface design, and expand its chatbot integrations. INTELLIBOT could improve its deployment simplicity, offer more cost-effective solutions for small businesses, and expand its customization options for user roles.

Ease of Deployment and Customer Service: AutomationEdge offers a streamlined deployment process with excellent customer support, making it easy to implement. INTELLIBOT requires more technical involvement during setup, yet provides strong technological support to assist users.

Pricing and ROI: AutomationEdge delivers a cost-effective setup focused on high ROI with scalable solutions, ideal for budget-conscious organizations. INTELLIBOT presents a higher initial setup cost but promises significant ROI through its powerful features and efficiency gains.

To learn more, read our detailed AutomationEdge vs. INTELLIBOT Report (Updated: December 2025).

Buyer's Guide

AutomationEdge vs. INTELLIBOT

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AutomationEdge

Ranking in Robotic Process Automation (RPA)

25th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

INTELLIBOT

Ranking in Robotic Process Automation (RPA)

29th

Average Rating

7.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of AutomationEdge is 1.2%, up from 0.9% compared to the previous year. The mindshare of INTELLIBOT is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
AutomationEdge	1.2%
INTELLIBOT	0.7%
Other	98.1%

Robotic Process Automation (RPA)

Featured Reviews

Jajati Panda

Software Engineer at Apmosys

Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster

Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.

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AbhijitKelkar

Delivery Head at Emergys Mexico

Implementation successfully automates operations but support response requires improvement

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion. Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners. They expect partners to be self-sufficient, which seems unusual for a product company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was easy and straightforward."

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"Attended versus unattended automation in AutomationEdge has benefited my organization significantly."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."

"It helps us with cost optimization and easy implementation."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

More AutomationEdge pros

"There's a helpful community available through the portal."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"The replay of the automation is an awesome feature."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"This solution is easy to use and requires little coding knowledge."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

Cons

"The price of the solution could be improved."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"It's not an intuitive tool."

"There are some shortcomings in the product's stability that need improvement."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

More AutomationEdge cons

"The trigger actions need to be more robust."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"I would like to see the cognitive marketing platform improved."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"Has limited functionality and uses extensive resources."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

Pricing and Cost Advice

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"The product is available at the lowest price."

"I give the price of the solution a nine out of ten."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Media Company

10%

Healthcare Company

10%

Performing Arts

Manufacturing Company

13%

Educational Organization

12%

Government

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you needed to put code JavaScript or similar programming languages. The variables so...

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What is your primary use case for AutomationEdge?

My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create a user in the Active Directory. I create a website, and the user fills out the f...

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Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a long way since inception. Within the short time they have rose to the top contende...

See all answers

What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow ( /products/servicenow-reviews )'s product could improve by increasing...

See all answers

What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/intellibot-reviews ) primarily for process automation.

See all answers

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Compared 12% of the time

BotFarm vs AutomationEdge

Compared 9% of the time

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Compared 31% of the time

IBM Robotic Process Automation (RPA) vs INTELLIBOT

Compared 30% of the time

Automation Anywhere vs INTELLIBOT

Compared 21% of the time

Jiffy.ai Automate vs INTELLIBOT

Compared 18% of the time

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Product Reports

Buyer's Guide

AutomationEdge

January 2026

Download AutomationEdge product report

Buyer's Guide

INTELLIBOT

January 2026

Download INTELLIBOT product report

Overview

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Smart Dubai Government (SDG)

Information Not Available

Buyer's Guide

AutomationEdge vs. INTELLIBOT

December 2025

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