


Jiffy.ai Automate and INTELLIBOT compete in the automation software category. Jiffy.ai Automate appears to have the upper hand due to its versatile automation capabilities and efficient invoice processing, while INTELLIBOT excels in being more affordable and effective within Citrix environments.
Features: Jiffy.ai Automate offers automation versatility with OCR and machine learning for efficient invoice processing. It can integrate multiple applications across diverse environments and is accessible to both technical and non-technical users. INTELLIBOT provides a low-code platform with strong document and email processing capabilities in a Citrix environment. It integrates built-in machine learning for document classification, offering ease of use with minimal coding knowledge.
Room for Improvement: Jiffy.ai Automate needs better training resources and community support to enhance user accessibility despite its advances in containerization support. INTELLIBOT needs to improve exception handling, offer more robust documentation, and simplify user interfaces, along with addressing logging efficiency issues and high script dependency.
Ease of Deployment and Customer Service: Jiffy.ai Automate provides deployment flexibility across public cloud, private cloud, and on-premises with strong customer support due to its partnership approach. INTELLIBOT also offers diverse deployment options but faces challenges in responsiveness and efficiency, indicating room for improvement in customer service and technical backup.
Pricing and ROI: Jiffy.ai Automate offers a concurrency-based licensing model for cost savings and reduced manual processing costs, delivering significant ROI through efficiency gains and lower error rates. INTELLIBOT is praised for affordability compared to competitors like Blue Prism, offering manual labor cost savings, though it can be expensive in certain areas while providing substantial ROI through process automation efficiencies.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
The customer service is slow to respond.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
The product is good and pretty stable.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.5% |
| INTELLIBOT | 0.6% |
| Jiffy.ai Automate | 0.8% |
| Other | 96.1% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
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