INTELLIBOT vs Jiffy.ai Automate comparison

ServiceNow and JIFFY.ai are both solutions in the Robotic Process Automation (RPA) category. ServiceNow is ranked #28 with an average rating of 7.0, while JIFFY.ai is ranked #22 with an average rating of 8.0. ServiceNow holds a 0.4% mindshare in RPA, compared to JIFFY.ai’s 0.4% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 88% of JIFFY.ai users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Jiffy.ai Automate and INTELLIBOT compete in the automation software category. Jiffy.ai Automate appears to have the upper hand due to its versatile automation capabilities and efficient invoice processing, while INTELLIBOT excels in being more affordable and effective within Citrix environments.

Features: Jiffy.ai Automate offers automation versatility with OCR and machine learning for efficient invoice processing. It can integrate multiple applications across diverse environments and is accessible to both technical and non-technical users. INTELLIBOT provides a low-code platform with strong document and email processing capabilities in a Citrix environment. It integrates built-in machine learning for document classification, offering ease of use with minimal coding knowledge.

Room for Improvement: Jiffy.ai Automate needs better training resources and community support to enhance user accessibility despite its advances in containerization support. INTELLIBOT needs to improve exception handling, offer more robust documentation, and simplify user interfaces, along with addressing logging efficiency issues and high script dependency.

Ease of Deployment and Customer Service: Jiffy.ai Automate provides deployment flexibility across public cloud, private cloud, and on-premises with strong customer support due to its partnership approach. INTELLIBOT also offers diverse deployment options but faces challenges in responsiveness and efficiency, indicating room for improvement in customer service and technical backup.

Pricing and ROI: Jiffy.ai Automate offers a concurrency-based licensing model for cost savings and reduced manual processing costs, delivering significant ROI through efficiency gains and lower error rates. INTELLIBOT is praised for affordability compared to competitors like Blue Prism, offering manual labor cost savings, though it can be expensive in certain areas while providing substantial ROI through process automation efficiencies.

To learn more, read our detailed INTELLIBOT vs. Jiffy.ai Automate Report (Updated: April 2025).

Buyer's Guide

INTELLIBOT vs. Jiffy.ai Automate

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of INTELLIBOT is 0.4%, up from 0.2% compared to the previous year. The mindshare of Jiffy.ai Automate is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Reviewer92674

Head of RPA COE at a transportation company with 10,001+ employees

You don't have to code; it is just drag and drop

They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet. For training, they provide the foundation and advanced training. If you have other issues, they have a support portal, which shows a brief summary of the features. It's not very extensive, like Google Cloud Platform. Sometimes there are things that may not be available in the portal. While other products will also not have available the information in their portal, other people know it. So, you don't have in the community discussions about solutions to a problem that would not be available in the portal.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The interface is simple, user-friendly, and very intuitive."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"We have found the pricing to be very reasonable."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The product effectively handles all the tasks we require."

More Automate pros

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"There's a helpful community available through the portal."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"This solution is easy to use and requires little coding knowledge."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"The replay of the automation is an awesome feature."

"Its initial setup process was quite efficient."

"The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."

"It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."

"I found the invoice data extraction very exciting. It is really good."

"It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."

"The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."

"With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."

"The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."

Cons

"The product also has a limited use case in some respects."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"The trigger actions need to be more robust."

"I would like to see the cognitive marketing platform improved."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"Has limited functionality and uses extensive resources."

"The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."

"The solution's support services need improvement."

"The setup process could definitely be better."

"Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."

"The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."

"They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."

"When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."

"I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"INTELLIBOT with the DPA costs approximately $1,500 USD."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"I like that it is very cost-efficient."

"If cost is of concern, then start with Jiffy. If cost is not your main concern there are a few premium products out there, but they come with a huge price tag."

"Its license is yearly. There are no additional costs to the standard fee. It is a standard license."

"The solution's price is reasonable."

"The pricing and license make sense. They have a model based on the concurrency of the workforce, which is very suitable in our case. The savings are great on the licensing cost."

"The licensing is not expensive; it is quite cheap. The expensive part is to support and maintain it. Understandably, we engage them to do a lot of work that could have been done by our own staff, if we had an RPA team. I wouldn't hold that against them. It is just that the cost of support is on the higher side for us."

"The pricing is quite competitive. As a small player in the market, they are quite aggressive in their pricing. With the features that they offer, it is quite worth the value."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

31%

Financial Services Firm

16%

Manufacturing Company

Retailer

Financial Services Firm

24%

Computer Software Company

12%

Healthcare Company

11%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

See all answers

What do you like most about INTELLIBOT?

The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market.

See all answers

What needs improvement with INTELLIBOT?

Exception handling activities within INTELLIBOT need to improve. While working with the platform, there were instance...

See all answers

What do you like most about Jiffy.ai Automate?

Its initial setup process was quite efficient.

See all answers

What is your experience regarding pricing and costs for Jiffy.ai Automate?

The solution's price is reasonable in terms of its performance. The licensing costs approximately $10,000 per year. T...

See all answers

What needs improvement with Jiffy.ai Automate?

The solution's support services need improvement.

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

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UiPath Platform vs INTELLIBOT

Compared 56% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 44% of the time

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Microsoft Power Automate vs Jiffy.ai Automate

Compared 50% of the time

Nintex RPA vs Jiffy.ai Automate

Compared 50% of the time

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Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

INTELLIBOT

April 2025

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Buyer's Guide

Jiffy.ai Automate

April 2025

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Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Founded with the mission to radically change how enterprises automate complex business processes, JIFFY.ai puts the power of real-time innovation in business users’ hands. JIFFY.ai delivers an app-based, cognitive automation platform that includes capabilities ranging from intelligent document processing, natural language processing capabilities, RPA and Low Code/No Code development.

JIFFY.ai

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Information Not Available

Southwest Airlines

Buyer's Guide

INTELLIBOT vs. Jiffy.ai Automate

April 2025

Free Report: INTELLIBOT vs. Jiffy.ai Automate

Find out what your peers are saying about INTELLIBOT vs. Jiffy.ai Automate and other solutions. Updated: April 2025.

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