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Asigra vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
63rd
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
24th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Cloud Backup (22nd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.6%, up from 0.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.9%
Asigra0.6%
Other98.5%
Backup and Recovery
 

Featured Reviews

reviewer1361796 - PeerSpot reviewer
Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees
Affordable, easy to use, and offers good pricing
The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good.  The pricing of the product is excellent. I wouldn't describe it as a…
Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a secure and stable cloud backup solution."
"I have found all the features useful in the solution."
"I am personally a fan of Exchange email level and MS SQL db level backups."
"The Asigra product on the whole is a fantastic solution and I would highly recommend this as it delivers everything our business and our subsequent customers required."
"Asigra's agent-less capabilities make it a very convenient solution to implement."
"The cost is very reasonable; it's one of the cheapest options on the market, and any company can easily afford this product."
"Asigra is a cost effective solution and very competitive in the market."
"Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers."
"If you want something that works and is reliable, here it is."
"Overall, this product is really solid and they're a very good company to work with."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Infrascale has been great for us and for the relationship with this client."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
 

Cons

"They should improve the malware scanning capabilities, extending it to protect cloud application data."
"There are improvements required with the virtualization solution, I'm sure we will see a significant change in 2017."
"Asigra's implementation and day-to-day costs are very high; necessary features can significantly increase the cost of implementation."
"I wouldn't describe it as a scalable solution."
"Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech."
"The setup and configuration of this product is quite complex."
"They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded."
"I think Asigra still needs to simplify their GUI."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
 

Pricing and Cost Advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"I appreciate their pricing. We went for this solution for its pricing."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
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Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
11%
Financial Services Firm
10%
Computer Software Company
10%
Healthcare Company
14%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business20
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Asigra vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.