Asigra vs Infrascale Backup & Disaster Recovery comparison

Asigra and Infrascale are both solutions in the Backup and Recovery category. Asigra is ranked #67, while Infrascale is ranked #23 with an average rating of 10.0. Asigra holds a 0.3% mindshare in BRS, compared to Infrascale’s 0.4% mindshare. Additionally, 90% of Asigra users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Asigra

Read 20 Asigra reviews

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431 Comparison Views

90% willing to recommend

Infrascale Backup & Disaste...

Read 16 Infrascale Backup & Disaster Recovery reviews

1,134 Views
703 Comparison Views

90% willing to recommend

Asigra

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Sep 11, 2024

Asigra and Infrascale Backup & Disaster Recovery are two competing backup and disaster recovery solutions. Based on user reviews, Infrascale appears to have the upper hand due to its advanced features and higher user satisfaction despite potentially higher costs.

Features: Asigra is valued for its comprehensive data protection, reliability, and scalability. Infrascale Backup & Disaster Recovery is praised for ease of use, seamless integration, and robust disaster recovery capabilities.

Room for Improvement: Asigra users would like enhanced reporting tools, an updated interface for better usability, and faster support response times. Infrascale users suggest faster recovery times, better support for hybrid environments, and more detailed documentation.

Ease of Deployment and Customer Service: Asigra is noted for a straightforward deployment process and is particularly praised for its outstanding customer service. Infrascale is recognized for its user-friendly deployment and responsive customer support.

Pricing and ROI: Asigra offers competitive pricing with significant ROI as noted by users, while Infrascale's higher cost is justified by its advanced feature set and overall user satisfaction. Users acknowledge paying more for Infrascale but perceive greater value in return.

To learn more, read our detailed Asigra vs. Infrascale Backup & Disaster Recovery Report (Updated: July 2025).

Buyer's Guide

Asigra vs. Infrascale Backup & Disaster Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Asigra

Ranking in Backup and Recovery

67th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

23rd

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Backup (19th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Asigra is 0.3%, up from 0.2% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

reviewer1361796

Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees

Affordable, easy to use, and offers good pricing

The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good. The pricing of the product is excellent. I wouldn't describe it as a…

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."

"The agentless architecture has minimized our software footprint at the client level."

"I have found all the features useful in the solution."

"The solution has been very stable."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The initial setup was straightforward and we received support from the manufacturer."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The most valuable feature of this solution is that it is simple to use."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

More Infrascale Backup & Disaster Recovery pros

Cons

"They should improve the malware scanning capabilities, extending it to protect cloud application data."

"The management could be a bit better."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."

"The price of Asigra could improve, it is expensive. We have purchased an annual license."

"Our licensing fees are billed every four months."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Comms Service Provider

12%

Manufacturing Company

12%

Educational Organization

10%

Computer Software Company

16%

Healthcare Company

13%

Performing Arts

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

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What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

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What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

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Product Reports

Buyer's Guide

Asigra

August 2025

Download Asigra product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

August 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

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Infrascale Platform

Overview

Asigra makes award-winning enterprise backup and recovery software that leads the industry in secure, reliable, manageable and affordable data protection. Asigra Cloud Backup works in the cloud or on-premise, for everything from mobile devices to entire data centers.

Asigra

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Asigra vs. Infrascale Backup & Disaster Recovery

July 2025

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See our list of best Backup and Recovery vendors, best Disaster Recovery (DR) Software vendors, and best SaaS Backup vendors.

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