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Asigra vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
60th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
14th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Cloud Backup (13th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.7%, up from 0.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Asigra0.7%
Other98.3%
Backup and Recovery
 

Featured Reviews

AK
Technical Team Lead at Eldama Technologies
Plenty of useful feature and reliable
We use Asigra for backups I have found all the features useful in the solution. I have been using Asigra for approximately two months. The solution is stable. The six people in our IT department are using the solution. The initial setup was a medium difficulty level. Some parts were complex…
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The cost is very reasonable; it's one of the cheapest options on the market, and any company can easily afford this product."
"There are two primary improvements of the Asigra platform with the recent version 13.1 SP1: Virtualization: a tremendous variety of data protection solutions for virtual machines, and Cloud-2-Cloud for Office 365, Google, Amazon, etc., making this a full package of data protection platform."
"Cloud backup is easier to manage and administer than our previous tape solution."
"Virtual Disaster Recovery in version 13 is a game-changer, especially for VMWare shops."
"We can provide a reliable service to our customers."
"Asigra is a cost effective solution and very competitive in the market."
"It allows our backup engineers to build great relationships with customers as they know their data is being protected by best-in-class software."
"I have found all the features useful in the solution."
"The initial setup was straightforward and we received support from the manufacturer."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"It works a treat and does the job perfectly."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"If you want something that works and is reliable, here it is."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
 

Cons

"They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded."
"The GUI isn't the slickest, because Asigra has opted to focus on features and capability over a shiny interface."
"Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech."
"Product would occasionally encounter issues when it impacted other software."
"More integration with leading storage solutions."
"Personally speaking, I think the reporting should be more interactive."
"I think the product needs more diversity in Hyper-V."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
 

Pricing and Cost Advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Our licensing fees are billed every four months."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The licensing is based on how much data you have plus what appliances you need."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
16%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Asigra vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.