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Asigra vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
67th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Cloud Backup (24th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.5%, up from 0.3% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.7%
Asigra0.5%
Other98.8%
Backup and Recovery
 

Featured Reviews

reviewer1361796 - PeerSpot reviewer
Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees
Affordable, easy to use, and offers good pricing
The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good.  The pricing of the product is excellent. I wouldn't describe it as a…
HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers."
"It provides a secure and stable cloud backup solution."
"I have found all the features useful in the solution."
"The cost is very reasonable; it's one of the cheapest options on the market, and any company can easily afford this product."
"Smooth integration into customer's environment, interactive UI."
"I have found all the features useful in the solution."
"There are two primary improvements of the Asigra platform with the recent version 13.1 SP1: Virtualization: a tremendous variety of data protection solutions for virtual machines, and Cloud-2-Cloud for Office 365, Google, Amazon, etc., making this a full package of data protection platform."
"I am personally a fan of Exchange email level and MS SQL db level backups."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"It works a treat and does the job perfectly."
"The initial setup was straightforward and we received support from the manufacturer."
 

Cons

"The setup and configuration of this product is quite complex."
"Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech."
"Personally speaking, I think the reporting should be more interactive."
"Some more work on reporting tools is required to help get better auto-generated information and analysis from the system."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
"More integration with leading storage solutions."
"I wouldn't describe it as a scalable solution."
"I think Asigra still needs to simplify their GUI."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
 

Pricing and Cost Advice

"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Our licensing fees are billed every four months."
"The licensing is based on how much data you have plus what appliances you need."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
13%
Computer Software Company
12%
Manufacturing Company
8%
Construction Company
15%
Healthcare Company
15%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Asigra vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.