We performed a comparison between IBM FileNet and Mobius Content Services Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
"It has increased our productivity."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."
"There is room for improvement in the file management. It's very complex."
"The installation and configuration to start up needs expert level knowledge."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"I would like to see expanded search features, like content search."
"I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."
"Programmers have to translate user needs into IBM FileNet, which causes misinterpretations."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"Sales and service need to be more consistent."
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IBM FileNet is ranked 5th in Enterprise Content Management with 94 reviews while Mobius Content Services Platform is ranked 12th in Enterprise Content Management with 3 reviews. IBM FileNet is rated 8.2, while Mobius Content Services Platform is rated 7.4. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Mobius Content Services Platform writes "Time from creation to access is much better, as reports are immediately available upon generation". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Microsoft OneDrive, whereas Mobius Content Services Platform is most compared with IBM ECM, SharePoint, OpenText Extended ECM and Alfresco.
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