IBM FileNet vs Mobius Content Services Platform comparison

IBM FileNet vs. Mobius Content Services Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

16th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them."

"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."

"Centralized our business documents."

"Streamlined our business processes."

"It has a straightforward approach to the install."

"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."

"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."

"There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually."

More IBM FileNet pros

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"Mobius excels in ensuring data security for captured content, which is crucial."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

Cons

"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."

"During the initial setup, all the details and different technical things that we were trying to figure out became complex."

"I would like to see expanded search features, like content search."

"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."

"I would like to see Azure AD added."

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."

"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."

"There is no room for improvement in the current version of FileNet, and I have not identified any potential new features or existing problems that require attention."

More IBM FileNet cons

"The primary area for improvement is the platform's accessibility."

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

"Sales and service need to be more consistent."

Pricing and Cost Advice

"The tool is expensive, and I rate its pricing a ten out of ten."

"The platform is inexpensive."

"The licensing cost of FileNet is comparable."

"FileNet is quite expensive, although Documentum is expensive too."

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"It has reduced operating costs by reducing the amount of manual work needed."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"Yearly, we pay for the maintenance, which is $20,000."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Government

10%

Insurance Company

Computer Software Company

21%

Financial Services Firm

14%

Insurance Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.

Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

SharePoint vs IBM FileNet

Comparisons

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OpenText Content Management vs IBM FileNet

Compared 16% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Adobe Experience Manager vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

OpenText Content Management vs Mobius Content Services Platform

Compared 23% of the time

SharePoint vs Mobius Content Services Platform

Compared 18% of the time

OpenText Documentum Content Management vs Mobius Content Services Platform

Compared 18% of the time

Alfresco vs Mobius Content Services Platform

Compared 14% of the time

IBM ECM vs Mobius Content Services Platform

Compared 10% of the time

More Mobius Content Services Platform Competitors

Product Reports

IBM FileNet

Download IBM FileNet product report

Enterprise Content Management

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

IBM FileNet vs. Mobius Content Services Platform