IBM FileNet vs Mobius Content Services Platform comparison

IBM and Rocket Software are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Rocket Software is ranked #16 with an average rating of 4.0. IBM holds a 8.4% mindshare in ECM, compared to Rocket Software’s 1.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 50% of Rocket Software users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,699 Views
3,366 Comparison Views

91% willing to recommend

Mobius Content Services Pla...

Read 4 Mobius Content Services Platform reviews

708 Views
701 Comparison Views

50% willing to recommend

IBM FileNet

Mobius Content Services Pla...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Mobius Content Services Platform and IBM FileNet are competing in the enterprise content management category. IBM FileNet seems to have the upper hand with its extensive feature set and advanced capabilities, overshadowing concerns about its pricing.

Features: Mobius Content Services Platform includes flexible content management, integration capabilities, and robust compliance and archival features. IBM FileNet provides advanced automation, document management, and powerful analytics and scalability options.

Ease of Deployment and Customer Service: Mobius Content Services Platform offers a straightforward deployment process with strong integration support. IBM FileNet's deployment is more complex but is supported by comprehensive documentation and professional services.

Pricing and ROI: Mobius Content Services Platform offers competitive initial pricing, appealing to budget-conscious buyers. IBM FileNet justifies its higher costs with greater long-term ROI through advanced functionalities and efficiencies.

To learn more, read our detailed IBM FileNet vs. Mobius Content Services Platform Report (Updated: September 2025).

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

16th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 8.4%, down from 10.5% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
IBM FileNet	8.4%
Mobius Content Services Platform	1.6%
Other	90.0%

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a user-friendly system and easy to manage for anyone with basic knowledge."

"Streamlined our business processes."

"Centralized our business documents."

"It has the ability to mix document management and process automation."

"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."

"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."

"I would highly recommend it to those seeking a robust enterprise content management solution."

"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."

More IBM FileNet pros

"Mobius excels in ensuring data security for captured content, which is crucial."

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"Mobius excels in ensuring data security for captured content, which is crucial."

Cons

"This solution could be improved with the ability to present the file system from FileNet."

"The response time and resolution of issues by technical support need improvement."

"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."

"I think the support could be better, and it could improve."

"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."

"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."

"There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution."

"I would like to have an offline DR deployment. If that is doable, then it would be a big win."

More IBM FileNet cons

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

"Sales and service need to be more consistent."

"The primary area for improvement is the platform's accessibility."

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

Pricing and Cost Advice

"FileNet is quite expensive, although Documentum is expensive too."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

"IBM FileNet is an expensive solution."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"The tool is expensive, and I rate its pricing a ten out of ten."

"FileNet is not cheap, but you absolutely get what you pay for. "

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

10%

Government

Insurance Company

Computer Software Company

19%

Insurance Company

14%

Financial Services Firm

12%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	12
Large Enterprise	73

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...

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What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.

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Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

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What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

See all answers

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 16% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 11% of the time

Alfresco vs IBM FileNet

Compared 10% of the time

Oracle WebCenter vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

Alfresco vs Mobius Content Services Platform

Compared 21% of the time

OpenText Content Management vs Mobius Content Services Platform

Compared 21% of the time

OpenText Documentum Content Management vs Mobius Content Services Platform

Compared 17% of the time

SharePoint vs Mobius Content Services Platform

Compared 15% of the time

IBM ECM vs Mobius Content Services Platform

Compared 8% of the time

More Mobius Content Services Platform Competitors

Product Reports

Buyer's Guide

IBM FileNet

September 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

August 2025

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

September 2025

Free Report: IBM FileNet vs. Mobius Content Services Platform

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