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Asana vs Jira vs Wrike comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Asana improves productivity and reduces costs, but ROI is unclear in mature organizations needing additional reporting tools.
Sentiment score
6.9
Jira enhances ROI with cost savings, efficiency, productivity, task management, sprint tracking, process streamlining, flexibility, and integration.
Sentiment score
7.7
Users gained substantial financial savings and efficiency using Wrike, with ROI potentially tenfold and improved team visibility.
There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
Construction Superintendent at Sila Nanotechnologies Inc.
The efficiency of building the whole project has increased through team management using Asana.
Senior Data Scientist at a consultancy with 1-10 employees
However, due to its pricing, I need to be careful about adding each user and feature.
Head of Content Marketing at scion social
Overall, the ROI mainly came from improved team productivity, better project visibility, reduced coordination efforts, faster issue tracking, and more predictable delivery execution.
SDE 2 at Virtusa
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Technical Lead at a tech services company with 501-1,000 employees
 

Customer Service

Sentiment score
6.3
Asana's customer service is responsive and helpful, but technical support experiences vary, and community resources are less comprehensive.
Sentiment score
6.7
Jira's customer service receives mixed reviews, with praise for responses but criticism for support delays and lack of phone help.
Sentiment score
8.6
Wrike support is highly rated for responsiveness and expertise, offering quick resolutions and valuable community resources.
The technical support is of high quality.
Head of Content Marketing at scion social
Both email and calling support are working perfectly.
Senior Data Scientist at a consultancy with 1-10 employees
Customer support is quick; whenever we report an issue, the response is prompt.
Sr Technical Product Manager at a tech company with 11-50 employees
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
Atlassian's biggest strength is its self-service ecosystem: documentation, community discussions, and integrations.
SDE 2 at Virtusa
 

Scalability Issues

Sentiment score
7.1
Asana is scalable for small to large teams, with seamless integration, although costs can rise with more licenses.
Sentiment score
7.2
Jira is scalable, supporting teams of all sizes, though some face challenges with administration and customization at scale.
Sentiment score
7.4
Wrike is scalable and customizable, though opinions vary on performance; cloud capabilities efficiently manage expansions without disruptions.
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
Construction Superintendent at Sila Nanotechnologies Inc.
Asana's scalability is strong because it works with tools like Microsoft Teams, Slack, Google Workspace, Outlook, Jira, Salesforce, and Power BI.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Multiple teams and multiple team members can collaborate with each other.
Senior Data Scientist at a consultancy with 1-10 employees
In our experience, Jira scales well across team size growth, multiple departments, larger project portfolios, and complex Agile environments.
SDE 2 at Virtusa
As the number of users, projects, and work items grows, Jira can scale effectively.
Integration Supervisor Lead at a manufacturing company with 5,001-10,000 employees
Jira supports a growing user base, multiple workflows, integrations, and enterprise-level project management needs.
Software Engineer at ValueMomentum
 

Stability Issues

Sentiment score
8.2
Asana is highly rated for reliability, with users appreciating its stability and quick resolution of occasional downtimes.
Sentiment score
7.6
Jira is reliable with high uptime, though occasional slowdowns or disruptions may occur due to customization or server issues.
Sentiment score
7.5
Wrike is generally stable and effective, with minimal issues reported, mostly under specific conditions like variable internet speeds.
I have not experienced any stability problems with Asana.
Senior Data Scientist at a tech vendor with 10,001+ employees
Asana is quite stable; it is a tool I can trust.
Head of Content Marketing at scion social
It handles team collaborations and large workloads consistently very well.
Software Engineer at ValueMomentum
Downtime is very rare.
SDE 2 at Virtusa
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
 

Room For Improvement

Users find Asana lacking in support, integration, customization, project management features, automation, security, and AI capabilities.
Jira users seek better customization, simpler UI, improved integration, enhanced performance, and more affordable add-ons for a smoother experience.
Wrike users desire improvements in reporting, interface, task management, mobile app, customization, collaboration, support, and cost efficiency.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
Head of Content Marketing at scion social
There was no Asana onboarding. They put it all on me and my boss to go through all of the Asana trainings ourselves and then figure it out.
Project Manager at ZERO TO THREE
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
NOC Manager at a comms service provider with 51-200 employees
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Senior Quality Analyst at a consultancy with 51-200 employees
 

Setup Cost

Asana offers competitive enterprise pricing with flexible plans, though scaling may increase costs; it's praised for ease and transparency.
Jira's pricing depends on team size, deployment, and plugins, with cloud generally cheaper but scaling costs for enterprises.
Enterprise users appreciate Wrike's subscription model for its value and convenience, despite varying costs and perceptions.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
Head of Content Marketing at scion social
We took Asana on a per-person basis, specifically for 50 people, and I do not remember the exact price, but it was an Enterprise feature.
Sr Technical Product Manager at a tech company with 11-50 employees
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
Overall, Jira offers good value for an organization that actively uses its capabilities, but companies should plan carefully for long-term scaling costs, especially in large enterprise environments with many users and plugins.
SDE 2 at Virtusa
 

Valuable Features

Asana enhances productivity and collaboration with customizable views, integrations, AI, automation, real-time updates, and intuitive interfaces.
Jira offers excellent bug tracking, project management, and agile support with customizable workflows and strong integration with Atlassian tools.
Wrike users appreciate its intuitive interface, collaboration tools, integration, customization, task management features, and strong support resources.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Head of Content Marketing at scion social
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available.
Construction Superintendent at Sila Nanotechnologies Inc.
The feature that has made the biggest difference for my team is the cross-functional coordination because it allows communication between the internal team as well as the external teams that are involved in the projects.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Senior Quality Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
 

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of Asana is 2.5%, down from 5.2% compared to the previous year. The mindshare of Jira is 3.6%, down from 8.9% compared to the previous year. The mindshare of Wrike is 2.5%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Jira3.6%
Asana2.5%
Wrike2.5%
Other91.4%
Project Management Software
 

Featured Reviews

Patrick Conley - PeerSpot reviewer
Construction Superintendent at Sila Nanotechnologies Inc.
Central hub has unified cross‑department tasks and provides clear ownership and communication
The best features Asana offers, once you become familiar with the system, include clarity in view and tracking of questions. For instance, if information is requested from legal and they respond, a record is maintained to track all comments and keep everyone updated. Having that clear view and record of communication helps the team day to day by allowing management and staff to see current statuses and responsibilities. It clarifies whose responsibility it is and identifies any hold-ups with legal or engineering tasks, which keeps the organization organized. Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available. It functions as a clearinghouse for all information. Collaboration has greatly improved with Asana. There is no longer a need to chase down accounting or engineering for project updates because information can be checked through comments. File attachment and messaging capabilities between different groups within Asana are helpful. Email notifications are received for updates relevant to tasks, combining Asana alerts with email for easy visibility. The interface and notifications in Asana are appreciated because it integrates with email. Updates can be received even when not logged in, which keeps you informed. Initially, it takes some time to understand the various details, but after extensive use, it feels second nature. Overall, satisfaction with Asana is high.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.
Awadhesh Singh - PeerSpot reviewer
Project Manager at NebuFlow
Easy to tag people and has a form system to collect information but cannot work in multiple channels simultaneously
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously, which would be useful. Transferring data from one project to another is also difficult. It would be easier to work on parallel tasks across different projects. I've noticed others facing similar issues when I check the chat on their website. The tool should also improve coordination between external stakeholders and collaborators. It should also integrate financial features.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
Manufacturing Company
17%
Financial Services Firm
13%
Construction Company
7%
Computer Software Company
6%
Financial Services Firm
11%
Construction Company
10%
Marketing Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise11
Large Enterprise7
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise60
Large Enterprise152
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Asana?
We took Asana on a per-person basis, specifically for 50 people, and I do not remember the exact price, but it was an...
What needs improvement with Asana?
My only feedback or criticism of Asana would be the customer service. It is not amazing. I have reached out to our re...
What is your primary use case for Asana?
My main use case for Asana is exchanging tickets with customers. To exchange tickets with customers, we define the fi...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
In terms of pricing and setup cost, my experience with the pricing and licensing of Jira was generally positive, espe...
What needs improvement with Wrike?
There are several areas where Wrike could improve. First, it doesn't allow accessing multiple channels simultaneously...
What is your primary use case for Wrike?
I use the tool as a project management tool to track project timelines and communicate with the team.
What advice do you have for others considering Wrike?
I rate the overall solution a seven out of ten. I would recommend it to others.
 

Comparisons

 

Also Known As

No data available
Jira Software
No data available
 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Siemens, Walmart, NVIDIA, Blue Yonder, Syneos Health, Sony Pictures, Ogilvy, and The Estée Lauder Companies
Find out what your peers are saying about Atlassian, monday.com, Asana and others in Project Management Software. Updated: May 2026.
899,052 professionals have used our research since 2012.