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Appian vs Azure Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Process Automation
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (10th), Rapid Application Development Software (9th), Low-Code Development Platforms (5th), Process Mining (8th)
Azure Automation
Ranking in Process Automation
27th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of Appian is 5.9%, down from 9.8% compared to the previous year. The mindshare of Azure Automation is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
CL
Automation enhances task efficiency and supports innovation
I currently work with SAP, but I haven't stopped working with that vendor at all. My involvement is cross-technology, so I'm exposed to S/4HANA and other technologies, which are very different from a couple of years ago. Currently, I am working for a consultancy that is agnostic to technology, so tactically and strategically we provide implementation or knowledge on various technologies including Microsoft, Business Central, Project Operations, SAP, and Board, which are different and linked to various business areas. Mostly I am working with Microsoft solutions now. In the last recent year, Microsoft is the technology with which we have the most exposure on current implementations, including both Business Central and Project Operations. I have been working with Microsoft Business Operation for approximately a year and a half. I am working with different products on Azure, as it is the platform we use to implement various types of solutions, including automation, IPA, and artificial intelligence. Other colleagues work with Azure File Storage, Blob Storage, and App Services, as these are more related to cloud work. I am working with Azure Automation, which is a process automation tool. While we have used the alerts and scheduling functions in Azure Automation very often, I am not able to judge or review their effectiveness. Integrating Azure Automation with other Azure services is very easy because there are pre-integration tools available that can be easily integrated with different technologies. The main benefits Azure Automation provides include being useful for recurrent tasks, which help reduce manual intervention and allow people to focus on more added value tasks, enhanced by artificial intelligence for more complex duties. I rate Azure Automation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"The tool is very flexible."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Technical support is helpful."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"The product has a very good mobile app."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The tech support is quite good."
"The most valuable feature of Azure Automation is the scripting."
 

Cons

"There could be a scope of enhancement for capturing the variety of use cases."
"We would like to have more granular control for interface styling."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The documentation needs to be improved."
"If that had more DevOps capabilities, it would be an excellent product."
"There is no UI customization possible."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"The solution’s user interface could be improved."
 

Pricing and Cost Advice

"Licensing of Appian is less expensive when compared to other BPMs in the market."
"The license is not very cheap. It's on the expensive side."
"The tool is quite costly."
"The price is high."
"It's good value for the price."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."
"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Financial Services Firm
23%
Computer Software Company
8%
Insurance Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Azure Automation?
The most valuable feature of Azure Automation is the scripting.
What needs improvement with Azure Automation?
Based on feedback, Azure Automation needs to stay up-to-date with real technology game changers and include new features that meet market demands. It is essential for Azure Automation to capture ne...
What is your primary use case for Azure Automation?
My clients mainly use Azure Automation for back-office processes and operations, as the application of this product is wide-ranging. It depends on their in-house capabilities and the opportunities ...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
1. Adobe 2. BMW 3. Coca-Cola 4. General Electric 5. Johnson & Johnson 6. NBCUniversal 7. Pfizer 8. Samsung 9. Siemens 10. Toyota 11. Verizon 12. 3M 13. Accenture 14. Airbus 15. Allianz 16. American Express 17. AT&T 18. Bank of America 19. Boeing 20. Cisco 21. Dell 22. ExxonMobil 23. Ford 24. General Motors 25. IBM 26. Intel 27. JPMorgan Chase 28. Microsoft (self-use) 29. Nestle 30. Procter & Gamble 31. Shell 32. Walmart
Find out what your peers are saying about Appian vs. Azure Automation and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.